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Reviews of THA City Loft by TH District

3 out of 5
THA City Loft by TH District
2 Eakamai 6 Sukhumvit 63, Phra Kanong Nua Wattana, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 290 reviews" "
Rating 8 - Good. 131 out of 290 reviews" "
Rating 6 - Okay. 40 out of 290 reviews" "
Rating 4 - Poor. 6 out of 290 reviews" "
Rating 2 - Terrible. 5 out of 290 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Benya on 26 Feb 2024
Thank you for your time rating us, it is very valuable to us and encourages us to improve our service. We sincerely hope to have the opportunity to serve you again in the future.Best regards

4/10 Poor

Deth

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Pong on 26 Dec 2023
Dear Deth , We're genuinely sorry to learn that your experience was not up to the standards we strive to provide. Your feedback is essential, and we would appreciate any specific details you can share about the aspects that led to your disappointment. Our aim is to address your concerns and enhance our services. Please feel free to reach out to our team directly. We value your input and hope to have the opportunity to improve your perception in the future.Warm regards, Warintorn RamtaisongFront Office Manager.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at THA City Loft. The staff are very friendly and helpful and were very easy to talk to as an English speaker. Room was clean, many restaurants and cafes nearby, short walk to the train station, great wifi and Chromecast on my tv! Thank you to Polly and all of the staff here for making my first trip to Bangkok so enjoyable.
Stayed 4 nights in Nov 2023
Response from Warinthorn Ramthaisong (Mr.) Front Office Manager on 5 Dec 2023
Dear Trevor,Thank you for your review, We're thrilled to hear that you loved your stay at THA City Loft and that our staff, especially Polly, contributed to making your first trip to Bangkok enjoyable.It's great to know that you found the room clean, enjoyed the nearby restaurants and cafes, and appreciated the convenience of the short walk to the train station. We're also pleased that the Wi-Fi and Chromecast added to your overall positive experience.Your kind words mean a lot to us, and we look forward to the possibility of welcoming you back for another memorable stay. If there's anything specific you'd like to share about your experience or any suggestions for improvement, feel free to let us know.Safe travels, and thank you for choosing THA City Loft!Warm regards,

6/10 Okay

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Warinthorn Ramthaisong (Mr.) Front Office Manager on 3 Dec 2023
Dear Eugene,Thank you for your concise feedback! We're glad to hear that you had a good experience at the hotel. If there are any specific aspects you'd like to highlight or if you have suggestions for improvement, feel free to let us know. We appreciate your feedback and look forward to hosting you again in the future.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, nice facility, modern.
Great location, nice facility, modern industrial style. All was good except when I got to the room late at night the thing you put your key card into to run the electricity stopped working. It would only run the electric for 30 seconds. The front desk was not able to fix it so late at night so they moved me to a new (better) room. They did this very quickly so I can't really fault them, but it was a bit of a hassle.
Stayed 1 night in Sep 2023
Response from Pong on 18 Sept 2023
Dear Valued Guest,Thank you for your understanding regarding the issue with the key card, and we appreciate your feedback. We're pleased that our team was able to swiftly resolve the situation by moving you to a better room.We understand that a smooth and trouble-free stay is crucial, and we apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and your feedback helps us improve our services.We eagerly await the opportunity to serve you again on your future journeys. Wishing you safe and enjoyable travels!Warm regards,Warintorn Ramtaisong Front Office Manager.

10/10 Excellent

SAMANTHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was literally perfect!! We booked the Deluxe room and it was so spacious and clean, the bed was massive and we had some of the best sleeps we have ever had! The location is great and the staff are amazing!! We originally only booked one night but loved it so much we booked a second! Our stay here was nothing short of perfection!!
Stayed 1 night in Aug 2023
Response from Warinthorn Ramthaisong (Mr.) Front Office Manager on 24 Aug 2023
Dear Samantha,Thank you for your review We're thrilled you enjoyed your Deluxe room, the spaciousness, cleanliness, and the comfortable bed. It's great to hear you had some of your best sleeps here.We're glad our location suited you well, and we appreciate your kind words about our staff. Your decision to extend your stay speaks volumes, and we're delighted to have provided you with a memorable experience.Looking forward to hosting you again for another wonderful stay :)Best regards,

10/10 Excellent

Chau Li

Liked: Cleanliness, staff & service, property conditions & facilities
Near Big C and Health Land.
Stayed 3 nights in May 2023
Response from Warinthorn Ramthaisong (Mr.) Front Office Manager on 2 Jun 2023
Dear Chau Li,Thank you for taking the time to leave a review of our hotel. We appreciate your feedback and are thrilled to hear that our proximity to Big C and Health Land was a convenient aspect for you during your stay.We hope that the convenience of our location allowed you to explore the area easily and make the most of your time here. If there's anything else we can assist you with in the future, please don't hesitate to reach out to our friendly staff.Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit to THA City Loft.Best regards,

