See all properties

Otter Hotel

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Otter Hotel

Relax in a serene hot tub surrounded by breathtaking mountain views.
Cozy seating area with a stone fireplace, wooden bench, and potted plant.
Relax in a serene outdoor space with a fire pit, sofa, and chairs, surrounded by breathtaking mountain views.
Enjoy dining at this stylish restaurant with a long table set for meals, flanked by comfortable chairs, and a bar area offering a selection of beverages.
Enjoy breathtaking views of the surrounding mountains from this room's large window.

Popular amenities

  • Air conditioning
  • Gym
The current price is £473
includes taxes & fees
1 Aug - 2 Aug

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 274 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Mountain View King Suite

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 288 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 0.9 miles
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.0 mile
  • Banff Centre for Arts and Creativity - 18 min walk - 1.0 mile
  • Tunnel Mountain - 7 min drive - 0.9 miles
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 1.9 miles

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • An electric car charging station, luggage storage and a 24-hour front desk
  • A lift, multilingual staff and smoke-free property
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch TVs with cable channels
  • Fridges, electric kettles and heating

Languages

English, French

Similar properties

Rooftop pool

Hotel Canoe and Suites

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,570 reviews
The price is £513
includes taxes & fees
10 Aug - 11 Aug
Hotel Canoe and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on 1 Aug 2025 start from £472.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mile (2 km) of Victoria Glacier, Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 475 out of 605 reviews
Rating 8 - Good. 84 out of 605 reviews
Rating 6 - Okay. 32 out of 605 reviews
Rating 4 - Poor. 6 out of 605 reviews
Rating 2 - Terrible. 8 out of 605 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, very relaxing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shiran

Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Klara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice hotel to stay, would recommend
Stayed 7 nights in May 2025

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Dylan

soooo nice, roof top hot tubs were amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Zhemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in May 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay calm
Stayed 1 night in Jul 2025

10/10 Excellent

Jianfu

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location, and great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff were great, room was very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

NORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accessible and nice staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Olufunmilayo Yetunde

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, and beds are comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with balcony and lovely pool area
Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Very clean and well kept property. Would definitely visit again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Great service, amazing views, clean rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with great ambiance and views. Great service in rooms and restaurants both at the Otter Hotel and Canoe Hotel next door.
Stayed 3 nights in Jul 2025

8/10 Good

saad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, very convenient to public transportation, friendly staff, good amenities specially the sauna and jacuzzi.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel, beautiful hot tubs over looking the main street. On site restaurant (good folk) was delicious! I would 100% recommend this hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosish

Liked: Cleanliness, staff & service, property conditions & facilities
walkable distance from banff downtown (~15min) but the hotel provides unlimited bus pass
Stayed 2 nights in Jul 2025

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of the most beautiful scenery in the world
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful property, comfortable, great view and easy walk (or bus that ran each 15 minutes) and received a well earned 5 stars. Only let down was the restaurant food, so we chose to eat adjacent to our hotel. A superior hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Staff & service
Amazing on all fronts
Stayed 3 nights in Jul 2025

10/10 Excellent

Talha

Liked: Cleanliness, amenities, property conditions & facilities
The property was very well managed and staff was courteous and responsive.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Amenities
The best place I’ve stayed at yet! Will be back for sure
Stayed 1 night in Jul 2025

10/10 Excellent

Vineeta

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, well maintained, nice friendly front desk staff, great coffee.
Stayed 4 nights in Jun 2025