Indoor pool

Reviews of Sofitel Athens Airport

5 out of 5
Sofitel Athens Airport
Athens International Airport, Spata-Artemida, Attiki

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1695 out of 2234 reviews" "
Rating 8 - Good. 341 out of 2234 reviews" "
Rating 6 - Okay. 109 out of 2234 reviews" "
Rating 4 - Poor. 57 out of 2234 reviews" "
Rating 2 - Terrible. 32 out of 2234 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you Fat for your review.We take pride in offering our guests high standards of service and are delighted to hear that you enjoyed your overall stay with us.My team and I look forward to many opportunities of welcoming you again to Sofitel Athens Airport.Best regards,George Stavrou

10/10 Excellent

Trudihope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you Amy for rating your experience. Guest satisfaction is our daily mission and your satisfaction is the best source of motivation for our team. We do hope to have more opportunities in the future to welcome you back.Best regards,George Stavrou

4/10 Poor

christine

Business traveller
Liked: Cleanliness
The AC in the room did not work well and the room did not cool off. When I pointed this out at check out, instead of an apology, I got a "you should have called us". Since in the past same problem with rooms that side of the building, i did not and pointed this out. To no avail.
Stayed 1 night in Apr 2024
Response from Hotel Management on 1 May 2024
Thank you christine for taking the time to write about your visit. We are sorry to hear that the temperature in your room impacted the comfort of your stay. Rest assured that your complaint on the matter has been brought to the attention of our Technical Department for further investigation. We thank you once again for your feedback and hope to welcome you back to our hotel in the future for a brand new experience in our premises.Best regards,George Stavrou

10/10 Excellent

Carena

A beautiful place with updated rooms, comfortable and quiet spaces to rest and a delicious morning breakfast. Such a close and convenient walk straight into the airport for my AM international flight.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you Carena for writing about your visit. My team and I are thrilled to hear that you had an enjoyable stay in our premises from the comfort of your renovated room to your breakfast and the convenience of the location. We do look forward to your next visits on your future stopovers in Athens.Best regards,George Stavrou

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and convenient to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

YAIMA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you Yaima for your warm words that I had a lot of pleasure to share with my team. Comments like yours motivate us in our continuous efforts to maintain the high standards of service that Sofitel Hotels are known for. We do look forward to welcoming you back to our premises on future opportunities.Best regards,George Stavrou

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you John for your precious feedback. It is a true pleasure to hear that you had a memorable experience in our premises. Your satisfaction is the best source of motivation for our team and we do look forward to your next visits in the future. Best regards,George Stavrou

10/10 Excellent

Sergio, Pittsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to airport with onsite restaurant; mini fridge inside. Staff were amazing and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Sergio, Pittsburg

Travelled with partner
Liked: Cleanliness, staff & service
Conveniently placed next to Athens airport. Even though a onsite restaurant is available, cheaper options are also available at the airport within a couple of minutes.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, convenient to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all the way around!
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
Thank you Jeffrey for your compliments. Our continuous aim is to offer our guests memorable stays in our premises with high standards of service and your encouraging words are much appreciated. We do look forward to welcoming you back to our hotel on your next trips to Greece.Best regards,George Stavrou

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, convenience, convenience. Arrived into the airport at midnight after 14 hour flight time and 4 hour transit time. After getting our luggage’s, ten minutes later, we were in our clean and spacious room getting ready to shower. The location is what attracted us. But the service and the maintenance of the rooms and facility is what will keep us coming back next time we are transiting through Athens.
Stayed 1 night in Apr 2024
Response from Hotel Management on 24 Apr 2024
Thank you Felix for staying at Sofitel Athens Airport following your long flight schedule and for reviewing your experience. We have noted that the hotel's location was a major factor for your choice. It is also great to learn that you particularly appreciated the cleanliness, service and maintenance of our rooms during your stay and we do thank you for your warm words. My team and I look forward to your next visits on your future stopovers in Athens.Best regards,George Stavrou

10/10 Excellent

Marialivia, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast and easy check in
Stayed 1 night in Apr 2024
Response from Hotel management on 25 Apr 2024
Thank you Marialivia for your warm words and compliments that I had a lot of pleasure to share with the reception team. We do appreciate that you took the time to write and look forward to your next visits in the future.Best regards,George Stavrou

10/10 Excellent

Zubin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

michael, New York

Liked: Cleanliness, amenities, property conditions & facilities
Just across the street from the main terminal building.Nice rooms, good facilities…the perfect place for a layover in Athens
Stayed 1 night in Apr 2024
Response from Hotel Management on 25 Apr 2024
Thank you Michael for your comments and valuable feedback. We are thrilled to learn that you appreciated our facilities and services and look forward to your next visits on your future stopovers in Athens.Best regards,George Stavrou

