Search Hotels Near Atitlan Nature Reserve, Santa Catarina Ixtahuacán

"Stunning views, but fundamental service failures and absent management. While Sababa Resort looks beautiful in photos, my actual experience was far from a 'resort' stay. We were left without water from 12:45 pm until 11:30 pm. Not being able to use basic bathroom services for nearly 11 hours is unacceptable at this price point. To make matters worse, management was completely MIA. After sending a WhatsApp message and being told it would take 2–3 hours, they stopped responding entirely. On top of the water issues, many rooms lacked light and the Wi-Fi was unreliable. Speaking with other guests, it seems these 'technical issues' are a daily occurrence here. While the ground staff are lovely people, the lack of leadership and accountability from management is a dealbreaker. You can find the same views and better amenities nearby for a fraction of the cost. Save your money and stay elsewhere."

"Awesome view. The food is great and fresh. The staff is kind, servicial and excellent. Is the place to stay. "

"The location is easy to find and there’s plenty to do nearby. If you’re renting a car, be aware that you can’t drive directly to the hotel due to the very narrow streets. I found a parking lot about a 5-minute walk away, which was still quite convenient. The pool wasn’t very inviting, so we didn’t end up using it. On a positive note, the front desk staff member was very friendly, knowledgeable, and spoke English, which was extremely helpful."

"Hotel restaurant exceeded expectations and the massage at the spa was fantastic. However, we had an ant problem at one point in our bathroom and the front desk isn't 24 hour. Front desk could have been more helpful with giving recommendations and information (for example, one of their restaurant recs was closed on Sundays and they didn't tell us that). The noise from the bar next door was extremely loud until 10pm each day. Pool and hot tub were nice. It was great to have someone come meet us at the dock and get our luggage upon arrival to San Marcos."

"Beautiful view, convenient location, safe property. But not luxury, overpriced. "

"The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work when we first arrived. Otherwise it was in a very central location in town and is a beautiful tropical oasis."

"The view and stay were great overall. Staff was very accommodating"

"Hands down one of the most beautiful hotels I have every stayed at. The grounds are exceptionally well kept, the staff are super helpful and friendly, and the views are one of a kind. The steps to climb are steep but there are many staff available to help you carry your luggage. The room was small but it didn't matter because we much preferred to spend our time exploring the property. The dinner was delicious and we also loved swimming in the lake. I cannot preface enough that this hotel is a MUST stay when visiting Lake Atitlan, even if just for one night. "

"This place truly makes Atitlán and Guatemala unforgettable! The stunning view of the lake, the cozy atmosphere, the open sky bath and shower, and the incredibly friendly staff create a truly special experience. Santiago, our welcoming host, was the most humble and respectful person we encountered. After our hike up Acatenango, the massage lady gave my wife and me a relaxing massage to help us recover. When it started raining, Daniel took care of delivering our dinner. The next morning, the coordination for the sunrise hike at Mayan Face was impeccable. The only thing to note is that you’ll need to walk through a path with dozens of steps up and down to reach the cabin. Also, the provider for the hike to Mayan Face was a bit disorganized. Despite this minor inconvenience, I highly recommend this stay. I can’t wait to return! "