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Reviews of Samuel's Boutique Hotel

2.5 out of 5
Samuel's Boutique Hotel
34031 Saltford Rd, Ashfield-Colborne-Wawanosh, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 372 reviews" "
Rating 8 - Good. 97 out of 372 reviews" "
Rating 6 - Okay. 13 out of 372 reviews" "
Rating 4 - Poor. 0 out of 372 reviews" "
Rating 2 - Terrible. 4 out of 372 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Very quaint. Checkin was very easy. Great view from our patio. Very modern room with lovely fireplace. Continental breakfast even includes a cappuccino machine! Will definitely be back.
Stayed 1 night in Apr 2024
Response from Helen on 26 Apr 2024
Thank you, Kelly.

10/10 Excellent

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel..very quaint and well run. Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! Right on the river. Small and quaint, with large spacious clean nicely decorated rooms. The back row of rooms are looking at the river with patio doors to sit out if you like. The breakfast included is unique and well thought. We were pleasantly surprised and will definitely be back!
Stayed 1 night in Mar 2024
Response from Helen on 10 Mar 2024
Thank you, Steve!

10/10 Excellent

Marilyn E

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samuel's is a lovely boutique hotel. our room backed on to the river and they were able to accommodate us bringing our dog with us while travelling in the Goderich area. The breakfast that is included is one of the nicest continental breakfasts we have had at a smaller hotel. The coffee/cappuccino machine is awesome. Everyone we dealt with was very friendly and professional. Highly recommend staying there, we hope to be back again!
Stayed 2 nights in Feb 2024
Response from Helen on 27 Feb 2024
Tank you, Marilyn, for the 5 star !

10/10 Excellent

Tilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Nov 2023
Response from Elena on 10 Nov 2023
Thank you , Tilla .Was pleasure to host your family .

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Helen on 9 Nov 2023
Thank you, Karen, for the 5 star.

8/10 Good

Corinna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. Good breakfast. Rooms didn’t have robes/ slippers. Didn’t know there wasn’t a bathtub. Couch in the room was uncomfortable. Staff was excellent.
Stayed 1 night in Oct 2023
Response from Helen on 9 Nov 2023
Thank you

10/10 Excellent

Geoffrey

Travelled with family
Liked: Amenities, property conditions & facilities
The rooms were clean and spacious. The continental breakfast was varied and well stocked and the espresso machine was a nice addition. Staff was friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Helen on 9 Nov 2023
Thank you, Geoffrey, for the 5 star !!!

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Helen on 25 Oct 2023
Thank you, Steve.

10/10 Excellent

sarabjeet

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place with easy check in
Stayed 1 night in Oct 2023
Response from Helen on 18 Oct 2023
Thank you, Sarabjeet, for a 5 star !

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Helen on 6 Oct 2023
Thank you

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2023
Response from Helen on 25 Oct 2023
Thank you, Elizabeth.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Helen on 25 Sept 2023
Thank you, John.

2/10 Terrible

Henry

Liked: Cleanliness
Property was good as we always remembered as we’ve been frequent visitors here. Very unhappy OK with the cost as we were told one thing by Expedia and we’re charge something else all together much much more. This is false advertising, for this will never deal with you again.
Stayed 1 night in Sep 2023
Response from Helen on 22 Sept 2023
Sorry for misunderstanding with booking agent. We contacted Expedia and they told you payed correct price. Exactly for how much you have booked. They are asking if you can call them and resolve the issue because the hotel is not at fault in this case.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Helen on 17 Sept 2023
Thank you , Michael !

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities
A great quiet comfortable stay!
Stayed 1 night in Sep 2023
Response from Helen on 17 Sept 2023
Thank you , Kevin !

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Sep 2023
Response from Helen on 17 Sept 2023
Thank you , Ramona !

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so unique with lots of history. The breakfast was superb. The staff was so accommodating and friendly.
Stayed 1 night in Aug 2023
Response from Helen on 28 Aug 2023
Thank you, Margaret.

10/10 Excellent

Marina, sarnia

Stayed 1 night in Aug 2023
Response from Helen on 17 Sept 2023
Thank you , Marina !

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Helen on 25 Aug 2023
Thank you, Carol.

10/10 Excellent

Danila

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful mini get away
Stayed 1 night in Aug 2023
Response from Helen on 25 Aug 2023
Thank you, Danila.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, comfortable bed, excellent breakfast.
Stayed 1 night in Aug 2023
Response from Helen on 12 Aug 2023
Thank you , Douglas.

