The hotel is beautiful!! Me and my friend just came back from 5 nights here and we had such a good stay. The rooms, pool area and bar/restaurant/lobby are all simply stunning. The hotel is a little away from anything, but the town Rethymno is only about 20 minutes away and perfect for the evenings (£2.50 on the bus, about £18 in a taxi). The breakfast and dinner in the buffet restaurant was surprisingly good for a buffet, and we bought lunch at the pool bar (prices are pretty decent for 5* and the pizzas are sooooo good). Also, the £12 bottles of La Mer white wine are way worth drinking! The only little issue was that for our first few days we had to call reception to turn the aircon on in our room as it wasn't working properly, but someone did come fix it in the end. The staff are all super friendly, especially one girl who would serve the pool bar in the day and the juice at breakfast but I never got her name! The hotel is totally instagrammable and I'd definitely stay again!! (Oh and grab yourself a Mai Tai at the pool bar.... be warned thought they're a bit strong)