4/5 Good
Kirsten, Auckland
Travelled with partner
28 Nov 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020
Overview of Hilton Auckland
Photo gallery
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
Princes Wharf2 min walk
Auckland Ferry Terminal4 min walk
Viaduct Harbour6 min walk
Auckland (AKL-Auckland Intl.)32 min drive
Choose dates to view prices
About this area
Auckland
Located in Auckland, Hilton Auckland is in the city centre and on the waterfront. Auckland Zoo is a popular local attraction, and if an activity is on the agenda, Auckland Ferry Terminal and Viaduct Harbour are worth a visit. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and skydiving nearby. Guests love the hotel's central location.
View in a map
What's nearby
- Princes Wharf - 2 min walk
- Auckland Ferry Terminal - 4 min walk
- Viaduct Harbour - 6 min walk
- SkyCity Casino - 9 min walk
- Sky Tower - 10 min walk
Getting around
- Auckland Britomart Station - 7 min walk
- Auckland (AKL-Auckland Intl.) - 32 min drive
Restaurants
- FISH — 1 min walk
- Bellini Bar — 1 min walk
- The Foodstore - 4 min walk
- Industry Zen - 4 min walk
- Botswana Butchery - 4 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi, Wired Internet (NZD 19.95 per 24-hour period)
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: NZD 45.00 per day
- Valet parking: NZD 45 per day
- Limo/town car service
Food and drink
- Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 39 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- 24-hour room service
Things to do
- Fitness centre
- Outdoor pool
Family friendly
- Dry cleaning service
- DVD player
- Free cots/infant beds
- Corner/local shop
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- Dutch
- English
- French
- German
- Japanese
- Korean
- Spanish
Business services
- 7 meeting rooms
- Business centre
- Computer station
- Conference space (13024 square feet)
Outdoors
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible restaurant
More
- Fireplace in reception
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Climate control (heating)
- Linens
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- TV channels
- DVD player
- iPod dock
- LCD TV
- MP3 dock
- Films for purchase
Food and drink
- Coffee/tea maker
- Minibar
- Fridge
Outdoor space
- Balcony
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Slippers
Policies
Check-in
Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from November 26 2020 to December 30 2020 (dates subject to change):
- Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: NZD 39 per person (approximately)
- Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
- Self-parking fee: NZD 45.00 per day
- Valet parking fee: NZD 45 per day
- Rollaway bed fee: NZD 60.0 per night
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
HHonours points or related frequent traveler miles are not honoured on guestrooms sold via this Web site when bought in a flight and accommodation package.
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.4/5
Amenities
4.3/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with family
8 Nov 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020
5/5 Excellent
David&Martina, Auckland
Travelled with family
26 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
3/5 Okay
Donna, Auckland nz
Travelled with family
18 Oct 2020
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020
4/5 Good
Verified traveller
28 Sep 2020
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020
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