Ban Tom Holidays from £896

The room is in rough-fair condition. The staff was great. The water heater in master bath didn't work during stay. Maintenance was sent the second evening to fix it. Said "maybe" something and left. He did get the water heater working 50% in the guest bath. It goes hot to cold in cycles. The room has two seperate bedrooms which was nice traveling with kids. Beds were super firm which we liked. There is no pool and breakfast is not included nor is it served anywhere on the property. If you are looking for a good hotel and you are visiting to be in Old Town, look at google maps, zoom out till you see the square in Chiang Mai. Stay somewhere inside the square to be close to shops, food, etc.

This is one of the better hotels around and is very central for touring the old town.The hotel did a great job refurbishing the lobby. It looks very good as does the entrance. I don't think they have yet to get to the levels where guestrooms are located. So the hallways look a little bit old-fashioned. But my mattress was very comfortable as were the pillows. And I had a very excellent view. There are not many tall high-rise buildings in town. So the view is a real treat. All the staff were extremely friendly and well trained. I had a great day

Rooms were modern and clean. Showers were a little dated. Had some trouble with the water temperature being cold at first but they were quick to help us fix this. Staff were friendly and helpful. Good location to just walk around and access most anything. Small pool very cold.

Love to stay and enjoy!

Beautiful property, will be staying here again when i come back