Ban Mai Holidays from £163

The staff was very kind and helpful. The hotel needs to be updated and cleaned. They need new towels and bedding. Showers need to be cleaned and re-grouted because of mold. My room also had a horrible smell. I had to leave the patio door open when I leave because the air conditioner goes off and it would smell awful when I return.

The photos of this property do not do it justice - it is so lovely! Our room, a family suite, was so spacious and immaculate as was the entire property and the staff was incredibly hospitable- any request we had was literally answered within minutes. It was clear they were intent on making us feel at home and we appreciated all the attention to detail and “touches” (for example the daily complimentary massage in the lobby) in making us comfortable. In fact, during our stay my daughter came down with traveler’s belly and they fixed her a special soup and ginger tea that wasn’t part of the regular menu! We were so grateful for the wonderful staff - stay here you will not be disappointed in this lovely oasis.

Great location and service

My wife and I were here for a week on our honeymoon and the staff and food was excellent. Everyone was so nice and friendly, as well as accommodating to our needs if we needed anything. Chaing Mai Airport Plaza and Kad Manee Market are close by and it’s easy for a Grab pickup at the hotel. I highly recommend and would love to come back if we are ever back in Chiang Mai!!

Very good location. The staff is very friendly and helpfull. The breakfest is delicios