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Reviews of Aspira 12th Avenue Asoke Sukhumvit

4 out of 5
Aspira 12th Avenue Asoke Sukhumvit
22 Sukhumvit Soi 12, Klongtoey, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 844 reviews" "
Rating 8 - Good. 379 out of 844 reviews" "
Rating 6 - Okay. 85 out of 844 reviews" "
Rating 4 - Poor. 22 out of 844 reviews" "
Rating 2 - Terrible. 14 out of 844 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to hotel in Bangkok! Have stayed at least 5 times! Comfortable beds, great air conditioning! Rooms are spacious and clean. very friendly, helpful staff. Love the pool area! Decent breakfast buffet and it’s nice to have the pool bar and the dining room open again (after Covid). Safe and walkable area close to Terminal 21 and tons of food options. Will definitely be back!
Stayed 3 nights in Apr 2024
Response from Aspira 12th Avenue on 29 Apr 2024
Dear Sherry,First of all, thank you very much for coming back to stay with us and also thank you for a wonderful feedback of your recent stay with us.We are extremely delighted to learn that you always have an enjoyable experience during your stay. Your positive comments will definitely serve us as further encouragement for our team to keep up the levels of service to compliment our wonderful facilities.We look forward to warm welcoming you back in the future.Best regards,Benchapond L. (MS)Executive Assistant Manager/ Rooms

8/10 Good

Lenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Aspira 12th Avenue on 27 Mar 2024
Dear Lenna,Thank you very much your excellent rating of visit to Aspira 12th Avenue.We look forward to warm welcoming you back in the future.Best regards,Benchapond L.(MS)Executive Assistant Manager/Rooms

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall - We had a good experience with this hotel and I would recommend for a stay in Bangkok. We had a slight issue on the first evening with the air conditioning but the staff were very helpful when reviewing the issue and providing us a new upgraded room not long after. The hotel itself is nice, with a good outside area and pool, nice restaurant for Breakfast and in a decent location for food, shopping and transport options. I feel satisfied with the stay for the price we paid and thank the lovely staff at Aspira.
Response from Aspira 12th Avenue on 25 Mar 2024
Dear Karl,Thank you very much for your fabulous feedback and excellent rating of your visit to Aspira 12th Avenue.We are extremely delighted to learn that you mentioned our service we are. Your positive comments will definitely serve as further encouragement for our team to keep up the levels of service to compliment our wonderful facilities. We look forward to warm welcoming you back in the future.Best regards,Benchapond L.(MS)Executive Assistant Manager/Rooms

6/10 Okay

Albertus

Liked: Staff & service
Disliked: Cleanliness
Over the years I stayed many times at the Aspira , even when it had a different name. While the staff do their best, the property itself start to show it's age. The carpet getting dirty, swimming pool not usable due to maintenance.
Stayed 2 nights in Mar 2024
Response from Aspira 12th Avenue on 9 Mar 2024
Dear Albertus,Thank you very much for taking the time to leave us your comment of visit to Aspira 12th Avenue.We are delighted to know that your are royalty guest and stay with us often. Regarding your comment, we will continue to improve our services and also maintenance and upgrade our facilities are on our plan step to step.Again, thank you very much for coming back to stay with us many times and we hope to welcome you back again in the future.Best regards,Benchapond L.(MS)Front Office Manager

10/10 Excellent

KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel. The suite was spacious and very clean. The only issue was that the bed was hard.
Stayed 5 nights in Feb 2024
Response from Aspira 12th Avenue on 9 Mar 2024
Dear Ken,Thank you very much for taking the time to leave us a wonderful review and comment of your visit to Aspira 12th Avenue.We are truly glad to know that you had a delightful stay with us. Regarding to your comment, we will continue to improve our services. We also have taken note of your experience with our facility for further implovement.We look forward to warm welcoming you back in the future.Best regards,Benchapond L.(MS)Front Office Manager

10/10 Excellent

Zachary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was perfect for my short stay. The hotel room was very clean, ac worked great and they provided clean sheets and cleaning of the room every single day, along with restocking more water bottles for you. I would definitely recommend this place to anybody staying in this area. You are in walking distance to pretty much everything you can image from the mall to shops and food.
Stayed 3 nights in Jan 2024
Response from Aspira 12th Avenue on 20 Jan 2024
Dear Zachary,Thank you so much for your fabulous feedback and excellent rating of your visit to Aspira 12th Avenue Asoke Sukhumvit.We are delighted to know that you had a most enjoyable experience with us during your stay.Again, thank you so much for your feed-back, and looking forward to welcoming you back again in the future.Best regards,Benchapond L.(MS)Front Office Manager

