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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationAvignon City Hall1 min walk
    Popular LocationPlace de l'Horloge1 min walk
    Popular LocationAvignon Cathedral3 min walk
    AirportAvignon (AVN-Caumont)18 min drive

Choose dates to view prices

  • Classic Room, 2 Single Beds

    3.9/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsClassic Room, 2 Single Beds
  • Classic Room, 1 Double Bed

    4.3/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room, 1 Double Bed

About this area

Avignon

Located in Avignon, Mercure Avignon Centre Palais des Papes is in the city centre and near a train station. Notable landmarks in the area include Avignon Cathedral and Palais des Papes, and travellers wishing to experience a bit of culture can try Musee du Petit Palais. WAVE ISLAND and Piratland are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.
Visit our Avignon travel guide
Popular Location

What's nearby

  • Rue de la Republique - 1 min walk
  • Avignon City Hall - 1 min walk
  • Place de l'Horloge - 1 min walk
  • Palais des Papes - 3 min walk
  • Avignon Cathedral - 3 min walk

Getting around

  • Avignon Central Station - 11 min walk
  • AirportMarseille (MRS-Marseille - Provence) - 56 min drive

Restaurants

  • Le Bistro GABIN — 1 min walk
  • Ô Papilles - 3 min walk
  • Chez Lulu - 3 min walk
  • Le Vintage - 3 min walk
  • La Cour du Louvre - 3 min walk

About this property

Mercure Avignon Centre Palais des Papes

4-star Avignon hotel in Avignon City Centre, walk to Palais des Papes
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. All 86 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Other amenities available to guests include room service, rainfall showerheads and coffee/tea makers.
Mercure Avignon Centre Palais des Papes offers 86 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with premium cable channels. Bathrooms include a rainfall showerhead and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 15 per night
  • Discounted parking nearby

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 15.90 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15.90 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Frequently asked questions

Can I cancel my reservation for free at Mercure Avignon Centre Palais des Papes and receive a full refund?
Yes, Mercure Avignon Centre Palais des Papes offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Avignon Centre Palais des Papes cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Avignon Centre Palais des Papes?
As of 30 Oct 2020, prices found for a 1-night stay for 2 adults at Mercure Avignon Centre Palais des Papes on 10 Nov 2020 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Avignon Centre Palais des Papes pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day.
How much is parking at Mercure Avignon Centre Palais des Papes?
Self-parking is available for EUR 15 per night.
What time is check-in at Mercure Avignon Centre Palais des Papes?
Check-in is from 2:00 PM to midnight.
What time is check-out at Mercure Avignon Centre Palais des Papes?
Checkout is at noon.
Where is Mercure Avignon Centre Palais des Papes located?
Located in Avignon City Centre, this hotel is steps away from Place de l'Horloge and Avignon Cathedral. Palais des Papes and Musee du Petit Palais are also within 5 minutes. Avignon Central Station is 11 minutes by foot and Villeneuve-les-Avignon Station is 20 minutes.
4.1
Very good
5 - Excellent
132
4 - Good
193
3 - Okay
51
2 - Poor
9
1 - Terrible
6

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location and services
We had stayed there Nov 17 thru 24, 2019. It is located less than 100 yds from Palais des Papes and underground garage. There are so many good restaurants in walking distance. The receptionist (don't remember her name, but she came from Bulgaria) has helped us so many things friendly and she has best knowledge on local information that most tourists would need.
Stayed 7 nights in Nov 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property provides basic accommodations. The location is great for exploring Avignon. It is right in the heart of everything. The issue we encountered is not being informed about the level of complexity getting to the hotel by car. The roads within the city walls are very confusing and you need to know EXACTLY which route to take. To add to the confusion, the main road was closed for a parade the day we arrived. Our GPS dropped is within the walls and we had to walk through the town to find the hotel. Once we finally found it, the front desk explained parking and drop off routes. It would have been much easier knowing this information in advance.
Stayed 3 nights in Oct 2019

3/5 Okay

Sad face IconDisliked: Cleanliness, property conditions & facilities
Great location, not so great experience.
The location is excellent. However the hotel is quite run down. Our non - smoking room had clearly been smoked into and all they did was spray with refresher and that made it worse. Also, I am quite certain we got a ton of bites all over on our body while staying here. Still dealing with the pain. The room lacked pillows. We got two tiny pillows. The shower design is so bad. Everytime the bathroom fills up with water spilled from the shower. The hotel needs work.
Stayed 2 nights in Sep 2019
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