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Reviews of Americas Best Value Inn Athens, TN

2 out of 5
Americas Best Value Inn Athens, TN
2808 Decatur Pike, Athens, TN

Reviews

5.8
Rating 10 - Excellent. 4 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 5 out of 41 reviews" "
Rating 2 - Terrible. 11 out of 41 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

James

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Quiet, clean, and convenient to store and restaurants.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stop and sleep on our drive back home from Florida.The doors were locked and there was no way to check in for at least 30 minutes. There was just a sign that said "be back soon." Check in itself took 20 minutes and we were even double charged. The bed had large stains on the sheets, there was pop stains on the wall and door, a bug in the stained tub crawling around, and the floors were sticky. The beds were damp and everything smelled like smoke, even though we had nonsmoking rooms. It was 0130 in the morning and there were many people awake with their doors open, music playing, and lots of people hanging out in the parking lot. We felt uncomfortable and gross. We ended up leaving after less than an hour and driving our remaining 12 hours straight home.
Stayed 1 night in Jun 2019
Response from Guest Relations on 21 Jun 2019
We regret that you were unable to stay with us as a result of our accommodations not meeting your expectations. Please accept our apologies for the unexpected noise level along with the other concerns with the comfort of our accommodations. While we make every effort to communicate quiet hours, we'll work even harder to ensure guests are courteous of each other. Our team is investigating your room to ensure the issues raised are addressed for the benefit of future guests. Thank you for sharing your feedback, and we wish you safe travels ahead.

8/10 Good

Beverly, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Room was clean and family friendly. Stayed with my three year old daughter. Room was quiet and comfy.
Stayed 1 night in Jul 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
NEVER stay at Americas Best Value Inn !
Arrived at 11:30 pm to check in. Lobby door was locked with a sign that said someone would be right back. 30 minutes later as I was leaving to find another hotel a staff member arrived stating she was just starting her shift. No apology was offered as I stated a 30 minute wait outside in the cold was unacceptable. NEVER stay at Americas Best Value Inn !

6/10 Okay

TAMMY

Liked: Cleanliness, staff & service, room comfort
Athens, TN

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort
Review of business stay
It was very quiet. The rooms are older but they were clean. I didn't like that the WiFi was not password secured. I would stay again
Stayed 4 nights in Feb 2018

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
It was awful.. No Towels. Dirty sheets. Bad service had to wait 20 min for someone to check me in.
Stayed 1 night in Jan 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Mr.Brown, Athens, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the interstate
Receptionist was very thoughtful! When I checked in my room was upstairs and being I recently had knee surgery and I have very bad back pain. The receptionist noticed I was in severe pain when I walked in, so I checked in and asked if my room was downstairs she said no but I can see your in pain so you have a seat and I’ll find you a room downstairs. Not only did she give me a room downstairs but when I went to shower there’s a whirlpool tub in the bathroom so you know I had to take a bath! So thank you Miss Receptionist! Oh and for the same rate I book my stay!
Stayed 1 night in Dec 2017

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Shanda, Athens Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly
great

4/10 Poor

PATRICIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not sure we would stay there again but wanted to try America's Best Value Inn because we are staying at one on a return trip from a re-positioning Cruise in New Jersey in Sept.. 2017 and thought we should try it out.For the price in Athens, the room didn't compare to some of the places we have stayed on our way to Florida. The heating was very quiet, the room very clean, the bed comfortable, great hot water, the vanity sink cracked. There were many good aspects to the very basic room. No tissue though and the little tiny bugs on the tile floor by the vanity, and up in the corner ceiling in the shower and over the vanity were somewhat annoying.

4/10 Poor

Jaimie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay here if you have NO expectations
The room is fine for the price, but not worth it. The advertised "free breakfast" was coffee and prepackaged oatmeal cream pies in the lobby. We found a few bugs on the bathroom and on the wall. When the maid came by at 9 am to service the room, we were just getting up so she said she would come by later. She didn't, and marked up down as "requested no service". We later had to go to the office to request clean towns, in which we were told "we don't have any".

2/10 Terrible

Lisa, Tampa, FL

Disliked: Room comfort
A place to lay your head...that's about it
The room was clean but it smelled like smoke although they asked if I wanted a non-smoking room which I did. Shower did not work properly and there was 1 bath towel for 2 people. Bedspread had a hole in it and picture above the bed had cracked glass. The breakfast was a joke. Little Debbie sticky buns and oatmeal pies. Had coffee which was not good and no orange juice. Staff was friendly but was told I overpaid for the room. I personally will not stay there again.

10/10 Excellent

Hazel, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Housekeeping was excellent. Very friendly, clean. Can't beat it for the price. I was there 9 days. Will definitely use it again when I'm in the area.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
This was the worst place I have ever seen. The door couldn't be opened from the outside without having the manager hook up their special box each time. The TV would not come on. The sink had a constant drip and the sink was all stained rusty. The room was small and not usable. You may not like this review, but it is correct. I would never stay there!!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel on it's last leg.
At check in, door key wasn't working would have to wait til next day for it to be fixed. TV didn't work. Sink had large rust spot and water constantly dripping. Roon was small. Staff didn't get message we were checking in a day early. Staff not very competent. We booked this with Expedia... won't use them again.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It's okay
It was clean and served its purpose.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buisness trip
Hotel had recently undergone renovation; 2014, rooms were adequate, resonably clean, service was excellent, and location was convient to interstate. Not a lot of options as far as GOOD nearby restaurants.

