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Heritage Hotel

3.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for Heritage Hotel

2 outdoor pools, pool loungers
Sports bar
Superior Room | Balcony
Staircase
Property entrance
The Heritage Hotel, lakeside, is a perfect retreat for families and couples. Enjoy cocktails at the poolside bar or meals at Manel restaurant with garden views. The property features two outdoor pools, peaceful gardens, and free WiFi throughout.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
The current price is £86
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, minibar, desk

Classic Twin Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, desk

Deluxe Twin Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Quadruple Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, desk

Superior Room

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 300 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, minibar, desk

Deluxe Triple Room

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 300 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
Galwala Road, Pothanegama, Anuradhapura, 50000

What's nearby

  • Isurumuniya Vihara - 5 min drive - 1.8 miles
  • Mirisawetiya Stupa - 6 min drive - 2.8 miles
  • Anuradhapura Archaeological Museum - 6 min drive - 2.8 miles
  • Sri Maha Bodhi - 6 min drive - 2.8 miles
  • Ruwanwelisaya - 7 min drive - 3.0 miles

Restaurants

  • ‪Seedevi Family Restaurant - ‬4 min drive
  • ‪Mango Mango - ‬3 min drive
  • ‪Walkers - ‬7 min drive
  • ‪Kafe - ‬6 min drive
  • ‪Chamie Restaurant - ‬7 min drive

About this property

Heritage Hotel

Family-friendly hotel by the lake
Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Heritage Hotel. Take some time to relax at the on-site spa. The on-site restaurant, Manel, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and bike hire
  • Express check-in, a computer station and a lift
Room features
All guest rooms at Heritage Hotel offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as first-run films and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 21-inch TVs with premium channels and first-run films
  • Balconies, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Manel

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 50.91
  • New Year's Eve (31 December) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 8 for adults and from USD 8 for children
  • Airport shuttle fee: USD 95 per room
  • Airport shuttle fee per child: USD 95
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Anuradhapura
Heritage Hotel Anuradhapura
Heritage Hotel Hotel
Heritage Hotel Anuradhapura
Heritage Hotel Hotel Anuradhapura

Frequently asked questions

Does Heritage Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Heritage Hotel?

As of 1 Sept 2025, prices found for a 1-night stay for 2 adults at Heritage Hotel on 20 Sept 2025 start from £85.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Hotel?

Self-parking is free at this property.

What time is check-in at Heritage Hotel?

Check-in start time: 2 PM; check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Checkout is at noon.

Does Heritage Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95 per room applies.

Where is Heritage Hotel located?

This family-friendly Anuradhapura hotel is located in the historical district, within 3 mi (5 km) of Isurumuniya Vihara, Mirisawetiya Stupa and Anuradhapura Archaeological Museum. Sri Maha Bodhi and Basawakkulama are also within 3 miles (5 km).

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Heritage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 68 reviews
Rating 8 - Good. 23 out of 68 reviews
Rating 6 - Okay. 13 out of 68 reviews
Rating 4 - Poor. 13 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Milo

Liked: Staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Stayed 2 nights in Mar 2024

6/10 Okay

Kaushalya

Staff were Friendly and nice. Outside the property is nice. Food is good. We got a room in ground floor overlooking a neighbor house. Fence only had few trees and some sort of a roofing material (takaran sheets). People are constantly walking by the room and looking inside. Because of it, we were unable to leave the blinds open. Hotel is run down, old age shows in room and bathroom. Bathroom fan was loud and my son was scared to go in . I had to ask for extra TP. I had 1/10 of a TP roll and 1/2 TP roll to start. Horrible room. We were unable to figure out how to operate the TV. Two remotes should come with an instruction manual. It’s an ok place to stay. For the price, not worth it.
Stayed 1 night in Jun 2025

8/10 Good

Sunil

Liked: Cleanliness, staff & service
Great staff and good service. Property not well maintained
Stayed 1 night in Sep 2024

6/10 Okay

Ellis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Perfect location but a little run down

The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Stayed 1 night in Dec 2023

8/10 Good

Pete

Liked: Cleanliness, staff & service, amenities
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort

Good base to explore the city.

This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples. The pool was great for a cool down at the end of the day. There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Stayed 2 nights in Mar 2023

4/10 Poor

Narendra

Disliked: Cleanliness, amenities, property conditions & facilities
The staff is great. They are accommodating and attentive. We had no problems with the staff at all. However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better. The carpets are old and pulling up at the corners The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable The dining area had peeling wallpaper and old paint. The food is below average at best. Each meal was disappointing. No taste and bland. We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation. Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeff

Liked: Staff & service, property conditions & facilities
The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Joanna

Disliked: Staff & service, property conditions & facilities, room comfort

L'hôtel très banal.

Le 2ème jour la chambre n'était pas nettoyée du tout! Vieux bouts de tapis dans le couloir! Staff géntil,le petit-déjeuner très banal,le dînner très correct. Bien situé,grande chambre,mais besoin de rafréchissement en géneral.
Stayed 2 nights in Jun 2024

10/10 Excellent

Renate

Stayed 1 night in Dec 2022

8/10 Good

Renisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Rajiv, Colombo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool). The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold). It was a wet bathroom as the water splashes out of the shower cubicle. Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Stayed 2 nights in Feb 2019

8/10 Good

Alberto

Liked: Staff & service
A mejorar ciertas cosas pues es muy viejo el hotel y las fotos engañan. No es un 4estrellas. La piscina lo mejor. La comida aceptable.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Breakfast was bad. Room was ordinary. Staff did not details about the town
Stayed 1 night in Jan 2019

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vakkert hageanlegg

Bra kvalitet og hyggelig personalet. Vakker hageanlegg
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Stayed 2 nights in Dec 2018