Title: SO/ Auckland Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=25790026&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SO/ Auckland Luxury hotel with 2 restaurants, 3-minute walk to University of Auckland ## Photo gallery for SO/ Auckland ![Indoor pool - SO/ Auckland (Auckland)](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/89df5072.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7cc50047-76a1-44d9-bcd5-fbcab88d4d3b-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - SO/ Auckland (Auckland)](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/22ef72b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, rooftop bar - SO/ Auckland (Auckland)](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/57ff824a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (NZD 49 per person) - SO/ Auckland (Auckland)](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/ff46e0b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Auckland Ferry Terminal and Princes Wharf, SO/ Auckland provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Indulge in a Swedish massage at So/ Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business centre. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning £148 includes taxes & fees 22 Feb - 23 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=25790026&PinnedHotelID=25790026&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=25790026&PinnedHotelID=25790026&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=25790026&PinnedHotelID=25790026&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=25790026&PinnedHotelID=25790026&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=25790026&PinnedHotelID=25790026&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=25790026&PinnedHotelID=25790026&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=25790026&PinnedHotelID=25790026&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=25790026&PinnedHotelID=25790026&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Studio King ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/9a3b9501.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio King - Sleeps 2 ### View all photos for Atelier Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/40ea66ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Atelier Suite - Sleeps 2 ### View all photos for Loft Suite, Club Signature Access, 1 King Bed ![Loft Suite, Club Signature Access, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/858e33c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Suite, Club Signature Access, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge - 409 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Studio, 1 King Bed ![Studio, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/a5b7b2e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Smart TV Premium bedding Bathrobes Separate bath and shower - 365 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Twin Room, 2 Single Beds (Collection) ![Twin Room, 2 Single Beds (Collection) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/b7d72328.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Single Beds (Collection) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Smart TV Premium bedding Bathrobes Separate bath and shower - 356 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Suite, 1 King Bed (Atelier. Club Signature Access) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/70abae0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Atelier. Club Signature Access) ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge - 473 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Collection) ![Room, 1 King Bed (Collection) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/07df1556.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Collection) 9.4 Exceptional 14 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Smart TV Premium bedding Bathrobes Separate bath and shower - 344 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for 1 King Bed (Collection Accessible) ![1 King Bed (Collection Accessible) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/e7a38aea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed (Collection Accessible) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Smart TV Premium bedding Bathrobes Separate bath and shower - 376 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Collection ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/bc0008f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Collection - Sleeps 2 ### View all photos for Collection Twin ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/47c43cf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Collection Twin - Sleeps 2 ### View all photos for Collection Accessible, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/dbe32146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Collection Accessible, 1 King Bed - Sleeps 2 ### View all photos for LOFT SUITE, Club Signature Access, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/26000000/25800000/25790100/25790026/2be78b11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### LOFT SUITE, Club Signature Access, 1 King Bed - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAuckland-Hotels-SO-Auckland.h25790026.