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Reviews of Luxury home w/ private infinity pool & incredible views - Pets welcome

Luxury home w/ private infinity pool & incredible views - Pets welcome
Uvita, Pu

Reviews

9.6

Exceptional

Rating 10 - Excellent. 39 out of 43 reviews" "
Rating 8 - Good. 1 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.6/10

Cleanliness

Reviews

4/10 Poor

MATT P.

Liked: Cleanliness
Communication breakdowns, and gate troubles. Broken major appliances. No generator.
They gave us the wrong gate code. So at midnight we had to walk over a mile up a gravel road in the rain forest. They insisted the code would work while we talked to them on the phone while we were at the gate. Got the correct code the next day. Our refrigerator quit Friday, they sent someone at the end of the day Saturday, he was hours late. Didn't get it fixed till Monday, lost over $100 in fresh fish we bought for our stay. Gate to house was broken and didn't appear to functional for quite some time. They wouldn't fix it. Gas grill propane was empty, and no lighter (they did get us propane and a lighter). The washing machine stained our white clothes and their towels. The AC in the master bedroom flooded the room. Lost power multiple times, house had backup generator. However, the propane tanks to the generator were shut off, so the generator never could come on. I made countless calls to the local host with little to no reply. Then spent 2 weeks trying to get some compensation. We basically got one night back. Considering we almost slept in our car the first night, I think they poorly compensated us. House and view were amazing. Give us the correct gate code and fix the fridge in less than 3 days and it would have been 5 stars all the way. In closure, keep you fingers crossed everything is working and you get the right code, because you are getting little to no help once you get there.
Stayed 7 nights in Mar 2024
Response from VrboOwner on 27 Apr 2024
We are disappointed to read that your recent experience was not satisfactory. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

2/10 Terrible

Stacey A.

Disliked: Cleanliness
Horrible management company
So I started writing my review and since you can only use 1500 characters I don’t have enough to write everything that went on so I will just point out a few of the many things that happened to us at this place . First off the management company Vacasa is horrible stay away from their stuff you can look it up on the BBB as well and see all the complaints which I didn’t know about until after all this happened but from now on I will check there before I rent ! They habe us the wrong gate code and made us sit 45 mins to get the correct one then we pull into the house that was supposed to be available at 3pm and they were still in there cleaning it had it a mess they cleaned it until 6pm so we had to sit outside and wait for it to be cleaned . No one contacted us to let us know that . Then when they left we put our stuff up and was checking the bed sheets as I do everywhere I go and the ones in the master bedroom were dirty with blood on them and holes in them I have pictures I would be glad to show you . So I contact them they told me to Wash them Myself . I told them I wasn’t going to do that after I paid that much . Then a worker was in the house while we were gone he climbed in the window said he was fixing something that wasn’t even broken . Then the next day when we left the pool people came and cleaned the pool and also stole my tanning oil sitting out back. The house gate don’t shut and the house alarms don’t work so that’s all lies in their description . SCAMMERS! Theif
Stayed 5 nights in Mar 2024
Response from VrboOwner on 5 Apr 2024
Stacey, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us! We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!

10/10 Excellent

Laura G.

Liked: Cleanliness
It's perfect!
We absolutely LOVED our stay at Casa Latte. The drive up the mountain is a bit of an adventure, but you'll get used to it. The view is incredible, and the sunsets are breathtaking. The house is gorgeous and well-equipped with everything you might need. I already want to go back!
Stayed 4 nights in Feb 2024

10/10 Excellent

paul j., Traverse City, MI

Liked: Cleanliness
Casse Latte 2024
Great Property. Local VACASA manager not helpful
Stayed 7 nights in Jan 2024
Response from VrboOwner on 5 Feb 2024
Thank you for your review, and we are glad to know that you've enjoyed your stay with us. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience.

10/10 Excellent

Lyle H.

Liked: Cleanliness
Beautiful Property and View!
Exceeded expectations! It was the perfect place for our gathering of friends with kids. Everyone loved the pool! I loved the amazing outdoor bathtub!
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth F.

Liked: Cleanliness
Mountaintop Luxury
We had an amazing 3 nights at Casa Latte. Beautifully luxurious and the pictures don't do it justice. Exceptionally well appointed throughout. They view was fantastic. We had groups of toucans every morning. and beautiful sunsets at night. The road up the mountain is no joke though even for those of us who have experience with off-road treks. Just go. You won't regret it. We hope to return some time.
Stayed 3 nights in Apr 2023

10/10 Excellent

Dean Z.

Liked: Cleanliness
Amazing Home!
My stay at the Casa Latte exceeded my expectations. The home accommodated our group of 6 comfortably, with beautiful ocean views, spacious bedrooms, earthy bathrooms, and generous common areas. The intentional layout made it easy to navigate, while the bath tub and infinity pool were a particular highlight, perfect for relaxing at sunset after a beautiful day on the beach. Overall, I highly recommend Casa Latte for anyone seeking a jungle getaway with stunning scenery and unbeatable comfort and convenience. It was an amazing experience, and I can't wait to return in the future. Just please update the exact coordinates of the house and please make easier turn by turn directions. I do very well with my sense of direction and have been to Uvita many times but the directions they gave were not helpful in my option. At least just please update the google location pin. Thanks Again
Stayed 8 nights in Feb 2023

10/10 Excellent

Thomas W., Monticello

Liked: Cleanliness
Uvita Pura Vida
Beautiful home in beautiful locations! Great view of the Pacific from the pool. Toucans daily, monkeys near by one day and Coati visiting often. Pool is nice size to cool off in after a day fishing or on the beach. Bedrooms all comfortable and each with own bathroom. 4th bathroom convenient off the pool. Had an issue with the refrigerator and Milena at Vacasa was quick to respond. Milena provided outstanding service. House is near restaurants and groceries. Everything you need in Uvita. Took a couple fishing charters out of Uvita and saw whales and caught tuna and amberjack. Perfect vacation! Pura Vida!
Stayed 8 nights in Feb 2023

10/10 Excellent

Lisa K.