8/10 Good

Ron, Gallatin

Liked: Cleanliness, staff & service
Reunion
Very quiet and convenient. The continental breakfast was lacking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Oldharry, Lexington, KY

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Easy off I-75
Hotel was comfortable and had a friendly staff. Ice machine didn't work, room sink was cracked and stained and needed replaced. Continental breakfast was very poor...consisting of 3 inch honey buns and coffee...OJ in a gallon jug one morning but not the next four....sorry if you don't drink coffee. Owner didn't seem to take much pride in overall appeal or attention to detail. There are other hotels nearby and would suggest checking their rates on Hotels.com.

6/10 Okay

Julia, Winter Haven

Weekend trip
This was my second stay with this hotel. I rebooked because of price and convience. This second stay was actually better than the first. The room was set up differently with a king bed and the bathroom was nicer. The first visit I was given a room that was clearly a smoking room and it was horrible but this time the room smelled clean. The bed was a bit hard but other than that, it was a nice room and I was very happy with the overall experience.

6/10 Okay

Joy, Dallas, GA

It was fine
everything was adequate except the "continental" breakfast. there was coffee and 2 kinds of little Debbie items. also, no ice machine, no pool. all we did was sleep there so it was fine. I don't think would want to stay there for a week on vacation.

8/10 Good

mike

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

2/10 Terrible

Dissatisfied, Cleveland, OH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The room was not clean it was filthy. It was non-smoking and when we pulled back the bedspreads there we're burn holes all over. Burn marks all over room. Dead bugs. We were in a hurry to find a room due to bad weather cost only $50 would not of paid $20. My question is how do these motels pass any type of inspection and are allowed to stay in business. Shame on Hotels.com for even listing these types of motels. Hopefully our review will help another family not to make this mistake.

8/10 Good

Johnson, Fulton,MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, just heard road traffic all night.

4/10 Poor

J Jensen, Athens, TN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value overall but hotel needs some updates
Overall the visit was satisfactory with low standards in mind. My room was suppose to be a non smoking and it smelled like horrible smoke. The bathroom area was run down and needed some major updates. You get what you pay for.

2/10 Terrible

jdpeel

Liked: Staff & service
Disliked: Cleanliness, room comfort
to a wedding
un happy camper motel not that great need cleaning and repairs

6/10 Okay

Rosemaid

Liked: Staff & service
A Great Value
Friendly staff, has a refrigerator and microwave, clean and inexpensive for an overnight stay while traveling. Breakfast was coffee and cookie.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort
Clean and Friendly
Clean motel with freindly staff that went out of their way to help us with a trailer we needed to plug in. If I go back to athens I'll stay there again.

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
the good ,bad and ugly
we stayed at this hotel just to rest on our way back from florida. It was just a place to stay just for the night thank goodness. The first room they gave us the air didn't work. They put us in 2nd room a little better!!! the pool was completly drained. THe ice machine didn't look like it was hooked up for year!!!!comp breakfast consisted of coffee and small tiny tiny roll.Room was pretty dirty also... If your looking for just a cheap place to sleep this is it, other then that wouldn't recomend!!!!

4/10 Poor

John, Ocala Fl.

Disliked: Staff & service, property conditions & facilities
out of milk
no milk for breakfast- no ice machine-busted

6/10 Okay

Anonymous

Liked: Staff & service, room comfort
Frequent Traveler
I visit Athens about every other month for rest and relaxation. I catch up on tv shows, surf the internet, and basically do nothing for a couple days. My stay would have been a little more enjoyable this time if I had not had so much internet trouble, but when I called the front desk, the gentleman on duty offered to reset the router and I had no more problems. I think the rooms could be updated with new curtains, and a working night light in the bathroom, but for the price it's not a bad place to stay, especially for several days, when you're on a tight budget.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
worst place to stay
My husband travel alot with his job so we have stayed at alot of hotels. This one was by far the worst ever. It was not clean properly ( someone prior to us stay and spilled a drink on the window sill brown spill was still there and so was the blue straw) I have always taken my own cleaners and linen when we travel and if you ever visit this motel you had better also. In my husband co-workers rooms they found lipstick on the linen loose hair all over the room and the towels and linen on the beds had brown stains . We only stay one night and moved to another hotel the next day.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort
The Good, The Bad and the Really Heavy
Came to town for a little R&R, and to see the leaves changing color. This motel was right off the interstate (I-75), so it was easy to find, and close to shopping areas, a beautiful park (Athens Regional Park) and not too far from beautiful downtown Athens, TN. The down side of my stay was 1. the motel should invest in the curved style shower curtain rods so you don't feel claustrophobic when you're taking a shower and to fit the curtain better (it hung too low on the inside of the shower.) The shower itself was wonderful...great water pressure and always had hot water. 2. The motel staff was very helpful, when the guest above me was too noisy (tv too loud) but I think they should consider the size of a person when picking out a room... this gentleman was a good 300lbs and didn't step lightly. Put him on a first floor!