Ratings based on 341 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

Posted 06-Feb-2017
The hotel clerk double charge me and I had to go through a lot of changes.
5out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Awesome hotel, convenient to mall, free shuttle!

Posted 09-Jan-2017
Pros: Private studios.
Cons: No balcony.
Location: Maryland Live Casino / Arundel Mills Mall.
Overnight stay; bed was comfy, room was clean, staff was cool & free breakfast was good! Shuttle back and fourth to casino / mall was superb. A++
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2016
had a comfortable, quiet stay in a location very convenient being surrounded by restaurants, & stores.
5out of 5
Recommended
for Families
by A verified traveller

Hotel moderno y muy cómodo

Posted 20-Dec-2016
Excelente hotel, muy cerca al centro comercial. Amplio y con una cocinera enorme y bien dotada
4out of 5
Recommended
for Families
by A verified traveller from n

Ideal alternative to a condo

Posted 11-Dec-2016
Pros: Ideal room setup for a group traveling since we had a condo like accommodation with a 2 bedroom suite - very roomy and comfortable
Cons: The only mirror was the one in the bathroom which was a problem for a 2 bedroom sleeps 4-6 people.
Location: Easy access to major highways and close to great shopping and varied selection of restaurants.
We chose this hotel for the suite style rooms to accommodate a group of travelers volunteering locally. The staff was friendly and helpful. The buffet breakfast was great; if the dining area was crowded we had the option to take the food to our suite. We had plenty of area to hang out together or have private alone time as needed. Will use this hotel agin for our annual trip to the area.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Dec-2016
It's,the best hotel to stay at...very nice and clean relaxing
5out of 5
Recommended
for Everyone
by A verified traveller from upstate ny

Very quiet, and walking distance to the casino

Posted 06-Dec-2016
Very clean.. A lot of restaurants close by. Very nice staff..
5out of 5
Recommended
for Everyone
by A verified traveller

Exactly what you want in a hotel

Posted 27-Nov-2016
I've stayed in numerous hotels in the arundel mills area...not one of them have felt like the towneplace! It was the perfect balance between home and hotel. I was so comfortable but also got that amazing feeling of "oooo it's a hotel" - the staff was so kind and attentive. The room was beautiful and that bed.....oh that bed. It was hard to get out of! I loved it! Hope to stay again soon!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
3out of 5
by A verified traveller

Posted 20-Nov-2016 on Hotels
The room could have been much cleaner. Also the toilet kept getting clogged. Normally when I stay at this hotel it's great
Comment from Hotel Management
29-Nov-2016 by General Manager, Hotel Management
Hello there, Thank you very much for taking the time to review your stay with us. I appreciate all feedback and will use your experience to improve our overall performance moving forward. We look forward to your next visit to the area. Sincerely, Karen I.