Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Ohio University Inn & Conference Center

3.5 out of 5
Ohio University Inn & Conference Center
331 Richland Ave, Athens, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1003 reviews" "
Rating 8 - Good. 227 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in May 2024
Response from Reservations Team on 8 May 2024
Thank you for your feedback!

10/10 Excellent

Stephen

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Bar
Stayed 1 night in Apr 2024
Response from Reservations Team on 6 May 2024
Thank you for your feedback!

10/10 Excellent

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room very quiet and restful. Free breakfast would have been nice and the coffee was horrible
Stayed 1 night in Apr 2024
Response from Reservations team on 1 May 2024
We sincerely appreciate your valuable feedback, as it plays a crucial role in our continuous effort to assess the performance of our staff and the quality of our services. Your input will be promptly shared with our property's management team, as we are committed to making necessary improvements for the future. Thank you for helping us enhance our service.

6/10 Okay

Lenaya

Travelled with family
It’s under renovation. Hoping it gets a lot better soon!
Stayed 2 nights in Apr 2024
Response from Reservations Team on 30 Apr 2024
Thank you for your feedback. Renovations are almost complete and we can't wait for you to see the finished product!

10/10 Excellent

Nasreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Team on 29 Apr 2024
Thank you for your feedback!

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star stay
Stayed 1 night in Apr 2024
Response from Reservations Team on 23 Apr 2024
Thank you for your glowing review! We're delighted to hear you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Team on 9 May 2024
Thank you for the feedback!

8/10 Good

Heather

Liked: Staff & service
Disliked: Cleanliness
Everything was ok. Appeared clean on the surface but if you looked closely, our room wasn’t very clean. Crumbs and trash around the edges, hairs in the bathroom, just clean enough to not complain. The worst was when I ordered a cold brew coffee at the little “Starbucks” area by the bar and my normal $5 drink was $8!!! Insane. And before handing it to me, she kindly cleaned my drink lid with a gross, wet, dirty rag. Yuck. I ended up not even drinking it because who knows what else was cleaned with that rag.
Stayed 1 night in Apr 2024
Response from Reservations Team on 21 Apr 2024
We sincerely appreciate your valuable feedback, as it plays a crucial role in our continuous effort to assess the performance of our staff and the quality of our services. We regret that we fell short of meeting your expectations on this occasion. Your input will be promptly shared with our property's management team, as we are committed to making necessary improvements for the future. Thank you for helping us enhance our service.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for my visit to the OU campus for an event. Smooth, easy check-in. Friendly staff & nice dining option on site.
Stayed 1 night in Apr 2024
Response from Reservations Team on 12 Apr 2024
Thank you for your feedback and kind words. Glad to hear you enjoyed your visit!

6/10 Okay

Jeanine

Travelled with family
It’s an awkward setup. Trying to get from your room to the restaurant is a challenge.
Stayed 1 night in Mar 2024
Response from Reservations team on 7 Apr 2024
Thank you for taking the time to provide your feedback.

8/10 Good

Michael, new orleans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Apr 2024
Response from Reservations Team on 4 Apr 2024
Thank you for your feedback!

8/10 Good

Michelle

Stayed 1 night in Apr 2024
Response from Reservations Team on 22 Apr 2024
Thank you for your feedback!

10/10 Excellent

Scott

Stayed 1 night in Mar 2024
Response from Reservations Team on 21 Apr 2024
Thank you for your feedback!

10/10 Excellent

todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to campus. Doing renovation which is welcomed. Nice to see the improvements
Stayed 1 night in Mar 2024
Response from Reservations team on 1 Apr 2024
Thank you for your feedback!

8/10 Good

Rosemary

Rooms not soundproof at all
Stayed 1 night in Mar 2024
Response from Reservations Team on 29 Mar 2024
Thank you for providing us your feedback.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Love OU inn
Stayed 1 night in Mar 2024
Response from Reservations Team on 29 Mar 2024
Thank you for your feedback!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations Team on 30 Mar 2024
Thank you for your feedback!

10/10 Excellent

Linda

Stayed 1 night in Mar 2024
Response from OU Inn & Conference Center on 19 Apr 2024
We're glad to hear you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with no complaints!
Stayed 1 night in Jan 2024
Response from OU Inn & Conference Center on 25 Mar 2024
Glad to hear you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the college.
Stayed 1 night in Mar 2024
Response from Reservations Team on 28 Mar 2024
Thank you for your feedback!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both times I’ve stayed there, the staff are friendly and helpful!
Stayed 1 night in Mar 2024
Response from Reservations Team on 25 Mar 2024
Thank you for your feedback!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, as always
Stayed 1 night in Mar 2024
Response from Reservations team on 21 Mar 2024
Thank you for your feedback!