8/10 Good

david

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they allow dogs and that the place is clean and nicely located. Just a reasonable drive from the better beaches up the coast.
Stayed 2 nights in Aug 2023
Response from Helen on 12 Aug 2023
Thank you, David .

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Helen on 12 Aug 2023
Thank you , David.

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Helen on 1 Aug 2023
Thank you , Douglas.

8/10 Good

Matthew

Stayed 1 night in Jul 2023
Response from Helen on 25 Aug 2023
Thank you, Matthew.

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located IF you have a car to both the provincial park and the town of Goderich
Stayed 1 night in Jul 2023
Response from Helen on 31 Jul 2023
Thank you

8/10 Good

Alison

Stayed 2 nights in Jul 2023
Response from Helen on 25 Aug 2023
Thank you , Alison.

8/10 Good

Linda Sage

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were told there was a lovely restaurant on site, but it has closed down. A big disappointment!
Stayed 3 nights in Jul 2023
Response from Mk on 1 Aug 2023
We are sorry about that! Thank you

10/10 Excellent

Gitana

Stayed 1 night in Jul 2023
Response from Helen on 25 Aug 2023
Thank you, Gitana.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, delicious and healthy breakfast choices, attentive staff.
Stayed 1 night in Jul 2023
Response from Helen on 31 Jul 2023
Thank you, Mike .

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from mk on 23 Jul 2023
Thank you for your feedback

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vary clean and vary helpful staff and good breakfast in the smoring
Stayed 1 night in Jul 2023
Response from mk on 23 Jul 2023
Thank you for your feedback

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, very clean and you could go hiking out your front door.
Stayed 4 nights in Jul 2023
Response from Helen on 15 Jul 2023
Thank you ,Rhonda.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and the patio was very nice. We enjoyed how quiet it was and were able to unwind from our busy life.
Stayed 1 night in Jul 2023
Response from Helen on 13 Jul 2023
Thank you Karen.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We throughly enjoyed our recent three night stay at Samuel’s Hotel. The staff were friendly and helpful. The hotel is clean, quiet, comfortable and has a terrific breakfast selection. When the hostess found out we require gluten free options, the next morning she brought us gf bread and oatmeal. So kind and thoughtful. We highly recommend Samuel’s and will stay there again.
Stayed 3 nights in Jul 2023
Response from Helen on 13 Jul 2023
Thank you, Susan.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The overall feeling or relaxation, from curious staff to the room setup and cleanliness it was great!
Stayed 2 nights in Jul 2023
Response from Helen on 13 Jul 2023
Thank you ,Randy,

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was exceptional. TV was hard operate. Property was marginal and looked a little worn.
Stayed 1 night in Jul 2023
Response from Mk on 23 Jul 2023
Thank you for your feedback

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Helen on 27 Jun 2023
Thank you Lynn

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Helen on 27 Jun 2023
Thank you Donna

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful relaxing property. We love it
Stayed 1 night in Jun 2023
Response from Helen on 27 Jun 2023
Thank you Tracey

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although this property is listed as 2.5 stars. I would rate it higher.
Stayed 2 nights in Jun 2023
Response from Helen on 15 Jun 2023
Thank you , David .

8/10 Good

Allen, Tavistock

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area. Wonderful well kept hotel.
Stayed 1 night in Jun 2023
Response from Helen on 15 Jun 2023
Thank you, Allen.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and very courteous staff. Exceptional attention to detail in all matters
Stayed 2 nights in May 2023
Response from Samuels Hotel on 1 Jun 2023
It was our pleasure to have you stay with us, we look forward to seeing you again.Kind Regards,Samuels Hotel Staff

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Met my expectations for the money
Stayed 1 night in May 2023
Response from Helen on 28 May 2023
Thank you Tim

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautifully maintained. It was very quiet and scenic but still very close to town centre. The breakfast was excellent and our room was comfortable and very clean.
Stayed 1 night in May 2023
Response from Helen on 22 May 2023
Thank you, Bonnie.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Helen on 23 May 2023
Thank you, Kim.

8/10 Good

Rita

Travelled with pets
The breakfast was wonderful!
Stayed 1 night in May 2023
Response from Jo Prokop on 15 May 2023
Thanks for taking the time to spend with us @ The Samuels Hotel.. Front Desk

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2023
Response from Helen on 9 May 2023
Thank you, Marco. Appreciated.

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Helen on 28 May 2023
Thank you Simona