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Overview of Hyatt Place Asheville/Downtown

Photo gallery

Rooftop bar
Indoor pool
Indoor pool
Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationBasilica of Saint Lawrence4 min walk
    Popular LocationGrove Arcade5 min walk
    Popular LocationFired Up Creative Lounge Ashville6 min walk
    AirportAsheville, NC (AVL-Asheville Regional)18 min drive
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About this area

Asheville

Hyatt Place Asheville/Downtown is located near the boardwalk and in an area with good shopping. Altamont Theater and Asheville Art Museum are cultural highlights, and some of the area's notable landmarks include Basilica of Saint Lawrence and Biltmore Estate. Ready for a night out? Consider New Belgium Brewing Company.
Visit our Asheville travel guide
Popular Location

What's nearby

  • Basilica of Saint Lawrence - 4 min walk
  • Grove Arcade - 5 min walk
  • Fired Up Creative Lounge Ashville - 6 min walk
  • Pack Square - 13 min walk
  • The Orange Peel - 15 min walk

Getting around

  • AirportAsheville, NC (AVL-Asheville Regional) - 18 min drive

Restaurants

  • The Montford Rooftop Bar — 1 min walk
  • Chorizo - 5 min walk
  • Modesto - 5 min walk
  • Laughing Seed - 6 min walk
  • Zambra - 6 min walk

About this property

Hyatt Place Asheville/Downtown

3-star Asheville hotel in Downtown Asheville, near Asheville Convention and Visitors Bureau
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 140 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences such as sofa beds and sitting areas. Guests will also find MP3 docking stations, fridges and premium bedding.
Hyatt Place Asheville/Downtown offers 140 forms of air-conditioned accommodation with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 16.00 per night
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: USD 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Double sofa bed
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Self-parking fee: USD 16.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Hyatt Asheville Asheville
Hyatt Place Asheville/Downtown Hotel
Hyatt Place Asheville/Downtown Asheville
Hyatt Place Asheville/Downtown Hotel Asheville

Frequently asked questions

Can I cancel my reservation for free at Hyatt Place Asheville/Downtown and receive a full refund?
Yes, Hyatt Place Asheville/Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Asheville/Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Place Asheville/Downtown?
As of 27 Nov 2020, prices found for a 1-night stay for 2 adults at Hyatt Place Asheville/Downtown on 29 Nov 2020 start from £107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hyatt Place Asheville/Downtown have a pool?
Yes, this property has an indoor pool.
Is Hyatt Place Asheville/Downtown pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hyatt Place Asheville/Downtown?
Self-parking is available for USD 16.00 per night.
What time is check-in at Hyatt Place Asheville/Downtown?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hyatt Place Asheville/Downtown?
Checkout is at noon.
Where is Hyatt Place Asheville/Downtown located?
Located in Downtown Asheville, this hotel is within a 5-minute walk of Asheville Convention and Visitors Bureau, Basilica of Saint Lawrence and Grove Arcade. Downtown Market Asheville and Altamont Theater are also within 10 minutes.
4.4
Excellent
5 - Excellent
592
4 - Good
234
3 - Okay
67
2 - Poor
39
1 - Terrible
17

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
property was nice but the staff (Ellen) were the worst! Un professional, impolite and just plain rude
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the money in a beautiful city....................
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and very comfortable stay. It was a 10-15 minute walk to the center of downtown and close to the roads to the parkways. It was in a safe area and we felt comfortable walking back to the hotel later in the evening. We were able to eat at The Montford and enjoy the sunset over the mountains one night. Definitely recommend getting in line around 4:45 so you are able to get a great table. We would definitely come back!
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities
The sofa bed was very uncomfortable otherwise the room was satisfactory.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is next to the highway so you hear the traffic driving by. The noise goes down later in the evening as traffic winds down.
Stayed 1 night in Oct 2020

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