Title: Five Hotel & Residences Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Five Hotel & Residences Central hotel connected to a shopping centre in Asunción with 2 outdoor swimming pools ![Poolside bar](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/6631579b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/d63483e5-3f82-4908-9ade-699ca623d7bf-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/f96a5a94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/5e8b55b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/a2d1f618.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Shopping del Sol, Five Hotel & Residences creates a modern oasis featuring a rooftop terrace and poolside bar. Guests connect with in-room WiFi, appreciate convenient dry cleaning services, and unwind on sun loungers beside the refreshing outdoor pool. VIP Access 9.2 Wonderful ## Popular amenities - Bar - Pool - Room service - Breakfast available - 24/7 front desk - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=18178947&PinnedHotelID=18178947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=18178947&PinnedHotelID=18178947&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=18178947&PinnedHotelID=18178947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=18178947&PinnedHotelID=18178947&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=18178947&PinnedHotelID=18178947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=18178947&PinnedHotelID=18178947&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18178947&PinnedHotelID=18178947&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=18178947&PinnedHotelID=18178947&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/f0708cd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 269 sq ft - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/415e320a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior with View - 269 sq ft - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/002563f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - 322 sq ft - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/e55f234e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom 2 bathrooms - 269 sq ft - Sleeps 3 - 2 Single Beds ![Standard Double | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/9762177c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double 10.0 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom 2 bathrooms - 269 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/47787214.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom 2 bathrooms - 269 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/37312814.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony Garden Soundproofed Air conditioning Free cots/infant beds Kitchenette Fridge Flat-screen TV - 323 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/47787214.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double standard room with a view 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Separate bedroom Private bathroom 2 bathrooms - 269 sq ft - City view - Sleeps 2 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/23694f8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Junior - 322 sq ft - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/cd0c0a92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Junior - 322 sq ft - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/639bef23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Deluxe - 538 sq ft - Sleeps 2 ![Residence Matrimonial | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/4a12cbd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Residence Matrimonial 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Kitchenette Fridge Flat-screen TV Blackout curtains Separate bedroom - 323 sq ft - Sleeps 3 - 1 King Bed ![Residence Twin | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/7ac933fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Residence Twin ### Highlights Soundproofed Air conditioning Free cots/infant beds Kitchenette Fridge Flat-screen TV Blackout curtains Separate bedroom - 323 sq ft - Sleeps 2 - 2 Large Single Beds ![Loft | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/bf6b149f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft ### Highlights Separate dining area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Kitchenette Fridge Flat-screen TV - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/9187f9c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with View - 269 sq ft - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18180000/18179000/18178947/d3eba2bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Standard with View - 269 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAsuncion-Hotels-Hotel-Five.h18178947.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAsuncion-Hotels-Hotel-Five.h18178947.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.29290%2C-57.57790&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BSkLIFd-9N55aw14ywrSaseG8CU=) Dr. Francisco Morra esq Olegario Andrade, Asunción, 1849 #### What's nearby - Villa Morra Shopping Center - 4 min walk - 0.3 miles - Shopping Mariscal - 4 min walk - 0.3 miles - Paseo Carmelitas - 12 min walk - 0.7 miles - Shopping del Sol - 2 min drive - 1.0 mile - Paseo La Galería - 3 min drive - 1.0 mile #### Getting around - Asuncion (ASU-Silvio Pettirossi Intl.) - 19 min drive #### Restaurants - ‪Quattro D - ‬3 min walk - ‪Ese Lugar Quinta Nauar - ‬2 min walk - ‪Gitano Rooftop & Garden - ‬1 min walk - ‪Xumaq Cocina Peruana - ‬2 min walk - ‪Hacienda las Palomas - ‬2 min walk ## About this property ### Five Hotel & Residences Upscale hotel near Shopping del Sol You can look forward to 2 poolside bars, a rooftop terrace and dry cleaning/laundry services at Five Hotel & Residences. In addition to a bar and a health club, guests can connect to free in-room WiFi. Other perks include: - 2 outdoor pools, along with sunloungers - Continental breakfast (surcharge), a front desk safe and a lift - Concierge services, 1 meeting room and tour/ticket information - A 24-hour front desk, smoke-free property and luggage storage Room features All 99 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - 