Everything was perfect except the space. A bit cramped but overall we will book this place again. 3 mins walk to the centrale train station. Near Mercato. Very good.

Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.

The hotel was located above Florence near Piazza Michaelangelo. They offer a convenient shuttle service, which makes for easy access to the city or piazza. However, you may need to go up and down stairs. The staff were very helpful and prompt. They arranged our taxi for an early departure of 4:30 am and provided us with a breakfast box! The shuttle arrived promptly upon request, the breakfast buffet was amazing and delicious! The grounds are breathtaking and offer plenty of beautiful photo opportunities and provide a quiet and relaxing atmosphere should you need a reprieve from the crowds. I highly recommend the villa!