Hotel Bahnhof Ausserberg

Photo gallery for Hotel Bahnhof Ausserberg

Primary image
Balcony
Balcony
TV
Desk, free WiFi

Overview of Hotel Bahnhof Ausserberg

Hotel Bahnhof Ausserberg

2.0 star property

3.9/5 Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing
Map
Bahnhofstrasse 9, Ausserberg, VS, 3938

Explore the area

  • Popular LocationAlpe Veglia and Alpe Devero Natural Park36 min drive
  • Popular LocationLeukerbad-Therme42 min drive
  • AirportSion (SIR)43 min drive
  • Popular LocationAletsch Glacier45 min drive

Choose dates to view prices

About this area

Ausserberg

Located in Ausserberg, Hotel Bahnhof Ausserberg is near a train station and in the mountains. Lötschental Valley and Lotschentaler Museum are cultural highlights, and some of the area's activities can be experienced at Raron-Eischoll Gondola and Raron-Unterbaech Gondola. Don't miss out on a visit to Brigerbad Thermal Pools. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.

What's nearby

  • Raron-Eischoll Gondola - 8 min drive
  • Raron-Unterbaech Gondola - 8 min drive
  • Alpe Veglia and Alpe Devero Natural Park - 36 min drive
  • Leukerbad-Therme - 42 min drive
  • Aletsch Glacier - 45 min drive

Getting around

  • Ausserberg Station - 3 min walk
  • Zurich Airport (ZRH) - 170 min drive

Restaurants

  • Baltschiederbach - 5 min drive
  • Restaurant Lauber - 6 min drive
  • Restaurant Bergheim - 8 min drive
  • Tizianos - 8 min drive
  • Barock - 8 min drive

About this property

Hotel Bahnhof Ausserberg

Lodge in Ausserberg with 24-hour front desk and restaurant
This smoke-free lodge features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hotel Bahnhof Ausserberg offers 27 accommodations with a hairdryer. Cable televisions are provided. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 5:00 AM–10:00 AM: CHF 15 for adults and CHF 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Playground

Family friendly

  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Hairdryer

Entertainment

  • TV channels
  • TV

More

  • Desk

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Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 4 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 7 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 15 for adults and CHF 10 for children (approximately)
  • Pet fee: CHF 7 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Lodge
Hotel Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Ausserberg
Hotel Bahnhof Ausserberg Lodge Ausserberg

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 8 out of 28 reviews
5 - Excellent 29%
Rating 4 - Good. 13 out of 28 reviews
4 - Good 46%
Rating 3 - Okay. 4 out of 28 reviews
3 - Okay 14%
Rating 2 - Poor. 3 out of 28 reviews
2 - Poor 11%
Rating 1 - Terrible. 0 out of 28 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good people, unfortunately not worth the money
Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get. The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need. In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bahnhof Ausserberg
all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021