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Douro Palace Hotel Resort and Spa

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Featured image
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains

Overview of Douro Palace Hotel Resort and Spa

Douro Palace Hotel Resort and Spa

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationSerra de Montemuro47 min drive
  • Popular LocationSan Gonçalo Bridge51 min drive
  • Popular LocationTorre de Menagem60 min drive
  • AirportVila Real (VRL)62 min drive

Choose dates to view prices

About this area

Baiao

Located in Baiao, Douro Palace Hotel Resort and Spa is in a rural area and on a river. The area's natural beauty can be seen at Caldas de Aregos Marina and Caldas de Aregos Thermal Baths, while Douro Museum and Museu do Douro are cultural highlights. Travelling with kids? Consider Garden of Saint Bartholomew, or check out an event or a game at Municipal Stadium Cinfaes. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Caldas de Aregos Marina - 34 min drive
  • Caldas de Aregos Thermal Baths - 34 min drive
  • Serra de Montemuro - 47 min drive
  • San Gonçalo Bridge - 51 min drive
  • Torre de Menagem - 60 min drive

Getting around

  • Marco de Canaveses Station - 32 min drive
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 63 min drive

Restaurants

  • Solar do Douro - 10 min walk
  • Casa do Almocreve - 7 min drive
  • O Alpendre - 10 min drive
  • O Famoso - 12 min drive
  • Restaurante O Naco - 15 min drive

About this property

Douro Palace Hotel Resort and Spa

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a rooftop terrace and spa services. All 60 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Douro Palace Hotel Resort and Spa offers 60 forms of accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Baiao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Douro Palace Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free babysitting/childcare
  • Free supervised childcare/activities
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 April to 3 May:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • Rollaway bed fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A swimming cap is mandatory in all indoor swimming pools.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Douro Palace
Douro Palace Baiao
Douro Palace And Spa Baiao
Douro Palace Hotel Resort Baiao
Douro Palace Hotel Resort and Spa Hotel
Douro Palace Hotel Resort and Spa Baiao
Douro Palace Hotel Resort and Spa Hotel Baiao

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 63 out of 145 reviews
5 - Excellent 43%
Rating 4 - Good. 60 out of 145 reviews
4 - Good 41%
Rating 3 - Okay. 13 out of 145 reviews
3 - Okay 9%
Rating 2 - Poor. 7 out of 145 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 145 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

3.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hote
Was a nice hotel with a good view to the river and had a nice free breakfast
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property although the dining restaurant needs a renovation to be up to standard with the rest of the hotel. Food was excellent. Location was tricky but since we are near the Douro river it is to be expected.
Stayed 3 nights in Sep 2019

3/5 Okay

Disliked: Property conditions & facilities
Way too remote and difficultroads to travel. This place needs a major facelift. It’s old and dated and the beds were very uncomfortable. Positive: beautiful views of the river and decent staff
Stayed 2 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Beautiful views. Room door and bathroom sink didn’t work properly.
Stayed 1 night in Jun 2019

4/5 Good

Stayed 2 nights in Jun 2019