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loft Style nice hotel. Near everything from BTS, Big C supermarket, Starbucks, cinema, and cafe and pub. Recommended to everyone. Staffs are super friendly. But limited parking space though. Have to find parking in the alley on the street. Will come back again.
Stayed 1 night in Apr 2023
Response from THA City Loft Team on 26 Apr 2023
Thank a lot for your review, we would like to welcome you back anytime soon.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location was perfect. The room was great, the bed was WOW.
Stayed 2 nights in Jan 2020
Response from Ben on 28 Jan 2020
Thank you for staying with us, we appreciate your feedback. and we hope to serve you again in the future. ^___^

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Cramp but cosy
Room was abit too small but cosy. The walls were also abit thin (could hear hearty laughters from the other room). Lcation is about 15 mins walk to the nearest BTS station, but its located just opposite a supermarket and within 10 mins walk to Health land spa and massage.
Stayed 2 nights in Dec 2019
Response from Ben on 28 Jan 2020
Thanks for staying with us. We appreciate your feedback. we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the money and sleepless nights
Artsy looking hotel with poor sound insulation. Bedding is not bad. U could hear the lift going up and down in the middle of the night, and the clubs opposite blasting their music. But it's ok because we cant control thay. HOWEVER, they allow parties in their hotel rooms and the room next door was having party till 6am in the morning. Blasting their music, talking loudly, going in and out of their room every 5 mins (God knows why). When I called the reception at 3am to complain, they asked us to change our rooms instead of getting the noisy rooms to lower their volume. Poor customer service! Do not be fooled by the exterior of hotel.
Stayed 2 nights in Dec 2019
Response from Ben on 11 Dec 2019
Dear Value Guest, Thank you for writing a review,I sincerely appreciate you bringing this issue to my attention. I’m sorry to hear you had such a frustrating experience with our service staff, that’s not what we like to hear. we'll work hard to fix the issue you experienced. Thanks for letting us know. Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Ben on 9 Nov 2019
Thank you for staying with us, we appreciate your feedback. and we hope to serve you again in the future. ^___^

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from BEn on 3 Oct 2019
Thank you for staying with us, we appreciate your feedback. and we hope to serve you again in the future. ^___^

10/10 Excellent

Verified traveller

Stayed 28 nights in May 2019
Response from ben on 19 Jun 2019
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Jacky

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from ben on 14 Jun 2019
Thank you for staying with us, we appreciate your feedback. and we hope to serve you again in the future. ^___^

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If in-room slipper is available, stay in this hotel will be much better.
Stayed 3 nights in Mar 2019
Response from BEn on 7 Apr 2019
Thank you for staying with us, we appreciate your feedback. and we hope to serve you again in the future. ^___^

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from BEn on 7 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from BEn on 7 Apr 2019
Thank you for staying with us, we appreciate your feedback. We will try to improve our service.

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from BEn on 7 Apr 2019
Thank you for staying with us, we appreciate your feedback. and we hope to serve you again in the future. ^___^

8/10 Good

Yumiko

Liked: Property conditions & facilities, room comfort
there was a bit of a smell from water.
Stayed 6 nights in Mar 2019
Response from BEn on 20 Mar 2019
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good reception. Good location - 10mins walk from BTS, right next to Big C which opens until 2am. The hotel also provides free tuk tuk shuttle to Hotel. Thumbs up.
Stayed 2 nights in Feb 2019
Response from BEn on 30 Mar 2019
Thank you for staying with us, we appreciate your feedback. and we hope to serve you again in the future. ^___^

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2019
Response from BEn on 3 Apr 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Deluxe room was big & room was clean. Next to Big C with some restaurants & Starbucks.
Stayed 3 nights in Feb 2019
Response from BEn on 18 Feb 2019
Thank you for staying with us .We appreciate your feedback.

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019
Response from BEn on 3 Apr 2019
Thank you for staying with us, we appreciate your feedback. and we hope to serve you again in the future. ^___^

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not that good
The design of the hotel is simple and quite nice. If you want a low budget place to sleep then it’s ok. The room is roomy. Tv was way too small, tv box and WiFi wasn’t really working. Towels didn’t seem very clean. I like the area of Ekkamai, so I wanted to try this hotel. The hotel is around 10-15mins walk from station. Staff was not friendly, basically no service. It’s more like a hostel than hotel. I would not stay here again.
Stayed 1 night in Feb 2019
Response from BEn on 10 Feb 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Kwang Boon

Place was about 10 mins walk. The staff made an error and gave me wrong room. Had to change room. How shower is not working.
Stayed 5 nights in Jan 2019
Response from BEn on 29 Jan 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2019
Response from BEn on 29 Jan 2019
Thank you for staying with us, we appreciate your feedback. We will try to improve our service.

4/10 Poor

Rosauro

Disliked: Staff & service, room comfort
Never again!
Room too noisy. We didn’t sleep Bec of the noise of the bar below. Pillows and towels were not nice. The room was dark. The other one we stay had no window.
Stayed 1 night in Dec 2018
Response from BEn on 31 Dec 2018
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from BEn on 3 Dec 2018
Thank you for staying with us. We appreciate your feedback. And we hope to serve you again in the future.