8/10 Good

margaret

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

yufei, Issaquah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Broken shower head. Hard to control water temperature and power outlet by the bed doesn’t work... Dinner was great on the 9th floor.
Stayed 1 night in Apr 2024
Response from Hotel Management on 15 Apr 2024
Dear yufei, Thank you for taking the time to write and let us know about your visit. We were most concerned to receive your comments about the technical issues in your room and wish to reassure you that those will be checked by our Technical Department accordingly. On the other hand, we are thrilled to learn that you appreciated your dining experience at Jenny's. My team and I thank you once again for your valuable comments and look forward to your next visits in the future.Best regards,George Stavrou

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Loved!
Stayed 1 night in Apr 2024
Response from Hotel Management on 10 Apr 2024
Thank you Abby for your great feedback. Your satisfaction is the best source of motivation for our team as we continuously strive to ensure that our guests receive high standards of service and enjoy their stays with us. We do look forward to your next visits to Sofitel Athens Airport.Best regards,George Stavrou

10/10 Excellent

Kari, Westfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super super nice. Amazing clean. The shower was incredible and the bed super comfortable. You can’t get a better location if you have an early flight. The staff is helpful and kind. The restaurant is delicious and the cocktails even better.
Stayed 1 night in Apr 2024
Response from Hotel Management on 12 Apr 2024
Thank you Kari for writing about your visit. We are delighted to hear that you found our showers incredible, our beds comfortable and that you enjoyed your dining experience in our premises. Your compliments for our team's attitude are also well noted and highly appreciated. We do look forward to many opportunities of welcoming you again to Sofitel Athens Airport.Best regards,George Stavrou

10/10 Excellent

Jeffrey

Travelled with partner
An excellent place to stay, especially if you have an early flight like we did.
Stayed 1 night in Apr 2024
Response from Hotel Management on 10 Apr 2024
Thank you Jeffrey for your warm words. We place the guest experience at the heart of everything that we do and are delighted to receive your compliments for your stay with us. We do hope to have more opportunities in the future to welcome you back to Sofitel Athens Airport.Best regards,George Stavrou

10/10 Excellent

George K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly
Stayed 1 night in Apr 2024
Response from Hotel Management on 10 Apr 2024
Thank you George K for your compliments. We take pride in offering our guests high standards of service and are thrilled to hear that you particularly appreciated our team's friendliness. We do hope to welcome you back soon to our property.Best regards,George Stavrou

10/10 Excellent

Maria Kristabel, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and clean. Full services.
Stayed 1 night in Apr 2024

8/10 Good

Kent, Ridgewood

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and the hotel was nice. Overpriced, but that’s what you pay in order to get the convenience of staying across the street from the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 8 Apr 2024
Thank you Jerry for your positive rating. Your satisfaction is the best source of motivation for our team as we strive to provide a superior service experience to all our guests. We do hope to welcome you back to Sofitel on your next trips to Greece.Best regards,George Stavrou

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room and easy access to airport
Stayed 2 nights in Apr 2024
Response from Hotel Management on 8 Apr 2024
Thank you Tiffany for your comments. Our continuous aim is to offer our guests a comfortable stay with high standards of service and it is a true pleasure to receive your compliments for our accommodations. We do look forward to your next visits on your future stopovers in Athens.Best regards,George Stavrou

8/10 Good

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

iliana

Stayed 1 night in Mar 2024
Response from Hotel Management on 24 Apr 2024
Thank you Iliana for your positive rating. We hope to have more opportunities in the future to welcome you back to Sofitel Athens Airport.Best regards,George Stavrou

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
Was incredible to just walk to/from the terminal to the front desk.
Stayed 1 night in Mar 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Connected to airport
Stayed 1 night in Mar 2024
Response from Hotel Management on 4 Apr 2024
Thank you Eric for sharing your experience.We do hope to welcome you back to Sofitel Athens Airport in the future.Best regards,George Stavrou

10/10 Excellent

Cheryl, Cape Town

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at the airport at 2.00 am and just walked across the road to the hotel, which was so convenient. A very comfortable bed was welcome after a long flight. Breakfast was excellent. I would certainly stay there again.
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr 2024
Thank you Cheryl for your warm words and recommendation. It is a true pleasure to learn that you had a comfortable stay in our premises following your long flight. Your compliments for the breakfast are also well noted and highly appreciated. My team and I look forward to your next visits to our hotel on your future stopovers in Athens.Best regards,George Stavrou

10/10 Excellent

Oren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

6/10 Okay

Jie, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive Expensive Expensive
Stayed 1 night in Dec 2023
Response from Hotel Management on 1 Apr 2024
Thank you Jie for your comments following your visit. At Sofitel Athens Airport, we strive to provide our guests with a memorable stay and premium service by combining French elegance and luxury while offering a local touch. We understand that prices can be an important factor while deciding on a place to stay. Please rest assured that we always do our best to offer competitive prices and value for money to all of our guests. Best regards,George Stavrou

