Ban Hat Sai Ngam Holidays from £712

The hotel staff were friendly and helpful. The room comfortable and the air conditioning cold. The hotel is in a good location public transportation nearby.

Great staff that were very helpful and knowledgeable of the area. The room was super clean and the hotel was right next to the park which was great to walk to.

Our stay at Tower Cub at Lebua was amazing, they're being not anything I did not like. The view was amazing. The afternoon tea and snacks that is included with the towerclub was a great way to relax before going out in the night. The staff was extremely friendly. With the tower club, you could eat in on the 52nd floor and have amazing views, but we preferred to eat on the M floor as they had much more diverse menu options. There were only two things that I would have improved. the first being that the bedroom part of our room got hot (25 degrees) due to the massive balcony doors and it felt like the AC could not keep up with the heat. The second issue is the number of elevators. As we were very high up in the tower, sometimes (3-4 times throughout our week stay) you would have to wait upwords of 15-20 minutes for an elevator, but most the time it would be fast. Overall, I would reccomend this hotel to everyone as it was a fabulous stay. Ensure you bring smart casual dress to use the towerclub area!

Room and hotel was nice. Only put a low rating because of the hotel pick up service. The lady at the airport was very rude. Our flight had been delayed but I was able to get to the shuttle waiting area on time, with my partner just behind me collecting our luggage. She told us to ‘find our own way there’ or wait two hours for the next shuttle. It seemed a bit ridiculous seeing as she could see my partner coming but still decided it wasn’t worth the 2 minute wait. Really poor first impression. Had to taxi to the hotel, and no sorry from staff.

From the moment we arrived the second we were saying good bye. Everyone was very attentive and always there to help or answer all questions. Our pool in our room was amazing.mosquitos was just an issue early morning and late night. To be expected is all. Thanks for an amazing time in this resort. Couldn’t have asked for anything more. Great job by entire team!! Thanks.