Property on arrival had towels everywhere on the floor. The room we stayed in had not been vacuumed and although we stayed for 2 nights, they did make the bed and give us new towels, but still didn't vacuum. I wear glasses and even without my glasses on you could see the dirt on the carpet. Thats why my husband and I never left our luggage/bags on the floor and had to wear our shoes until we went to sleep. Plus side is the Hotel staff were nice, its just a shame that the deluxe room we paid for didn't feel "deluxe"