Skip to main content
Beginning of main content
Expedia-verified reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Superior Room (2 Queen Beds)
Room with view
344 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room (City Side, 1 Queen Bed)
Room with view
215 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room
Room with view
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Superior Room, Ocean View
Room with view
344 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room (City Side, 1 King Bed)
Room with view
226 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, Ocean View
Room with view
226 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room (2 Twin Beds)
Room with view
226 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Auckland hotel in Auckland Central Business District, walk to Queen Street Shopping District

Popular property highlights

Free WiFi
Restaurant
Business centre
Laundry facilities
Smoke-free property

Location

Located in Auckland Central Business District, this luxury hotel is within a 15-minute walk of Sky Tower, University of Auckland and Auckland Town Hall. Auckland Domain and Auckland War Memorial Museum are also within 2 mi (3 km). Auckland Britomart Station is only a 2-minute walk.

Hotel features

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service.

Room amenities

All 207 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Grand Mercure Auckland

8 Customs Street, Auckland, 1707

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business centre is on-site at this 4.5-star property.

A computer station is located on-site and wireless Internet access is complimentary. This luxury hotel also offers a fitness centre, a library and a terrace. On-site parking is available (surcharge).

Grand Mercure Auckland is a smoke-free property.

  • Library
  • Bar/lounge
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Business centre
  • Porter
  • Meeting rooms
  • Restaurant
  • Free WiFi
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Offsite parking discounted rates available
  • Breakfast available (surcharge)
  • Concierge services
  • Conference centre
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 207
  • Number of floors - 13
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Indonesian
  • Italian
  • Spanish
  • Japanese
  • Chinese
  • Russian
  • Hindi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Room Amenities

Grand Mercure Auckland offers 207 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2017.

  • Air conditioning
  • Fridge
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Towels provided
  • Linens provided
  • Private bathroom
  • LCD TV
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cots/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Free WiFi
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Slippers
  • Shower only
  • Electric kettle

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and at the weekend between 6 AM and 11 AM.

Grand Mercure Auckland has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Assistive listening devices available

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Debit cards not accepted

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self-parking fee: NZD 30 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Auckland Mercure
  • Mercure Hotel Auckland
  • Accor Hotel Auckland
  • Mercure Auckland Hotel
  • Mercure Auckland Hotel Auckland Central
  • Mercure Auckland New Zealand
  • Grand Mercure Auckland Hotel
  • Grand Mercure Auckland Hotel
  • Grand Mercure Auckland Auckland
  • Grand Mercure Auckland Hotel Auckland

We should mention

Parking height restrictions apply.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Sorry, we seem to have had an issue loading our review content. Try again?