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, rooms were clean and spacious, the surrounding area was peaceful and very close to the BTS, Terminal 21, Benjakitti Park and other attractions. I highly recommend and would stay here again.
Response from Aspira 12th Avenue on 7 Feb 2024
Dear Liam,Thank you very much for taking the time to share wonderful reviews us.We are truly delighted to learn that you mentioned our service we are. As well thank you for spending your time describing what are features and condition of our hotel offering from your experience. We will share your mind compliments to our team. We look forward to warm welcoming you back in the future.Best regards,Benchapond L.(MS)Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location away from the main road, but also not too far a walk. Tuk-tuk transport provided by hotel negates this issue anyway. Staff were great. Always helpful and attentive. Convenient location, will stay again
Stayed 4 nights in Dec 2023
Response from Aspira 12th Avenue on 4 Feb 2024
Dear Michael,Thank you so much for your feedback and rating of your visit to Aspira 12th Avenue Asoke Sukhumvit.We are delighted to know that you had a most enjoyable experience with us during your stay.Again, thank you so much for your feed-back, and looking forward to welcoming you back in the future.Best regards,Benchapond L.(MS)Front Office Manager

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in all respects.
Stayed 2 nights in Dec 2023
Response from Aspira 12th Avenue on 4 Feb 2024
Dear Perry,Thank you so much for your fabulous feedback and excellent rating of your visit to Aspira 12th Avenue Asoke Sukhumvit.We are delighted to know that you had a most enjoyable experience with us during your stay.Again, thank you so much for your feed-back, and looking forward to welcoming you back in the future.Best regards,Benchapond L.(MS)Front Office Manager

8/10 Good

Shanneen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access public transportation and staff were friendly and helpful.
Stayed 10 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Don’t stay here or I might have a difficult time getting my next reservation! Lol
Stayed 1 night in Nov 2023

4/10 Poor

Thiam Wah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs to revamp!
My recent stay at Aspira 12th Avenue Asoke Sukhumvit left me with mixed feelings. While the hotel has its merits, it also has some significant drawbacks that need addressing. Let's start with the positives. Undoubtedly, the standout feature of this establishment is the exceptional service provided by the staff. From the moment I walked through the door, I was greeted with warm smiles and a genuine desire to make my stay enjoyable. The attentive and courteous demeanor of the employees made a positive impression and significantly enhanced my experience. However, it's essential to acknowledge the areas in which this hotel falls short. The first notable issue was the lobby. While it boasts four different sofas, they appear old and worn, which significantly detracts from the overall ambiance. A welcoming and aesthetically pleasing lobby is the first impression a guest gets, and this aspect needs a refresh. Additionally, the functionality of the service lifts left much to be desired. Both lifts to my floor had issues, making the process of getting to and from my room frustratingly slow and unreliable. This is a basic necessity in a hotel, and it should be addressed promptly. Moving on to the rooms, I was disappointed to find that the furniture showed signs of aging. The cabinet doors in my room, for instance, struggled to close properly, giving the room a somewhat unkempt appearance. Attention to detail in room maintenance is crucial, and this aspect was lacking during my stay.
Stayed 6 nights in Sep 2023
Response from Harry on 4 Oct 2023
Thank your very much for your feedback and we thank you for your kind comments regarding our staff. We have fixed our elevators and are looking at enhancing the ambiance of our rooms and lobby by offering additional features. We do hope to welcome you back in the not too distant future and we are sure that we will be able to exceed your expectations on your next visit with us.With very best wishes,Aspira 12thavenue Management

6/10 Okay

Antoine

Stayed 1 night in Aug 2023
Response from Harry on 9 Oct 2023
Thanks for your rating Antoine and we hope to welcome you back in the near future. Kind regards, Aspira 12th Avenue Management

2/10 Terrible

MARK ANDRE

Stayed 12 nights in Jun 2023

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2023

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feeling welcomed to Thailand
Extremely friendly and helpful staff. All show support to our dog. Outdoor pool and garden area are convenient suitable for pet relief as well as adult socializing.
Stayed 1 night in Mar 2023

10/10 Excellent

KYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central bangkok
Amazing hotel! Very affordable and the pool area has a nice tropical vibe. All staff were friendly and we had no issue communicating in English. It’s located at the back of the alley and takes just over 5 mins to walk from the main street, but the hotel offers free tuktuk ride to the main street 24/7, which helped us a lot. Overall very satisfied!
Stayed 4 nights in Feb 2023

8/10 Good

Bernard

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Second time we have been to this Hotel. Can't fault it.
Stayed 6 nights in Mar 2020
Response from Sirapat N. on 31 Mar 2020
Dear Value Guest, Thank you so much for your fabulous feedback and excellent rating of your recent visit to 12th Avenue Hotel Bangkok We very much look forward to the pleasure of welcoming you back to stay with us soon again.

