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Los Arcos Hotel & Spa

2.0 star property

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Los Arcos Hotel & Spa provides dry cleaning/laundry services and more. Treat yourself to spa services, such as a massage, aromatherapy or hydrotherapy. Guests can connect to free WiFi in public areas.

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Laundry room
  • Housekeeping
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 2:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets stay for free
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Los Arcos Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 1 total).

What time is check-in at Los Arcos Hotel & Spa?

Check-in start time: 1:00 PM; check-in end time: 2:00 PM.

What time is check-out at Los Arcos Hotel & Spa?

Checkout is at noon.

Where is Los Arcos Hotel & Spa located?

Situated in the mountains, this hotel is within 12 miles (20 km) of Barranca de Metztilan Biosphere Reserve, Basaltic Prisms of Santa María Regla Park and Prismas Basalticos Waterfall. Las Truchas Forest and Duendes Museum are also within 12 miles (20 km).

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Reviews

Reviews

2.0

2.0

Staff & service
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Norma

Disliked: Staff & service
Pésimo no cuenta con los servicios que supuestamente ofrecen
Stayed 1 night in Feb 2025