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Featured image
Private beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
View from Room

Guest reviews

4.3/5 Excellent
158 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationTurtle Bay Marine Park6 min drive
Popular LocationPamplemousses Botanical Garden11 min drive
Popular LocationSugar Factory12 min drive
AirportMahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)46 min drive

Choose dates to view prices

  • Deluxe King

    Room amenities

    • 678 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King
  • Deluxe Twin

    Room amenities

    • 678 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin
  • Ocean Grand Deluxe King

    Room amenities

    • 678 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsOcean Grand Deluxe King
  • Ocean Grand Deluxe Twin

    Room amenities

    • 678 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Single Beds
    More detailsOcean Grand Deluxe Twin
  • Beachfront Deluxe King

    Room amenities

    • 678 sq ft
    • Beach view
    • Sleeps 2
    • 2 King Beds
    More detailsBeachfront Deluxe King
  • Beachfront Deluxe Queen

    Room amenities

    • 678 sq ft
    • Beach view
    • Sleeps 2
    • 2 Single Beds
    More detailsBeachfront Deluxe Queen
  • Family Room

    Room amenities

    • 710 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsFamily Room
  • Club Junior Suite

    Room amenities

    • 1335 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClub Junior Suite
  • Banyan Suite

    Room amenities

    • 1722 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsBanyan Suite
  • Ocean Suite

    Room amenities

    • 2099 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsOcean Suite

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Balaclava

Located in Balaclava, The Westin Turtle Bay Resort & Spa, Mauritius is on a private beach. Pamplemousses Botanical Garden is a popular attraction and the area's natural beauty can be seen at Turtle Bay and Trou aux Biches Beach. Travelling with kids? Consider Mauritius Aquarium and Blue Water Diving Center. Spend some time exploring the area's activities, including golfing.

Visit our Balaclava travel guide
Map
Popular Location

What's nearby

  • Turtle Bay Marine Park - 6 min drive
  • Trou aux Biches Beach - 9 min drive
  • Pamplemousses Botanical Garden - 11 min drive
  • Sugar Factory - 12 min drive
  • Christian Decotter Cruise Terminal - 17 min drive

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 46 min drive

Restaurants

  • Beach Grill — 1 min walk
  • Fusion — 1 min walk

About this property

The Westin Turtle Bay Resort & Spa, Mauritius

5-star hotel with pools, private beach and full-service spa
Catch some rays on The Westin Turtle Bay Resort & Spa, Mauritius's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 190 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Other amenities available to guests include balconies, separate sitting areas and 24-hour room service.
The Westin Turtle Bay Resort & Spa, Mauritius offers 190 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25-40 for adults and USD 25-40 for children
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Boat tours
  • Children's pool
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis
  • Waterskiing

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Free newspapers in reception
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 March 2020 to 31 July 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 130
  • Christmas Eve (24 December) Gala Dinner per child: USD 0 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 185
  • New Year's Eve (31 December) Gala Dinner per child: USD 0 (up to 11 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 25 and USD 40 for adults, and USD 25 and USD 40 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Westin Mauritius Turtle Bay Resort Balaclava
Westin Mauritius Turtle Bay Balaclava
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

Frequently asked questions

Can I cancel my reservation for free at The Westin Turtle Bay Resort & Spa, Mauritius and receive a full refund?
Yes, The Westin Turtle Bay Resort & Spa, Mauritius offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Turtle Bay Resort & Spa, Mauritius cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Turtle Bay Resort & Spa, Mauritius?
As of 7 Jul 2020, prices found for a 1-night stay for 2 adults at The Westin Turtle Bay Resort & Spa, Mauritius on 4 Aug 2020 start from £190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does The Westin Turtle Bay Resort & Spa, Mauritius provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Some rate plans available at this property are all-inclusive.
Where is this property located?
Nestled on the beach, this Balaclava hotel is 0.1 mi (0.1 km) from Turtle Bay and 2.2 mi (3.5 km) from Turtle Bay Marine Park. Trou aux Biches Beach and Pamplemousses Botanical Garden are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for The Westin Turtle Bay Resort & Spa, Mauritius

4.3
Excellent
5 - Excellent
79
4 - Good
62
3 - Okay
9
2 - Mediocre
5
1 - Poor
3
4.6
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.4
Property condition

4/5 Good

  • Disliked: Amenities

The entrance to the hotel is nice and there is a nice walk way to the beach from the lobby. The adult pool was okay, but a lot of bird poo on the floor just as you enter the pool. We had to request for this to be thoroughly cleaned, which was actioned immediately. However we as the customer should not have to highlight this to the hotel managers and instead should be maintained regularly. The pool staff weren't very attentive, we had to wait over 20 minutes for a drink and it wasn't busy at all. We highlighted our concerns with the hotel manager and catering manager who quick started to make changes to the operations of the hotel and we could see a big difference after a few more hours. The service got better from day 2 onwards and pretty much all the staff knew our names and greeted us nicely throughout the stay.

Stayed 7 nights in Dec 2019

3/5

  • Disliked: Cleanliness

We arrived earlier, than check-in time (3 pm), so we know we need to wait maximum till 3pm. Unfortunately at 3:35pm our room was still not ready... Around 3:45pm we get our room, but we didn't understand why we wait that long time, because our room wasn't cleaned properly... We made a half board upgrade, so we get dinner, but the food was not really good. Every night was "International" and one additional type of food. The International here mean = Indian food...... The hotel in and out was nice, the workers are helpful (not everyone), but for this price the food need to be perfect as well....

Stayed 2 nights in Jan 2020

3/5

  • Liked: Cleanliness

It was ok overall. in my opinion, not really a 5-star service

Stayed 7 nights in Dec 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

If you want a mediocre resort with TERRIBLE service, the Westin is your resort. I cannot tell you how disappointed we were with our stay here. No one in the entire resort ever smiled at us or offered help. It felt like a bad cruise ship! It was overcrowded with a fend for yourself attitude. The gym is worse than any Holiday Inn. it was a small white room with tiny windows, trash everywhere, no wipes or towels, and VERY dirty equipment. The food was awful, but the nonexistent service was what was most disappointing. Our room also leaked water and smelled like mildew. The room offers no privacy as it has no doors or solid walls between the bathroom and bedroom. We went three days with no new towels or cleaning of our room...yet they always remembered to check the mini bar!!!! Obviously, money was the only concern here. When the cleaning staff finally came, it was at 10 pm!!!!! Unacceptable! I would never, ever stay there again or recommend it.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great amenities, high level of customer service and attention to detail. The front office manager Aldo was exceptionally helpful and welcoming. He made sure that everything were up to standard. Accessible eateries, 3 restaurants at the resorts. The resort is located at seafront with a beautiful view. I particularly loved the pool with a poolside bar which was very convenient

Stayed 3 nights in Dec 2019
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