2 bathrooms with showers and free toiletries - Flat-screen TVs with satellite channels - Wardrobes/cupboards, free infant beds and heating ## Similar properties ![Premium Suite (Apart) | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/13000000/12780000/12774700/12774678/116c73ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hub Hotel Asuncion Recoleta - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 418 reviews £88 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=12774678&PinnedHotelID=12774678&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17130000/17126400/17126395/04ad1b48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Esplendor by Wyndham Asunción Asunción - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 783 reviews £70 includes taxes & fees 30 Nov - 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Pool - Pet-friendly - Parking included - Air conditioning 9.6 Exceptional 163 reviews £81 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=32410916&PinnedHotelID=32410916&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/14000000/13270000/13267300/13267225/975297dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dazzler by Wyndham Asuncion Manorá - Pool - Breakfast included - Spa - Free WiFi 8.6 Excellent 1,003 reviews £68 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=13267225&PinnedHotelID=13267225&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/109000000/108080000/108073700/108073635/799f0573.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zentrum Stay & Residences by AVA Las Lomas - Pool - Kitchen - Washer - Dryer 10 Exceptional 52 reviews £41 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=108073635&PinnedHotelID=108073635&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/109000000/108160000/108159900/108159804/a7ff2cb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Houze Stay & Residences by AVA Las Lomas - Pool - Kitchen - Free WiFi - Air conditioning 9.6 Exceptional 55 reviews £45 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=108159804&PinnedHotelID=108159804&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/14000000/13180000/13173000/13172992/42187c74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Asuncion Manorá - Pool - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 261 reviews £106 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=13172992&PinnedHotelID=13172992&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/49000000/48760000/48756900/48756886/w3837h2558x3y3-d7ed193d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Asuncion Aviadores del Chaco Las Lomas - Pool - Pet-friendly - Parking included - Free WiFi 8.0 Very good 5 reviews £78 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=48756886&PinnedHotelID=48756886&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (USD 8 per day) ### Food and drink - Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 per person - 2 poolside bars - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Health club - Wine tasting room - Winery release events ### Family friendly - 2 outdoor pools - In-room cot - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Built in 2017 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - 2 private bathrooms - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately USD 12 per person - Nearby parking fee: USD 8 per day (328 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Five Asuncion Five Asuncion Hotel Five Five Hotel Residences Five Hotel & Residences Hotel Five Hotel & Residences Asunción Five Hotel & Residences Hotel Asunción ## Frequently asked questions ### Does Five Hotel & Residences have a pool? > Yes, this property has 2 outdoor pools. ### Is Five Hotel & Residences pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Five Hotel & Residences? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Five Hotel & Residences? > Checkout is at 10 AM. ### Where is Five Hotel & Residences located? > Located in Villa Morra, this hotel is within 1 mi (2 km) of Villa Morra Shopping Center and Shopping del Sol. Shopping Mariscal and American Casino are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Five Hotel & Residences Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 217 8 - Good 63 6 - Okay 19 4 - Poor 5 2 - Terrible 6 ### 10/10 Excellent #### Uzay 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a nice and vibrant hotel on a very good location. I would definitely recommend this hotel to stay at while in Asuncion. ##### Uzay Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Uzay 5 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service My 4th stay I believe. I will never stay there again and in my 30 years of professional travel I have seldomly encountered this kind of cold and unprofessional management. Hotel itself and location are excellent. ##### Uzay Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### giuseppe 6 Jul 2025 Liked: Amenities, property conditions & facilities Great complex with lots of happening ##### giuseppe Stayed 5 nights in Jun 2025 ### 8/10 Good #### Patricio 4 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities good simple hotel ##### Patricio Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 14 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Very nice room and hotel ##### Verified traveller Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Konrad 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful property, great spacious room, loved the rooftop pool and bar ##### Konrad ### 10/10 Excellent #### Verified traveller 17 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good location ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Lawrence 24 Feb 2025 Liked: Staff & service, property conditions & facilities My only complaint is that the music plays too loud, and I can hear it in my room. I prefer a quiet hotel. ##### Lawrence Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Diego 3 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities It was decent. ##### Diego Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Roberto 3 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 