Ayer Holidays from £1,078

Nice place. Would definitely stay there again if in the area

We were there for 5 days. It was impeccable. The location, service, ambiance everything was perfect! All small attentions that makes you feel comfortable. We took the water taxi from (and to) the airport directly to the hotel fastest way to get there. Easy to walk around and along the waterfront. Breakfast was excellent

The valet was fast and professional, the room was clean, the staff are very helpful. I would definitely stay again!

We were in Boston for the Mammoth March in Hingham and needed a base for some sight seeing in Boston for the week. We did not have a rental car but the parking garage was easily accessible and secure. We were able to get ubers very easily from the location. The Chelsea train station was only a 5 min walk away and the trains were reliable and efficient. The support staff replied to all our messages in the chat option quickly and were very helpful. The kitchen was well stocked and set up. The apartment was clean and all the linens and towels were freshly laundred. Would recommend this place without hesitation.

This was an interesting hotel and if you have any experience of the raffles brand elsewhere then I would recommend be prepared. The venue is central but overlooking an 8storey multi story car park and rather cramp rooms was not really value add. The suite on the other hand in higher floors were. A butler system which I must say working off some mediocre phone prompts just doesn’t cut it . One looses the will to live when saying I need a shaving kit and al you get back is “is there something else I can help you would”- yes you can some recognition of using ChatGPT or Claude prompts would have been better! For the higher end of hotels in boston the food in the long room was also disappointing. If you are meet and meat you’re not able to be accommodated with much inspiration. Vegetables ala zucchini is about it and although the boston favourites of clam chowder and boston cream pie remain I am not sure how well thought out the menu has been, even the word tofu should appear in this day and age! The pool was good and very much accessible and they had a number of hoists next to the pool to allow people with access issues a dip. The jacuzzi was hotter than a flombe but good for your joints I am told as your joints may melt if you are there long enough. I think my main issue is the staff still need to have a bit more understanding and training on what the raffles hospitality and service constitutes. Great place for influencers but lacks the Mature understanding of what it is.