10/10 Excellent

Thaweesak

Stayed 3 nights in Mar 2020

10/10 Excellent

barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Sirapat Nopphonkrang | Reservation Officer on 21 Mar 2020
Thank you so much for your fabulous feedback and excellent rating of your recent visit to 12th Avenue Hotel Bangkok We very much look forward to the pleasure of welcoming you back to stay with us soon again, Best regards,

8/10 Good

Gary

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Wonderful location; complementary tuktuk ride from the hotel to main road, just a short 5 minutes walk to Asok BTS Station. The stay and service were great! Recommended!
Stayed 3 nights in Mar 2020
Response from Sirapat N. on 16 Mar 2020
Thank you so much for your fabulous feedback and excellent rating of your recent visit to 12th Avenue Hotel Bangkok We very much look forward to the pleasure of welcoming you back to stay with us soon again, Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Good value, close to mrt and bts, quiet area
Might be far from main road but they have tuk tuk service to and from the hotel. Breakfast options are limited. We were in junior suite and it was fairly worn down. Was able to get a very good night sleep there since it’s so quiet. Would definitely go back.
Stayed 2 nights in Feb 2020
Response from Sirapat N. on 4 Mar 2020
Thank you for choosing to stay with us. We appreciate you feedback and we looking forward to welcome back you at our hotel. Best Regards

10/10 Excellent

Ellena

Stayed 1 night in Feb 2020

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
We had an excellent stay here. Staff was helpful, room very comfortable, breakfast was good. Convenient for our trip.Near sky train.
Stayed 3 nights in Feb 2020
Response from Ms.Phatsachol Prapasawasd on 15 Feb 2020
Dear Bonnie, Thank you for supportive feedback. We appreciate your compliments and hope to welcome you back soon.

6/10 Okay

zhiping

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020
Response from Ms.Phatsa-chol Prapasawasd on 20 Jan 2020
Dear Valued Guest, Thank you for supportive feedback. We appreciate your compliments and hope to welcome you back soon.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Comfy hotel with quiet grounds. The pool area was as pictured and the room was spacious and the bed was comfortable. Grab from DMK was under 300baht. Asok station was very close, so I could commute easily enough and avoid traffic.
Stayed 2 nights in Dec 2019
Response from Ms.Phatsachol Prapasawasd on 3 Jan 2020
Dear Vanessa, Thank you very much for very supportive review. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They bill themselves as an Oasis in the heart of Bangkok. They are this and more. Everything here is well done the location is right in the middle of the Sukhumvit yet because they are at the end of an alley the hotel is secluded and quiet. The Garden and pool area give you a place to go and relax in between running around Bangkok. Any problems I had the staff was able to take care aith no hassles. I will stay here again when I come back.
Stayed 6 nights in Dec 2019
Response from Muthita on 11 Dec 2019
Dear Valued Guest, Thank you for supportive feedback. We appreciate your compliments and hope to welcome you back soon.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in 12th Avenue
Very friendly and helpful staff. Room is always in good condition
Stayed 4 nights in Dec 2019
Response from Muthita on 11 Dec 2019
Dear Mr. Joshua, Thank you for supportive feedback. We appreciate your compliment and hope to welcome you back soon.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
12thAvenue, great
Excellent location ,lovely hotel
Stayed 1 night in Nov 2019
Response from Muthita on 25 Nov 2019
Dear Mr. / Ms. Heather, Thank you so much for your great feedback. It is very supportive and we appreciate. We are looking forward to welcome you back soon. Best Regards,

10/10 Excellent

DDnTpa, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. Free tuktuk to Main road. Great dining nearby. Food better than average hotel food. Staff are professional and delightful hosts. They go out of their way to make you feel special. I’ve stayed there 3 or 4 times now and I’ll return. I just wish the beautiful girl in the front office noticed me like I noticed her!!! Lol.
Stayed 1 night in Nov 2019
Response from Muthita on 18 Nov 2019
Dear Value Guest, Thank you very much for very supportive review. We hope to welcome you back soon.