8/10 Good

Alex, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good experience overall, good staff service minus lack of amenities.
Stayed 4 nights in Nov 2018
Response from BEn on 26 Nov 2018
Thank you for staying with us, we appreciate your feedback. we will work hard to improve our service.

8/10 Good

Gheorghe, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff,always there to help you ,good location ,definitely a good place for a short stay in BKK
Stayed 14 nights in Nov 2018
Response from BEn on 21 Nov 2018
Thank you for staying with us. We appreciate your feedback. ^ __^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from BEn on 21 Nov 2018
Thank you for staying with us. we appreciate your feedback. **__**

10/10 Excellent

Siti Nadhirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Gotten the deluxe room and it was a great choice as the room is bigger and have more space. The service staff was very friendly and nice, helped us by giving advice and direction. Bad side, there was no shower heater. Had to bathe with cold water for 4 days straight! Complained to the receptionist but nothing was done. There was no safe in the room which was a hassle for us, having to lock our valuable items inside our luggage. I put a 'do not disturb sign' outside the door in the morning but room service still went in and cleaned the room. Was upset about it and made a complain with the reception. Hotel is located a good 15mins walk from the BTS station, quite a distance to walk when raining. They do have free shuttle service that runs per hour.
Stayed 3 nights in Nov 2018
Response from BEn on 16 Nov 2018
tHANK YOU FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK. __/\__

10/10 Excellent

Zu, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really love this hotel. Its a boutique hotel with well kept and beautiful decoration and ambience. Near to convinient shops too. Easy access to BTS Ekkamai.
Stayed 2 nights in Oct 2018
Response from BEn on 1 Nov 2018
Thank you for staying with us,We appreciate your feedback and we hope to reserve you again in the future. __/\__

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from BEn on 1 Nov 2018
Thank you for staying with us,We appreciate your feedback and we hope to reserve you again in the future. __/\__

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from BEn on 30 Aug 2018
Thank you for staying with us. We appreciate your feedback. ^___^

8/10 Good

Shaila, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place for a lovely vacation and near to BTS so easy to travel ,
Stayed 1 night in Aug 2018
Response from BEn on 27 Aug 2018
Thank you for staying with us. We will work hard to improve our service. ^__^

8/10 Good

Sornkamonwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from BEn on 18 Aug 2018
Thank you for staying with us, we appreciate your feedback. ^___^

8/10 Good

Si Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from BEn on 18 Aug 2018
thank you for staying with us, we appreciate your feedback. ^___*

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from BEn on 14 Aug 2018
Thank you for staying with us, we appreciate your feedback. ^___^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean industrial theme hotel.
It’s a little far down the soi to catch BTS. Hotel has a limited shuttle service during peak hours. Other than that, a great stay! Lots of neighborhood eateries and clubs. Good fun house bar and legit massage service
Stayed 1 night in Jul 2018
Response from BEn on 31 Jul 2018
Thank you for staying with us. We appreciate your feedback. ^__^

10/10 Excellent

Ashton, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was hard to find... but place is nice. Rooms are good. But a little dark. Bed is comfortable and good quality linens. Cafe is nice
Stayed 1 night in Jul 2018
Response from BEn on 19 Jul 2018
Thank you for staying with us, we appreciate your feedback....^___^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from BEn on 17 Jul 2018
Thank you for staying with us. We appreciate your feedback. ^___^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price with excellent service. Location is walkable from BTS station and it's surrounded by many restaurants and cafes
Stayed 2 nights in Jul 2018
Response from BEn on 17 Jul 2018
Thank you for staying with us. We appreciate your feedback. ^___^

10/10 Excellent

Farrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Excellent location
Stayed 2 nights in Jun 2018
Response from BEn on 1 Jul 2018
Thank you for staying with us. We appreciate your feedback. ^___^ // big smile .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from BEn on 25 Jun 2018
Thank you for staying with us. We appreciate your feedback.We will try our best to improve our service. ^__*

10/10 Excellent

PIN JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacousy room and clean
It will be a bit noisy in certain rooms due to they have a bar in hotel. But whenever i request, the staff always willing to help me change a room. Room is spacious and clean. I will come agin.
Stayed 3 nights in May 2018
Response from BEn on 20 Jun 2018
Thank you for staying with us, we appreciate you feed back. we will try our best to improve our service. ^__^

10/10 Excellent

olivia, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
great hotel! the room was big and clean, and well-lit as well.
Stayed 1 night in May 2018
Response from BEn on 20 Jun 2018
Thank you for staying with us, we appreciate your feedback. ^__^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff and nice environment, But tv was not working in our room during our stay. Heater didn’t provide hot water. Hope the issue will get your attention and I will still recommend this hotel to my friend, looking forward to the next stay and hopefully will have better facilities and condition next time! Thank you
Stayed 2 nights in Apr 2018