Bains de St-Thomas

No es un hotel de 4 estrellas, habitaciones muy reducidas

Ive never left a bad review but after not sleeping and finding bugs in our bed I had to. We had a dead bug in the bed upon check in, no buggy I moved it out. Main issue, their staff Nathalie placed us in a suite right under a refrigerator truck for their restaurant and their staff kept on talking and making lots of noise till midnight. I had book a suite and was shocked of all the noise. I finally fell asleep at midnight trying to tolerate the the situation but then at 5am massive trucks and heavy équipement machines arrived under our window to set up a massive structure on a Sunday morning??? I was never informed the night before when I complained about the noise that this would happened at 5am… note I booked this hotel to be in nature and relax and ended up not sleeping and to top it my husband was woken at 2am with a spider walking accross his face… lastly they never did a turn down when we went for diner so we never got fresh towels for our morning shower… I cannot list this as a 5 star. The positive part was the meal was really good.