10/10 Excellent

Raeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, centrally located hotel with great service
Amazing service, gave me a free upgrade twice (though it was the low season and I'd stayed here before). The rooms are very cosy, especially the executive suites and the area is both centrally located but nice and quiet. 7-8 minute walk from the Asok BTS station puts it near everything, and the little wade pool is nice to hang out in after breakfast.
Stayed 2 nights in Nov 2019
Response from Muthita on 11 Nov 2019
Dear Mr. Raeed, Thank you very much for your recent stay and your valued feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
12th Avenue Hotel, Bangkok
After a long flight, this hotel was a little haven in busy Bangkok. It’s not situated in a particularly pleasant road but it’s great once you’re in the hotel. Our room had everything. The bathroom was spacious, stylish and very clean. Housekeeping promptly brought and made up an additional bed. Nothing was too much trouble. Wouldn’t hesitate to stay again.
Stayed 2 nights in Oct 2019
Response from Muthita on 5 Nov 2019
Dear Valued Guest, Thank you for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very well maintained and beautiful property. The room was very comfortable and as described. Very happy will return. Breakfast was great.
Stayed 4 nights in Oct 2019
Response from Muthita on 12 Oct 2019
Dear Mr. Steven, Thank you for recent stay at 12th Avenue Hotel Bangkok. We appreciate your valued feedback & awaiting for your return.

10/10 Excellent

CLiewy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who also provided great hospitality.
Stayed 1 night in Sep 2019
Response from Muthita on 23 Sept 2019
Dear CLiewy, Thank you for your recent stay with us. We appreciate your feedback.

6/10 Okay

Vanessa

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
We have been to this hotel many times and have enjoyed the atmosphere , but on this occasion the change in staff in the dining area, has left us with a different perspective, a different experience, there is one member who name is Moy.,who we find extremely rude never says hello, and never wants to serve us from the first instance. We find this very displeasing, on other instances we have noticed her looking at us and seemed to us to be making remarks and giggling with other members of staff, so immature. We are people of colour and would assume some form of racism and we observe her treating others with respect. We hate complaining but feel that we need to express on this occasion.
Stayed 3 nights in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Muthita on 18 Aug 2019
Dear Mr. Michael, We appreciate your feedback! Thanks for choosing to stay with us and hope to welcome you back soon. Best Regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A tad too far from the main road, a bother when the shuttle isn't there
Stayed 3 nights in Aug 2019
Response from Muthita on 15 Aug 2019
Thanks for choosing to stay with us. We appreciate your feedback!

8/10 Good

Janejira

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Muthita (Tarn) on 14 Aug 2019
Dear Khun Janejira, Thanks for choosing to stay with us. We appreciate your feedback! Looking forward to welcome you back soon.

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Lovely pool. Staff very helpful and really friendly. Great hotel. Have stayed there twice and highly recommend.
Stayed 5 nights in Jul 2019
Response from Muthita on 9 Aug 2019
Dear Jean, Thanks for choosing to stay with us. We appreciate all the compliments to our service, care and efficiency. Hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2019
Response from Muthita on 19 Jul 2019
Dear Valued Guest, Thanks for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Muthita on 10 Jul 2019
Dear Valued guest, Thanks for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round good value. friendly staff. lovely room.
Stayed 3 nights in Jun 2019
Response from Muthita on 8 Jul 2019
Thanks for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Muthita on 2 Jul 2019
Dear Valued guest, We appreciate your feedback! Thanks for choosing to stay with us and hope to welcome you back again soon. Best Regards,

8/10 Good

Leonard

Liked: Cleanliness, staff & service, room comfort
One week stopper in Bangkok, the hotel is a good walk from main road but Tuk Tuk available every half hour to leave. The air conditioning appeared to be evaporative type which does not work well in tropics.
Stayed 8 nights in Jun 2019
Response from Muthita on 1 Jul 2019
Dear Mr. Leonard, Thanks for choosing to stay with us. We appreciate your feedback & apologize for your inconvenience about air condition. We already shared to concerned department for keep checking and maintenance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Muthita on 20 Jun 2019
Dear Valued guest, Thank you for choosing to stay at 12th Avenue Hotel Bangkok. We appreciate you feedback. Hope to welcome you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Asst. E - Commerce & Reservation Manager on 17 Jun 2019
Dear Valued guest, Thank you for choosing to Stay with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice hotel, clean, friendly staff and good breakfast. Convenience to night life.
Stayed 2 nights in May 2019
Response from Assistant E-commerce & Reservation Manager on 10 Jun 2019
Dear Valued Guest, We appreciate your feedback! Thanks for choosing to stay with us and hope to welcome you back soon.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy boutique hotel
Quiet place 15 minutes walk from the busy main Sukhumvit Street if you don't mind the walk. Shuttle service available every 30 minutes till midnight but it will be great if they can increase the frequency and extend the hours. Breakfast price on the high side given the variety.
Stayed 4 nights in May 2019
Response from Assistant E-commerce & Reservation Manager on 4 Jun 2019
Dear Mr. Ken, Thank you for valued rate and comment. We appreciate. Looking forward to welcome you back soon.