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"The sinks could be cleaned with bleach Very comfortable bed Very good shower Ask for a room on third floor "

"Service impeccable, cadre magnifique et petit-déjeuner royal. Le mélange entre design moderne et touches marocaines est très réussi. Merci à toute l'équipe pour la réactivité. Mon astuce Profitez de la piscine lagon tôt le matin, vous aurez l'impression d'avoir ce paradis rien que pour vous"

"We were very impressed with this property, very accommodating to all of our needs. The staff from our very first interaction till the day we left were “First Class”. From helping us coordinate tours, secure travel arrangements, helping us to find some much needed supplies. The Food service and restaurants are to be Commended and we used them all! We were a part of a multigenerational family and it was great to see there were activities that could keep us all happy and the times we shared can’t be measured…It had been two years since we were last together. Highly recommend this property!"

"Beautiful grounds, pool area and beach access"

"The room was impeccably clean, the staff were AMAZING, bed was very comfortable. The only thing is there was occasionally a sewage smell coming through the bathroom and it was very difficult to be ok with this. But it didn’t really matter than that it really "

"Staff at reception was terrible in their manners and not helpful at all. Room was clean and lovely location. "

"Tried to make an appointment for a message no time was available. The magnesium pool was not available, so didn’t check the spa. Adult pool was very nice, clean and quiet."

"Very good "

"Despite its premium pricing by Moroccan standards, this hotel fails to deliver a true five-star experience. Service is slow, inconsistent, and often inattentive, with management appearing overly focused on delegation rather than actively supporting operations. A more hands-on leadership approach is clearly needed. The beach service was particularly poor, with staff rarely engaging guests and even displaying unprofessional behaviour during a heated staff dispute. The adults’ pool area also felt neglected, with disengaged lifeguards and little effort to manage sunbeds or maintain cleanliness. Dining lacked consistency, from unclear service standards to disorganised breakfast operations, where guests were left confused and staff appeared idle. The ongoing issue of birds entering indoor dining areas further detracts from the experience. While food quality is generally good, prices are high compared to better local alternatives. Water pricing is excessive, especially given prior communication suggesting it would be complimentary. In a hot climate, the lack of accessible free water feels particularly unreasonable. Overall, while the property is visually impressive, service shortcomings significantly undermine the experience. With stronger leadership and clearer standards, the hotel has potential, but currently falls short of expectations."