100% satisfaction in one of the best neighborhoods Excellent stay , first Time in this new hotel. Elegant with no luxury and good design. Modern and comfortable, just what is needed. Room is very nice not big but size is enough. Breakfast is perfect, also not huge choices but evry product offered is excelent: the juices, breads and very especially the croissants. You see effort to make it special.It was a happy discovery at hotels.com ##### Roberto Stayed 2 nights in May 2018 ### 6/10 Okay #### Diego 24 Mar 2024 Liked: Staff & service Disliked: Amenities the room smelled weird ##### Diego Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Stefan 18 Sept 2018 #### Nice, but look up for doible charges. Greed. Good Hotel. Walking distanse to malls. Nice and helpful staff. The check our was a disaster when they tried to fiol us for double high taxi rate. We also had to pay breakfast, even though we booked including breakfast. The nice stay wes destroyed of their greed. ##### Stefan Stayed 1 night in Sep 2018 ### 6/10 Okay #### Dale 10 Jan 2019 Liked: Cleanliness, staff & service, room comfort Parking is very limited and difficult. You must climb about 10 steps to enter the building, with no handicap access ramp or elevator outside to get into the entrance. The boutique theme had very dark hallways that seemed to want to reproduce a disco environment. Otherwise, the staff was great. The room was luxurious and clean. The rooftop pool was lovely. ##### Dale Stayed 1 night in Jan 2019 ### 4/10 Poor #### Oscar 18 Dec 2022 Liked: Cleanliness Disliked: Staff & service Staff disappointed, noise early in the morning by working on the first floor and then don’t think for the guest ##### Oscar ### 6/10 Okay #### MARTIN 16 Apr 2024 Disliked: Cleanliness, staff & service poor service ##### MARTIN Stayed 1 night in Apr 2024 ### 2/10 Terrible #### CW 26 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities I cancelled my reservation over two weeks ago and still haven’t gotten information about my refund ##### CW Stayed 12 nights in Jan 2019 ### 8/10 Good #### Ralph 21 Apr 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Beautiful hotel, well located, stayed in the 2nd building on the 6th floor two-floor suite. Room was nice and clean, there’s an outdoor pool and a restaurant on the same floor. I would have rated them 5 star but at check-in I told them I hadn’t paid for the room yet, the desk assured me that no it was already fully paid.. next day I come back to the hotel after a day out.. room door is locked, I had to go back down to check-in for them to mention me the room was not paid.. duh! Secondly I paid for 3 nights for two guests knowing my friend would only stay one night, breakfast was included for 2 for all nights. At check-out time, I come to find out that they’re charging me for one breakfast because my friend didn’t registered at the desk, how ridiculous. ##### Ralph Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Eliud 11 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Necesita mas personal para trabajar el desayuno y servicio al cuarto. ##### Eliud Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Heidi 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simplemente fastastico! ##### Heidi Stayed 1 night in Oct 2025 ### 4/10 Poor #### Uzay 4 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities It is really a nice hotel in a nice setting with lots of things to explore only downside is the staff. I had stained my bed and therefore I had to pay 150 USD which I did. Then upon the special request of the general manager I had to pay another 150 USD cash not by credit card for possible future damages(!) Normally I would not pay that amount but I just did not want any problems. Then 2 weeks later they messaged me that I had to pay extra because they noticed that I had company in the room and this was by the way my 4th stay. They send me a link via Whatsapp with the urgent request to pay for the second person my friend who only visited an hour or so. When I brought up th 150 USD they owed me they stopped communicating with me. I send another message asking my 150 USD back but not reaction. I stay for my work at least 3-4 months in hotels per year and have been doing so the last 30 years. I am highest tier a several chains including Globalist at Hyatt and I can tell you that this is the worst staff I have ever encountered. There are surely nice people among them for example catering or housekeeping but reception and security are not what one should expect. The hotel is really nice thought. Can't say anything bad about that but the 150 USD they owe me is gone that's for sure. I will never ever stay there again unless the management changes. ##### Uzay Stayed 1 night in Jul 2025 ### 8/10 Good #### Lorena 24 Sept 2025 Liked: Amenities, property conditions & facilities One of the towers doesn’t really feel like a hotel. The main building is nice. Loads of restaurants and shops nearby. The restaurant was closed for one week during my visit which we found very disappointing as we would use it to entertain and dine with our guests ##### Lorena Stayed 6 nights in Sep 2025 ### 8/10 Good #### Lorena 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The area is nice. One of the towers doesn’t really feel like a hotel. The restaurant was closed in my last visit which was frustrating as they did not communicate this ##### Lorena Stayed 1 night in Sep 2025 ### 8/10 Good #### Peter 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Too much noise ##### Peter Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Judith 6 Sept 2025 None helped me with my luggage when I check out and I had a big bag and too many stairs. In the breakfast I asked to clean a table and i didn’t received help. I had to clean it myself ##### Judith Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Uzay 28 Aug 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Staff steered by management is mostly fake friendly and hotel is not run by a mentality based on hospitality and understanding. Professional travellers will pick this up immediately. However hotel is nice and clean in a good area. ##### Uzay Stayed 3 nights in Jul 2025