10/10 Excellent

Aristotelis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sense of professionalism
Stayed 1 night in Mar 2024

10/10 Excellent

Kostas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms. Convenient for travel.
Stayed 1 night in Mar 2024
Response from Hotel Management on 28 Mar 2024
Thank you Kostas for sharing your experience following your stay in our premises. We continuously strive to ensure that our guests have a comfortable stay in our premises with high standards of service and your positive feedback is much appreciated. We do look forward to your next visits on future occasions.Best regards,George Stavrou

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed and very close to the airport.
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you Dean for your warm words and positive feedback. We do appreciate your comments and look forward to many opportunities of welcoming you again to Sofitel Athens Airport.Best regards,George Stavrou

4/10 Poor

nikolaos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the property lists as a 3 person stay - upon arrival we told them our daughter would check in later - due to her age of 18 we had to book a separate room @ $300.00 per night. after that we asked what floor the pool was on they said it was closed for repairs - no mention of that on the website. So we spent $600.00 for two rooms and $250.00 at the restaurant but no pool. Honestly I do feel taken. We stayed there in October with no issues.
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Dear nikolaos, thank you for your comments. We are sorry to hear that your recent stay in our hotel has not been up to your expectations and that you were not able to make use of our pool due to unforeseen repair works. Rest assured that the maintenance of our facilities is essential to ensure the safety and enjoyment of our guests. Additionally, as indicated both on the hotel's official webpage and in other booking channels, our rooms can accommodate at a maximum two adults and 1 child up to 12 years of age. We thank you once again for your comments and hope to welcome you back to our hotel in the future for a brand new experience.Best regards,George Stavrou

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be more convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Jittu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty good. The room was very clean. We mainly booked this hotel because we wanted to stay near the airport for our early morning flight the next day. This was closer than what we expected. It is literally opposite to arrivals exit gate and we were in the hotel in less than 5 minutes. Worth spending money for comfort and luxury. But if you are looking for food, water etc., those are on the higher end pricing.
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Dear Jittu, thank you for staying at Sofitel Athens Airport and writing about your experience. Our continuous aim is to offer a comfortable stay to our guests with high standards of service and we are delighted to hear that your stay with us was luxurious and comfortable. My team and I do look forward to your next visits in the future. Best regards,George Stavrou

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Rooms were comfortable. Amazing shower!
Stayed 1 night in Mar 2024

10/10 Excellent

Taline

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a long layover
Stayed 1 night in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you Taline for your wonderful feedback. Comments like yours motivate us in our continuous efforts to maintain the high standards of service that Sofitel Hotels are known for. We do look forward to your next visits on future opportunities.Best regards,George Stavrou

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

SCOTT, LOS ANGELES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2023
Response from Hotel Management on 14 Mar 2024
Thank you Scott for your comments. It is rewarding to hear that you had an enjoyable stay at Sofitel Athens Airport. We do look forward to your next visits for many more enjoyable experiences in our premises.Best regards,George Stavrou

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 14 Mar 2024
Thank you Debby for your positive rating. Your satisfaction is a great source of motivation for our team as we continuously strive to provide an enjoyable stay to our guests with high standards of service. We do thank you for taking the time to write and look forward to your next visits in the future.Best regards,George Stavrou

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
The flowers around the patio restaurant are nice, and food was good enough.The spa doesn't actually offer most of the services they list, no mani, no pedi.
Stayed 1 night in Mar 2024

10/10 Excellent

ivor, SantaBarbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location which is especially valued with very late arrival
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Mar 2024
Thank you ivor for your valuable comments. Our hotel is indeed very conveniently located in the Athens Airport premises for late arrivals or early departures. We do hope that your next visits will be as enjoyable as this one.Best regards,George Stavrou

10/10 Excellent

Amable

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat it as it’s across from the departure gate.
Response from Hotel Management on 4 Mar 2024
Thank you Amable for your feedback. Our hotel is indeed very conveniently located in the Athens airport premises.My team and I do value your patronage and look forward to your next visits on your future stopovers in Athens.Best regards,George Stavrou

10/10 Excellent

MARIA

Stayed 1 night in Feb 2024
Response from Hotel Management on 21 Mar 2024
Thank you Maria for your positive feedback. We place the guest experience at the heart of everything that we do and it is rewarding to hear that you enjoyed your stay with us.We do hope to welcome you back to our premises on your next trips to Greece and thank you once again for taking the time to write.Best regards,George Stavrou

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice. Loved the separate long bath tub in the large shower with the waterfall shower head. Very convenient location for an early morning flight. Just walked across the street o the terminal.
Stayed 1 night in Feb 2024
Response from Hotel Management on 26 Feb 2024
Thank you Nicole for your comments. Our continuous aim is to offer a relaxing stay to our guests with high standards of service and we are happy to receive your warm feedback for your stay.My team and I look forward to your next visits on your future stopovers in Athens.Best regards,George Stavrou