Hotel Heidekrug sits in a peaceful setting where guests enjoy access to a coffee shop, bar and restaurant. The property offers practical amenities like WiFi and self parking, with previous visitors consistently sharing positive experiences about their time here.
Reviews
5.65.6 out of 10
Popular amenities
Pet-friendly
Parking included
Free Wi-Fi
Restaurant
Breakfast available
Bar
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Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day.
Cots (infant beds) are available for EUR 20.0 per day
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 20.0 per day
Rollaway bed fee: EUR 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Frequently asked questions
Is Hotel Heidekrug pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.
How much is parking at Hotel Heidekrug?
Self-parking is free at this property.
What time is check-in at Hotel Heidekrug?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM.
What time is check-out at Hotel Heidekrug?
Checkout is at 11:00 AM.
Where is Hotel Heidekrug located?
Situated in Appen, this hotel is within 9 miles (15 km) of Stadtzentrum Schenefeld, Hamburg Yachting Marina and Altonaer Volkspark. Inoffizieller FKK Strand and Elbe are also within 9 miles (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.2
Cleanliness
5.0
Amenities
5.6
Staff & service
5.2
Property conditions & facilities
Rating 10 - Excellent. 2 out of 17 reviews
10 - Excellent
2
Rating 8 - Good. 4 out of 17 reviews
8 - Good
4
Rating 6 - Okay. 3 out of 17 reviews
6 - Okay
3
Rating 4 - Poor. 3 out of 17 reviews
4 - Poor
3
Rating 2 - Terrible. 5 out of 17 reviews
2 - Terrible
5
Reviews
Verified
2/10 Terrible
Pål
28 May 2025
Disliked: Staff & service, room comfort
This is not a hotel, it's a b&b for visiting workers. The advertised restaurant was closed, you couldn't even get a drink there. It is not worthy of being on Hotels.com. Getting a reasonable hotel in this part of Germany is a bit of a gamble in our experience!
Bettwäsche und Handtücher waren sauber. Der Rest ziemlich runtergekommen und schmuddelig.
Das Personal war freundlich sprach und verstand nicht gut Deutsch.