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"Lovely warm staff. Room was spotless. Food was very good. Pool was clean and staff were attentive. "

"Great shuttle service from and to the airport. Very friendly and helpful staff."

"Our stay was room only for a week, the room was spacious, all amenities available including tea and coffee facilities, fridge and a safe. Iron and hairdryer. Water bottles was left every morning when room was cleaned. There is a roof pool and seating area but unfortunately the pool was very cold to swim, not heated in May. Staff everywhere helpful and polite. Security at front of hotel and location great with great shops around "

"Great Place"

"This hotel is in a great location across the street from the river walkway where many restaurants and shops are. The food from all four restaurants in the hotel is first class. The staff attends to all your concerns very quickly. The rooms are very clean and stylish all have nice balconies, really great hotel experience."

"What a first class hotel this is! The staff are impeccable and delivered a world class service from every single member. We were greeted by the door staff every time we returned from a trip with "Welcome home " The piano player in the bar was fantastic. Sky bar had spectacular view. The bar staff were exceptional , and attentive in particular Hadder and Ahmed they really are outstanding. The hotel is central and views are amazing of the city and the Nile. Amenities were 5 star from the variety of restaurants, gardens, pool and grandeur of the hotel generally. I can't recommend this hotel highly enough. Thank you to all of you for making our stay so special."

"Great on everything honestly . I highly recommend it . "

"The hotel is on the 5th floor of what appears to be an abandoned building, with sketchy elevator service. Although staff was friendly and the hotel was clean there was very few amenities. Location is great but not if you're looking to relax, Egyptians love their car horns."

"Every little detail was perfect. There's a reason why I'm loyal to the ritz . It's the consistency the excellent service the attention to detail. It truly makes me feel like I am on vacation and it is worth every penny and more. Every staff member of this facility went above and beyond to meet my needs my wants and help in any way shape or form. So thank you for a great experience."