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAuckland-Hotels-SO-Auckland.h25790026.Hotel-Information) ## About the area Located in Auckland Central Business District, a neighbourhood in Auckland, SO/ Auckland is near a train station. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Princes Wharf. Travelling with kids? Make time for Auckland Zoo, or enjoy an event or a match at Spark Arena. [Visit our Auckland travel guide](https://www.expedia.co.uk/Auckland.dx178233) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-36.84549%2C174.76859&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f3CWuSJnSWKQ33uhjEc6jZH-jcU=) Cnr. Customs East & Gore Street, Auckland, 1010 ### What's nearby - ![Building of the university of Auckland](https://images.trvl-media.com/place/6080485/67b16873-0354-47b3-a2a3-a2347ac8df0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Auckland 2 min walk \- 0.1 miles - ![Auckland CBD with Viaduct Basin in the foreground.](https://images.trvl-media.com/place/6080549/41cebbe6-ccdb-4d0a-9ff8-4b16b89e6e58.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Princes Wharf 5 min walk \- 0.3 miles - ![Auckland Ferry Terminal which includes city views and a marina](https://images.trvl-media.com/place/6227247/66bef2da-e1de-4764-9e0a-499aa4566f6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Auckland Ferry Terminal 5 min walk \- 0.3 miles - ![Sky Tower which includes a city, modern architecture and a sunset](https://images.trvl-media.com/place/6055180/2df20c5b-8114-4c5a-a015-62b6f4cdf8c7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sky Tower 9 min walk \- 0.5 miles - Spark Arena 10 min walk \- 0.5 miles ### Getting around - Auckland Britomart Station 2 min walk - The Strand Station 15 min walk - Auckland (AKL-Auckland Intl.) 30 min drive ### Restaurants - Mr Murdoch’s 2 min walk - Daily Bread — Britomart 1 min walk - King Made Noodles 金味德牛肉拉面 2 min walk - Miaan Britomart 2 min walk - Harbour Society 1 min walk ## About this property ### SO/ Auckland Luxury family-friendly hotel near University of Auckland Located close to Auckland Ferry Terminal and Princes Wharf, SO/ Auckland provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Indulge in a Swedish massage at So/ Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business centre. Additional perks include: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - An electric car charging station, babysitting (surcharge) and massage treatment rooms - 5 meeting rooms, smoke-free property and a banquet hall Room features All 130 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. More amenities include: - Highchairs, baby baths and childcare services - Recycling, LED light bulbs and eco-friendly cleaning products - Rainfall showers, separate baths/showers and hairdryers - 49-inch Smart TVs with streaming services and digital channels - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1670000/1665100/1665023/478214aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Auckland Viaduct Harbour Auckland Central Business District - Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 1,000 reviews £196 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1665023&PinnedHotelID=1665023&HadPinnedHotel=true®ionId=-1&adults=2) ![O'Sullivan Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/60000000/59950000/59946200/59946179/6311c4db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ohtel Auckland Auckland Central Business District - 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HI-SO - Javalab Café - MIXO ### Things to do - 24-hour health club - Full-service spa - Indoor pool - Sauna ### Family friendly - Baby bath - High chair - In-room babysitting - In-room refrigerator - Indoor pool - Pool gate - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 5 meeting rooms - 5,382 square feet of conference space ### Outdoors - Rooftop terrace ### Full-service spa - 4 treatment rooms - Couples treatment rooms - Deep-tissue massages - Hot stone massages - In-room massages - Prenatal massages - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 15 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2018 - Comprehensive recycling policy - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 49-inch smart TV with digital channels - Pay films - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The property charges 2.5 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 12 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for NZD 100.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately NZD 49 per person - Airport shuttle fee: NZD 195 per vehicle (one-way, maximum occupancy 2) - Valet parking fee: NZD 65 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: NZD 100.0 per night - Credit card charges are subject to a surcharge of 2.5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as SO/ Auckland Hotel SO/ Auckland Hotel SO/ Auckland Auckland SO/ Auckland Hotel Auckland ## Frequently asked questions ### Does SO/ Auckland have a pool? ### How much does it cost to stay at SO/ Auckland? ### Is SO/ Auckland pet-friendly? ### How much is parking at SO/ Auckland? ### What time is check-in at SO/ Auckland? ### What time is check-out at SO/ Auckland? ### Does SO/ Auckland provide a shuttle to the airport? ### Where is SO/ Auckland located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SO/ Auckland Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 190 8 - Good 46 6 - Okay 25 4 - Poor 7 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Liana 20 Dec 2025 Liked: Cleanliness, amenities Room was beautiful and staff where great ##### Liana Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Junior 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent stay. Clean, friendly staff, very boujee ##### Junior Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Adam 6 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really nice place in a great location! Staff was great. ##### Adam Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### David 9 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely weekend away with our adult children. Fabulous location. Rooms beautiful and really enjoyed the rooftop bar. ##### David Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Michael 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### High quality at a great price Easily the best experience we've had in a hotel. The ataff were amazing, our room was continually being cleaned and serviced, even twice a day (we came back one night to the bed remade and chocolates on the pillows). Outstanding quality of room, fascilities and extras in the bathroom. Highly recommend staying here! ##### Michael Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Emily Jasmine Beixe 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and cosy. Helpful and friendly staff. Love the stay, even if it's just for a night. ##### Emily Jasmine Beixe Stayed 1 night in Aug 2025 ### 8/10 Good #### Maria 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel downtown Auckland. Easy access to everything. Walking distance from main attractions. Great food and service ##### Maria Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Brant 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice location in CBD The hotel itself is very modern. While you may wait for your room go to the pool, sauna and hot tub or the gym downstairs. One odd thing, no house phone to call front desk anywhere on the level. Very nice room, bed was solid and location is good. Rooftop bar overlooking harbor on 16\. One pro tip, go to dinner by 8, things close early in this neighborhood. ![](https://a.travel-assets.com/ugc/hotel-reviews/4fbc9e03-e4ff-480b-8857-93d843adba02-1758271301224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55c0f93b-ac72-4951-83eb-bc4e4e903fab-1758271304414.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8ddfe9be-62af-4df9-a51d-8395f961771f-1758271309537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5fae901a-4931-453f-a9bf-7a6dccb68f78-1758271309355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brant Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Paul 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Location - Great service! ##### Paul Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tyla 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Such a beautiful property with great staff, definitely staying here again! ##### Tyla Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Maudie 6 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and awesome location. Staff were so accommodating and friendly. ##### Maudie Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Lynsey 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful location and excellent staff ##### Lynsey Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Monique 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our night here, the rooms are lovely and the free snacks and amenities are a great touch. Bed was super comfy and rooms were quiet! ##### Monique Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Will 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous hotel, staff were so friendly and helpful definitely staying again ##### Will Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Trina 1 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love this hotel. The rooms are great size and the beds are the most comfiest I’ve ever sleeped in. ##### Trina Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Sarah 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really modern, clean hotel ##### Sarah Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Rory 13 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Loved the friendly staff and the swimming pool ##### Rory Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Kristine 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location and ambiance was great. Breaksat option was a winner. ##### Kristine Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel, can't fault it. Highly recommend Excellent modern hotel with great facilities. Handy location near commercial bay restaurants/shops and the viaduct/ferry terminal. The rooms were large, comfortable, modern and clean. Rooftop bar is epic if you want a cocktail and enjoy the harbour views. Long indoor pool, jacuzzi spa, gym and even a sauna was a nice surprise. Would definitely stay here again. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### randall 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great staff! a good gym and a spa tub that was nice and hot! the daily breakfasts were very good the room was kept clean every day and an easy walk to shops and restaurants if i return to Auckland i will definitely stay here again! ##### randall Stayed 6 nights in Mar 2025 ### 2/10 Terrible #### Manuel 4 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities I booked a "Studio" based on the online photos, but the room I received looked nothing like the listing. Management claimed the discrepancy was because I was on a higher floor, yet even accounting for a different layout, the room lacked the specific amenities shown in the pictures. They eventually admitted the "Studio" category only guaranteed a high floor, not the features advertised. I ended up having to pay extra just to move into a functional, standard room. Looking at other reviews, this seems to be a recurring issue. Do not pay for higher room categories here—it is a waste of money and classic false advertising! I spent Christmas dinner here and had a pleasant experience with the service, specifically thanks to Lucas, who was excellent. The manager was also very helpful. However, the elevator situation was a nightmare; they blocked certain floors, forcing guests to go down before they could go back up to the restaurant. While the food was tasty, the menu felt limited for the price point. Additionally, the drinks service felt chaotic. I would suggest offering tiered packages (Non-alcoholic, House, and Premium) to make the process smoother for guests. . ##### Manuel Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Ed 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect City Location Beautiful central location with a perfect location for everything downtown. Amazing luxury styled Hotel with great ammenities. The hotel has gorgeous interiors, and the staff are fantastic and extremely helpful and well-mannered. Would I stay here again, definitely. ##### Ed Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Miranda 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great CBD stay Great trip with adjoining rooms. Toddler with us and friends in the other room. Very helpful & friendly staff. ##### Miranda Stayed 1 night in Dec 2024 ### 10/10 Excellent #### madelaine 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel bit quirky Fantastic hotel we booked four rooms for two couples two children and an infant and a parent. The rooms were fantastic enjoyed all the services including the pool buffet breakfast. Our only complaint was the green lights in the room are a little bit of a night. ##### madelaine Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Katy 31 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great location, close walk to everything central and harbourfront. Hotel is quirky and we really like the decor. Room was nice and big with comfy bed and free mini bar a plus. Would stay again. ##### Katy Stayed 1 night in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Al](https://www.expedia.co.uk/Al-Hotels.d6023439.Travel-Guide-Hotels) > > [The Convent Hotel](https://www.expedia.co.uk/Auckland-Hotels-The-Convent-Hotel.h57330689.Hotel-Information) > > [Upstalsboom Wyk auf Föhr](https://www.expedia.co.uk/Wyk-Auf-Foehr-Hotels-Upstalsboom-Wellness-Resort-Sudstrand.h18662595.Hotel-Information) > > [Hotels near Dover Eastern Docks Ferry Terminal](https://www.expedia.co.uk/Dover-Eastern-Docks-Ferry-Terminal-Hotels.0-l6129001-0.Travel-Guide-Filter-Hotels) > > [Hotels in Rishikesh](https://www.expedia.co.uk/Rishikesh-Hotels.d6053463.Travel-Guide-Hotels) > > [Caravan Parks Dawlish](https://www.expedia.co.uk/Dawlish-Caravan-Parks.d4623-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels in Cupar](https://www.expedia.co.uk/Cupar-Hotels.d11242.Travel-Guide-Hotels) > > [Hotels near Norwich Riverside Walk](https://www.expedia.co.uk/Norwich-Riverside-Walk-Hotels.0-l553248621555971995-0.Travel-Guide-Filter-Hotels) > > [Eden Park Motel](https://www.expedia.co.uk/Auckland-Hotels-Asure-At-Eden-Park.h4517008.Hotel-Information) > > [Hotel Albert 1er Paris Lafayette](https://www.expedia.co.uk/Paris-Hotels-Hotel-Albert-1er-Paris-Lafayette.h63911.Hotel-Information) > > [Marilena Apartments & Studios](https://www.expedia.co.uk/Corfu-Hotels-Marilena-Apartments-Studios.h5306359.Hotel-Information) > > [Gay-Friendly Hotels in Kozhikode](https://www.expedia.co.uk/Kozhikode-Hotels-Gay-Friendly-Hotel.0-0-d789-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Bookham](https://www.expedia.co.uk/Bookham-Hotels.d3000444709.Travel-Guide-Hotels) > > [On the Beach](https://www.expedia.co.uk/Auckland-Hotels-On-The-Beach.h32505841.Hotel-Information) > > [Ponsonby Manor](https://www.expedia.co.uk/Auckland-Hotels-Ponsonby-Manor-Guest-House.h9624397.Hotel-Information) > > [5 Star Hotels in Billericay](https://www.expedia.co.uk/5Star-Billericay-Hotels.s50-0-d6262621.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Birmingham (BHX) to Barakpur (CCU)](https://www.expedia.co.uk/lp/flights/bhx/ccu/birmingham-to-kolkata) ### Packages > [Ronda Holidays](https://www.expedia.co.uk/Ronda.d5145.Holidays-City-Breaks) > > [Meribel](https://www.expedia.co.uk/lp/theme-holidays/ski-holidays/8725/Meribel) ### Holiday Rentals ### General > [Visit Rock](https://www.expedia.co.uk/Rock.dx6084980) > > [Visit Covent Garden](https://www.expedia.co.uk/London-Covent-Garden.dx553248625846408347) ---