Liked: Cleanliness
Great house, site, view.
Beautiful property, beautiful view, beautiful home, well appointed, tough access road. We had a great stay, saw parrots, Toucans, Howler monkeys, all from our patio. Would highly recommend this property. We had 3 couples and it was very comfortable for all of us. Consider a flight from San Jose to small nearby airport. Dominical airport?
Stayed 10 nights in Nov 2022

10/10 Excellent

Quoleena S.

Liked: Cleanliness
Even more stunning in person
Beautiful property! Even better in person. Highly recommended.
Stayed 8 nights in Jun 2022

10/10 Excellent

Dawn T.

Liked: Cleanliness
AMAZING
This was by far one of the nicest places we have ever rented! Loved everything about it!!!!
Stayed 8 nights in May 2022

10/10 Excellent

Beth S.

Liked: Cleanliness
Heaven on earth
Everything about this property was beautiful. My husband & I stayed at casa latte for a week for our honeymoon. The kitchen was fully stocked, the bedrooms were immaculate & the pool is something you just need to see in real life to believe & the view from the pool is something I will never forget. The town of Uvita is home to some of the most incredible & kind people I’ve ever met. It also has quite a few good restaurants, incredible beaches & a grocery store all very close to the house. We hope to return to this house & town of Uvita next year with our family. The ONE thing that I had wished was better was the communication from the property managers at vacasa. We showed up to check in at around 4:45 & the cleaning staff was still there & cleaning. We woke up the next morning to landscapers all over the property who were there until about 1pm & later that same day the pool cleaner showed up. Luckily he mentioned he comes twice a week so we were ready for him the second time. I cannot state enough that all of these people were incredibly professional & kind & I understand these things are needed to keep a house looking as beautiful as this one does, however I wish vacasa had communicated with us about it all.
Stayed 7 nights in Jan 2022

10/10 Excellent

Ivana G., El Cerrito

Liked: Cleanliness
Beautiful views
We thoroughly enjoyed Casa Latte. The house is beautiful and the grounds and views spectacular. The inside of the house is nicely decorated. The hot water was actually hot (this was our second time in the area and the other house didn't really have hot water). We didn't have internet for the first couple of days, but the problem was from the internet company. The Vacassa team was very responsive and helpful (with this and any other questions we had.) Our kids enjoyed the pool A LOT. For the adults, the best part was the morning coffee by the pool, while watching the toucans and other beautiful birds. We already miss Casa Latte and will cherish the memories created there. Oh and yes, you do need a 4x4 year round. I recommend reading the detailed instructions of how to get there (always up and left ;).
Stayed 9 nights in Dec 2021

10/10 Excellent

Chris S., Upperco

Liked: Cleanliness
Casa Latte
House and stay was everything advertised. Only glitch is that the directions to get to house were dead wrong. Made several trips up the mountain until a local helped us in the right direction. There are some signs on the road (need to be in right place to follow them) but several are covered over with foliage. Look for Vista Ballena and once you reach it go left (sign we missed) on gravel road. Road is a beast, have a powerful 4x4 not a small SUV. Our rental company had to bring us a new 4x4 from San Jose after the first several attempts looking for the house. Once you find it....it is well worth the effort. Great pool and outside area with a fantastic view! Grounds were well landscaped with plenty of wildlife all around. A true jungle experience! Super clean inside! Rooms were big! Master suite was unbelievable especially the shower and outdoor tub. Kitchen was well equipped. Plenty private with own driveway entrance as well as end of street shared gate. Little to no traffic and even when there was all you could do was hear it. Would definitely return!
Stayed 7 nights in Jul 2021

10/10 Excellent

Randy D.

Liked: Cleanliness
Amazing views!
Casa Latte has relaxing layout, beautiful deco, is well equipped, and has amazing views!
Stayed 7 nights in Jun 2021

10/10 Excellent

jan K., Fort Lauderdale US

Liked: Cleanliness
Abselutely Amazing Place
Perfectly located. most amazing view. Birds and wildlife.
Stayed 7 nights in Jan 2020

10/10 Excellent

Jamie C.

Liked: Cleanliness
Beautiful retreat
Casa Latte is a beautiful home that we fully enjoyed as a family with young children. The pictures are perfectly representative of the property. We fully enjoyed all of the thought and care put into the design and construction of this amazing home. You really do need a 4WD vehicle and skilled driver to make the trip up to the mountain to Casa Latte, but this is what adds to the privacy and beauty of the home with its breathtaking views. We would suggest arriving during daylight for the first trip up, though we did not and it was fine. We visited at the end of the rainy season yet felt no hindrance to daily adventures. There is plenty to do within a few minutes to an hour of the house with great shops and restaurants nearby in Uvita. This was an amazing place to rest and relax with sufficient connectivity to check in to work if so desired. We had an absolutely amazing stay and look forward to returning.
Stayed 4 nights in Nov 2019

10/10 Excellent

Michael V.

Liked: Cleanliness
Wonderfull Casa Latte
The house, the surroundings, the view everything was really great and gave us the "whow" effect. To get to the house the first time was a little adventure and a 4wd is really needed. The view on the ocean from the terras and the pool is great especially with the sunsets.
Stayed 3 nights in Aug 2019