Ballata Holidays from £611

Spectacular! Beautiful, clean and modern hotel in a gorgeous mountain town. We loved our stay and can’t recommend enough this hotel. The spa is lovely and the rooftop terrace is fabulous. We will be back!

Our first room was small, window looked onto a brick wall, hair and ants in the bathroom. Stephania at the front desk was responsive and helpful, moving us into a different, clean room. Still, that first room was the impression we left with

Cleaning service was excellent. Parking was also good, but it was off season so there weren’t too many guests. The ambience around the pool was stellar with comfortable canopies beds and places to enjoy the sun. Breakfast was provided by the neighboring restaurant, and the woman who made omelettes could not have been more un-friendly! In fact, “omelette lady” has now become code between my husband and me for a person who is not nice. Our bed was too bouncy, but the room was spacious. We had a flood from the shower into the bedroom, and the staff told us not to worry about it and that it was “normal.” That struck us as strange, but we figured it was an Italian thing.

The drinking glasses were dirty most of the time. That was disappointing. The staff were lovely and pleasant. Dinner timings and options were limited. We were signature level and would have expected options for sea view, but those seemed to only be for the main building Food was okay.

The room was clean upon arrival but housekeeping didn’t clean it after my first night and when called that evening, I noticed they took dirty towels off floor and hung them back up. Front desk staff was very helpful and kind. Nice lifeguards and bartenders as well. All inclusive breakfast, lunch dinner and bar service. They said mini fridge was fully stocked and free but only had one coke. Weird. Lovely on beach property but an hour from Palmer and the airport. I recommend a car if being active and going to city. Surely nice properties closer to everything. I saw at least three different pools and direct beach access but beach has a lot of shells.