Ratings based on 1,866 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from k

Sehr gutes Hotel. Schöne Zimmer.

Posted 25-Aug-2015
Gute Möglichkeite zum Essen in der Nähe und in 10 min zu Fuß zu erreichen. Nettes Personal. Optimal mit Mietwagen da Atlanta, lake lanier, Stone Mountain und andere schöne Orte in einem Umkreis von 30 Meilen sind. Ich kann es nur empfehlen!
5 out of 5
Recommended
for Business Travellers
by A verified traveller from indianapolis, in

Hotel In Norcross

Posted 24-Aug-2015
Pros: Nice location, tucked away off the main drag.
Location: I was here for just enough time to sleep, go to work, and leave town so i do not really have much knowledge on activities
The gentleman at the front desk is always very friendly and makes me feel very welcome. This is my second stay here in the last couple weeks, and i plan to continue staying here whenever business brings me to norcross.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Indianapolis, IN

Hotel for Business Travel

Posted 20-Aug-2015
Pros: The gentleman at the front desk was very welcoming and understanding of my 1 am arrival.
Cons: No complaints really, but if I wanted to be picky I could tell the carpet was very outdated and had some stains.
Location: Norcross has a nice shopping area, but being in town for business, I don't spend time doing many activities.
Very nice location. Tucked away off of the main drag in a quiet corner with lots of parking lot.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Aug-2015
relatively spacy. no special bad points. no special good points. but reasonable price for just staying. i enjoyed the stay.
Comment from Hotel Management
12-Aug-2015 by Helen, Hotel Management
Thank you, we do know we're more of a no frills type of property so we're glad our property met your needs!
5 out of 5
Recommended
for Everyone
by A verified traveller from Carter

EXCELLENT.!!!

Posted 10-Aug-2015
This hotel has the BEST employees you could ask for. Their customer service is completely on point.! Every single one of them. We stayed for 2 nights. Always greated with a smile. Answered any question we had. Everyone made sure we were comfortable and enjoyed our stay. Have not had that good quality service in a long time. 5 starts from me.! 👍
Comment from Hotel Management
12-Aug-2015 by Helen, Hotel Management
Thank you so much, we do try hard to keep up our service - our staff members do sincerely enjoy getting to know our guests when time permits. Please come visit us again!
Comment from Hotel Management
12-Aug-2015 by Helen, Hotel Management
Thank you so much, we do try hard to keep up our service - our staff members do sincerely enjoy getting to know our guests when time permits. Please come visit us again!
4 out of 5
Recommended
for Everyone
by A verified traveller from T

Good for a quick trip!!

Posted 06-Aug-2015
Stayed only one night but room was clean, nothing fancy but clean. Bed was kinda hard and pillows coulda been better but all in all was a satisfactory stay!
Comment from Hotel Management
12-Aug-2015 by Helen , Hotel Management
Thank you, yes we aren't very fancy. We know some guests just need a clean and quiet place to sleep at night while traveling and we try to meet that need. For any future guests if they find their pillows uncomfortable, please do not hesitate to let us know, we'll be more than happy to switch them out for you. Thank you so much for taking the time to leave feedback - these comments help us do better in the right direction!
4 out of 5
Recommended
for Everyone
by A verified traveller from Warner Robins, GA

Good area, close to Atlanta, good price

Posted 05-Aug-2015
Pros: Close to Atlanta, in a decent area. Good price.
Cons: Rooms do need to be updated a little, but aren't run-down.
Location: Lots of Atlanta attractions within a short driving distance. Norcross seems to be a relatively safe area in whch to stay.
We had no problems with check-in or -out. Area not as congested as Atlanta, but is convenient. The hotel is nothing fancy, but a good deal for the price. We have stayed there before and will stay again.
Comment from Hotel Management
12-Aug-2015 by Helen , Hotel Management
Thank you, yes we certainly are an older property - not fancy, no frills. We're right outside of the Atlanta Perimeter but close enough to get to downtown without being in the middle of the traffic congestion there. (20-30 minutes away without traffic) Thank you for always coming back, we look forward to your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Aug-2015
Poor customer service from daytime staff in the morning of my stay.
Comment from Hotel Management
12-Aug-2015 by Helen , Hotel Management
We apologize that you received poor service, our employee members do see these reviews and we'll be bringing this to their attention. Thank you for choosing to stay with us and for taking the time to let us know!
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel with wonderful staff

Posted 28-Jul-2015
Pros: The room smelled great and was clean. The location was perfect. The staff was phenomenal. Very accommodating.
Cons: Breakfast was not worth it and disappointing.
Location: Lots of restaurants and food choices, shopping places and gas stations. A bit far north of the airport if you're traveling south.
Staff was amazing and went out of their way to accommodate me. Pool was convenient as was shopping and dining. Breakfast left something to be desired, however. The room smelled incredible and it was very clean.
Comment from Hotel Management
31-Jul-2015 by Helen , Hotel Management
Thank you, we're glad you had a good stay. We know our morning items aren't quite much so we try not to advertise to have breakfast. Mornings we have some individually wrapped pastries and coffee, occasionally bananas and oatmeal. We know it's not much :( Our county regulations only allow us to put out individually wrapped items which becomes very costly at our price point. For future guests, there is a Waffle house and Starbucks just down the street from us any many of our guests will go there. Coffee in our Lobby 24 Hrs though! Thank you so much for taking the time to leave feedback!
4 out of 5
Recommended
for Everyone
by A verified traveller from savannah GA

Posted 27-Jul-2015
Staff was very friendly. Room was nice for the price. Will stay here again!
Comment from Hotel Management
12-Aug-2015 by Helen , Hotel Management
Thank you!