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the renovations
Stayed 1 night in Mar 2024
Response from Reservations Team on 9 Mar 2024
Thank you for the feedback!

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024
Response from Reservations Team on 9 Mar 2024
Thank you for the feedback!

10/10 Excellent

Bonnie

Everything convenient
Stayed 1 night in Mar 2024
Response from Reservations Team on 9 Mar 2024
Thank you for the feedback!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were placed in a room that had, according to the check in clerk, that was just remodeled. The bathroom sink would not drain. A maintenance man came but could not fix it and the hotel had us moved to another room which according to the manager, was just renovated and we wentre the first occupants. The bathroom sink drain was not installed properly and the bathroom sink flooded due to this. We were again given another room which was an upgrade to a suite for our second night stay. All in all it was two moves one on Friday and another on Saturday.
Stayed 2 nights in Mar 2024
Response from Ty on 8 Mar 2024
Hello John,We're sincerely sorry for the nature of your stay. We appreciate your honesty as it helps us improve and find faults that came up during renovations! We will be sure to address and fix these issues! If you choose to stay with us again, please feel free to speak to one of our management. We would be delighted to personally assist you!

10/10 Excellent

james

Stayed 1 night in Mar 2024
Response from Reservations Team on 25 Mar 2024
Thank you for your feedback!

10/10 Excellent

Michael

Stayed 2 nights in Feb 2024
Response from Reservations Team on 20 Mar 2024
Thank you for your feedback!

8/10 Good

Heidi

Stayed 1 night in Feb 2024
Response from Reservations Team on 20 Mar 2024
Thank you for your feedback!

4/10 Poor

FANFAN

Travelled with family
Disliked: Amenities
The internet was down when I checked in at 4pm. It was still down by 8pm. My kids have homework due that night. Not happy with this situation.
Stayed 1 night in Feb 2024
Response from Ty on 27 Feb 2024
Hello,We are sincerely sorry for any inconvenience caused by the outage of our wifi company. The issue has since been resolved, but we do hope that you will choose to stay with us again in the future!

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable accommodations
Stayed 1 night in Feb 2024
Response from OU Inn & Conference Center on 23 Feb 2024
We're glad to hear you enjoyed your stay. Hope to see you again soon!

4/10 Poor

Renita

Travelled with family
Liked: Staff & service
Disliked: Amenities
Mattress on the sofa sleeper had old urine and blood marks and was falling apart. Fridge was old in the room.
Stayed 1 night in Feb 2024
Response from Ty on 27 Feb 2024
Hello Renita,We sincerely apologize for the experience you had with us. We strive to provide our guests with the best experience possible, and this time we have failed you. We appreciate your honesty so that we may improve in areas that require improvement. We do hope to see you again, so that we may make this right!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations Team on 17 Feb 2024
Thank you for your feedback!

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. Would have liked a continental breakfast.
Stayed 2 nights in Feb 2024
Response from Reservations Team on 16 Feb 2024
Thank you for your feedback!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love OU Inn
Stayed 2 nights in Feb 2024
Response from Reservations Team on 14 Feb 2024
Thank you for your feedback, glad you enjoyed your visit!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is easily accessible. Room and hotel was super clean!
Stayed 2 nights in Feb 2024
Response from Reservations Team on 14 Feb 2024
Thank you for your feedback, glad you enjoyed your visit!

8/10 Good

Steven

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was recently renovated but cleanliness was poor. There was opened, half eaten food in the fridge and a previous guest’s shoes left in the room. Otherwise staff was pleasant and the hotel was convenient.
Stayed 2 nights in Feb 2024
Response from Ty on 27 Feb 2024
Hello Steven,We sincerely apologize for the experience you had with us. We strive to provide our guests with the best experience possible, and this time we have failed you. We appreciate your honesty so that we may improve in areas that require improvement. We do hope to see you again, so that we may make this right!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservations Team on 14 Feb 2024
Thank you for your feedback, glad you enjoyed your visit!

