Charltons Banff

Photo gallery for Charltons Banff

Primary image
Indoor pool
Indoor pool
Indoor spa tub
Premium bedding, pillow-top beds, iron/ironing board

Overview of Charltons Banff

Charltons Banff

3.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
513 Banff Ave, Banff, AB, T1L1B4

Explore the area

  • Popular LocationBanff Lake Louise Tourism Bureau10 min walk
  • Popular LocationBanff Centre for Arts and Creativity15 min walk
  • AirportBanff, AB (YBA)5 min drive
  • Popular LocationTunnel Mountain9 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, Charltons Banff is in the mountains and in a national park. Upper Hot Springs and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Canadian Ski Museum West - 12 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 9 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

About this property

Charltons Banff

3-star hotel near Banff National Park Information Centre
This smoke-free hotel features an indoor pool, a fireplace at reception and a front desk safe. Free WiFi in public areas and free self parking are also provided.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Ski passes

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Royal Canadian Lodge 459 Banff Ave
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 323 out of 994 reviews
5 - Excellent 32%
Rating 4 - Good. 433 out of 994 reviews
4 - Good 44%
Rating 3 - Okay. 165 out of 994 reviews
3 - Okay 17%
Rating 2 - Poor. 49 out of 994 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 994 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and convenient. Property is a little dated but that did not effect our stay.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed in a loft room for 5 nights. Upon check-in the front desk staff wasn't able to find our booking and they suggested that we might have been at the wrong hotel... before adding my first name to the booking search and immediately finding our booking. They were nice enough but made us second guess ourselves. The room was neat. It was nice to have 2 separate spaces without paying the price for a suite. The spiral staircase is a fun feature but it's difficult to carry luggage up to the bedroom so we would recommend another room type if you have any mobility issues. Bed was comfortable but could have used cozier blankets. Washroom and shower were functional but nothing special. The room was warmer than we expected even with the thermostat turned off and 10C temperatures outside so we didn't get to use the gas fireplace which was one of the features that drew us to the listing. The pool room was clean and well-maintained. Nice hot tub too. A little bit strange to have to walk outside the front of the building in a swimsuit to get to the pool though. It would have been nice if the stairs down to the pool room from the second floor balcony (where all the guest rooms are located) were open. Housekeeping was good, however they did end up taking one of our bathing suits (our fault since we left it on the floor wrapped in a towel and front desk staff weren't able to locate it before we left. Overall decent but we will probably try a different hotel next time we are in Banff.
Stayed 5 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and comfortable
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a deluxe suite King bed with Mountain view. It was a newly renovated room. Very happy with everything.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bed is too soft. The duvet has dried booger or blood stain on it!
Stayed 1 night in Jun 2022