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Reviews of Homewood Suites by Hilton Columbia

3 out of 5
Homewood Suites by Hilton Columbia
8320 Benson Dr, Columbia, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 862 reviews" "
Rating 8 - Good. 211 out of 862 reviews" "
Rating 6 - Okay. 60 out of 862 reviews" "
Rating 4 - Poor. 18 out of 862 reviews" "
Rating 2 - Terrible. 19 out of 862 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

mallory

Business traveller
Kitchen
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The only complaint was the Air Conditioner in our room was quite loud. I imagine if we were not so tired from the road, we would have had trouble falling asleep from its vibrations.
Stayed 1 night in Apr 2024

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, well equipped room, weird area next to highway, near nothing.
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alexis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Mar 2024
Response from Sales Team on 19 Mar 2024
Thank you for your review, we look forward to seeing you again soon.

2/10 Terrible

H

Tried to change the dates on a no cancel reservation. They had plenty of rooms I booked for my revised dates but they refused. I went the following week & found a better & less expensive hotel nearby. No more Hiltons for me.
Stayed 2 nights in Mar 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Mar 2024
Response from Sales Team on 19 Mar 2024
Thank you for your review, we look forward to seeing you again soon.

10/10 Excellent

Jaehoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sales Team on 19 Mar 2024
Thank you for your review, we look forward to seeing you again soon.

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom light was very dim.
Stayed 3 nights in Sep 2023

10/10 Excellent

Heather Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. Breakfast was very good. Staff was great and very helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Myeshia

Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca, Harrisburg

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca, Harrisburg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff here.
Stayed 1 night in Jul 2023

6/10 Okay

Osbaldo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Kristian

Stayed 1 night in Jun 2023

10/10 Excellent

Steve, American Fork

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is unbelievably friendly and helpful.
Stayed 1 night in Jun 2023

8/10 Good

Haji

Travelled with family
Liked: Cleanliness, staff & service, room comfort
IT specialty
N/A
Stayed 3 nights in May 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and tucked away from the hustle and bustle. Great for families with kids!
Stayed 2 nights in May 2023

10/10 Excellent

Debby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient to where I wanted to go. Plus nice restaurant choices within walking distance.
Stayed 3 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above all the rest
Favorite Homewood Suites thru out the DMV. Always meet up to the expectations desired for accommodation
Stayed 1 night in Apr 2023

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Alex

Stayed 8 nights in Apr 2023

6/10 Okay

Therese

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was closed, the site should indicate when the pool will be open
Stayed 2 nights in Apr 2023

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Apr 2023

8/10 Good

Roselyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short visit but I like the exercise room
Stayed 1 night in Mar 2023

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
they serve a good breakfast
Stayed 3 nights in Mar 2023

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel not far from I-95
The large lobby/lounge area was an excellent space to hold an informal meeting. The rooms were nicely appointed, large, clean, and very comfortable. Parking was available at no cost.
Stayed 1 night in Mar 2023

10/10 Excellent

Mark, North Massapequa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and friendly
Stayed 1 night in Mar 2023

6/10 Okay

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like there was no hairdryer
Stayed 1 night in Feb 2023

10/10 Excellent

Maria Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Arden

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Akwesi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Irwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

MARIA, Mableton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, facilities were pretty much acceptable. No complaints.
Stayed 5 nights in Sep 2022

8/10 Good

Irwin

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our overnight stay.
Stayed 1 night in Sep 2022

4/10 Poor

leslie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
Checked in at 10pm and they gave us a room key to a room that was occupied! Luckily the current guests were cool about us walking in on them at night. They gave us another room which was fine, but in need of repairs. Water in the shower would only get luke warm, cabinet finish coming off, white tape under shower nozzle(not sure why). Hotel is not being kept up with and needs work. People above us sounded like they were stomping on the floor until late at night. Overall, not a great trip. Definitely gone downhill from past stays.
Stayed 2 nights in Aug 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Dean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and up dated hotel, it was very clean and well taken care of. The suites are spacious and well-equipped in the kitchen area. Nice breakfast buffet with plenty of options, hot or cold. Cute little candy bar (for purchase) at the check in counter. We enjoyed our stay
Stayed 1 night in Aug 2022

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a two-bedroom suite. Had a nice amount of room. The bathroom tub area should be renovated. They need to overhaul the breakfast—no waffle maker and not much of a selection.. had kielbasa for a sausage which was odd. But overall I'd stay there again.
Stayed 2 nights in Aug 2022