4/10 Poor

Annamaria

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would rather share images. The room smelled horrible every time the air ran. The vent was disgusting. If you looked at the room from the door, it was clean. When you started moving around the room it you could easily find overlooked areas. Fingerprints on the vinyl desk chair. Spots in the bathroom by the light switch, mirror and vanity leg. Outside steps rusty and in need of repair.
Stayed 1 night in Feb 2024
Response from Ty on 27 Feb 2024
Hello Annamaria,We sincerely apologize for the experience you had with us. We strive to provide our guests with the best experience possible, and this time we have failed you. We appreciate your honesty so that we may improve in areas that require improvement. We do hope to see you again, so that we may make this right!

2/10 Terrible

Jeffrey

Disliked: Staff & service, property conditions & facilities
Poorly run establishment with dirty rooms & horribly rude staff.
Stayed 1 night in Feb 2024
Response from Ty on 27 Feb 2024
Hello Jeffrey,We sincerely apologize for the poor experience you had with us. We strive to provide our guests with the best experience possible, and this time, we have failed you. If you do choose to stay with us again, please reach out to a member of our management so that we may make this right! Sincerely,OU Inn Management

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024
Response from Reservations Team on 20 Mar 2024
Thank you for your feedback!

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Was told we were given a remodeled room in building C. What they should have said was that it is in the process of being remodeled- literally during our stay. When we walked in, the light-switch didn’t turn on any lights. We had to plug in the microwave to use it and learned that the main light switch at the door was turning the power on/off to the microwave which randomly beeped until we unplugged it. The bedding was stiff and scratchy. It felt very cheap. Hotel bedding should be soft and comfortable. The bathroom had no bar soap, no toiletries for the sink or shower, we had to call for some. There was also loud construction (saw or drill) early Sunday morning going on down the other hallway. The entrance was in the back of the building with dumpsters overflowing. $300, what a huge disappointment.
Response from Ty on 6 Feb 2024
Hello Michael,We're sincerely sorry you had such a bad experience with us during your stay. We apologize for the inconveniences you had regarding the newly renovated rooms. We strive to be the very best and give our guests the best service in Athens. We will do better to fix these mistakes. We do hope to see you all again!Sincerely,OU Inn Management

6/10 Okay

Stacie

Liked: Cleanliness, staff & service
meh
I had to move furniture to plug the TV in, and no coffee for the coffee maker. They are under major renovations, which I didn’t know when making my reservation, and at 1130pm I had to call the desk to tell them the works music was so loud the floor below. Not worth the $$$, at this time.
Stayed 1 night in Feb 2024
Response from Ty on 6 Feb 2024
Hello Stacey,We're sincerely sorry you had such a bad experience with us during your stay. We apologize for the inconveniences you had regarding the newly renovated rooms. We strive to be the very best and give our guests the best service in Athens. We will do better to fix these mistakes. We do hope to see you all again!Sincerely,OU Inn Management

10/10 Excellent

Laura

Stayed 1 night in Jan 2024
Response from OU Inn & Conference Center on 2 Feb 2024
Hi Laura! We're glad you enjoyed your stay, and we look forward to seeing you again.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband & I came to town for a College Club Basketball team and stayed at your place..We LOVED IT!
Stayed 2 nights in Jan 2024
Response from Ty on 26 Jan 2024
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ty on 26 Jan 2024
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for two while we were moving our son into Ohio University. The hotel was perfect. We felt like we fit right in with other guests and staff members, almost like home. There were always people in the lobby sitting area chatting and laughing. We had an amazing dinner at the pub, and breakfast at the restaurant, both which delivered on great service. The hotel is definitely old, but clean and charming. Our room was comfortable, and we slept well. I would recommend having king size pillows instead of standard size ones for the king size bed we slept in. They weren’t quite big enough. We will definitely stay here again while visiting our son.
Stayed 2 nights in Jan 2024
Response from Ty on 26 Jan 2024
Hello,Thank you for taking the time to give us such a wonderful review and giving us such helpful insight to improve! We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 Excellent

Antonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for folks in love with Athens. Rooms are OU inspired and lovely.
Stayed 1 night in Jan 2024
Response from Ty on 26 Jan 2024
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

6/10 Okay

Whitney

Travelled with family
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Ty on 26 Jan 2024
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!

10/10 Excellent

Gretchen

Stayed 1 night in Jan 2024
Response from Ty on 26 Jan 2024
Hello,Thank you for taking the time to give us such a wonderful review. We strive to give our guests the best experience imaginable. We would be delighted for you to come stay with us again!