This upscale guesthouse near Plantin-Moretus Museum offers travelers a peaceful retreat with practical amenities including express check-out and luggage storage
Kaai 11 combines convenience with comfort in a historic setting. Guests can enjoy WiFi in their rooms, start their day at the charming coffee shop, or relax on the inviting terrace. The express check-in service and luggage storage options make arrivals and departures hassle-free.
Located in Sint-Andries, a neighbourhood in Antwerp, Kaai 11 is in a shopping district and on the waterfront. Museum of Modern Art and ModeMuseum are cultural highlights of the area. Photo Museum of Antwerp and Plantin-Moretus Museum are two other places to visit that come recommended. Visit our Antwerp travel guide
Located close to ModeMuseum and Museum of Modern Art, Kaai 11 provides a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Express check-out, express check-in and a lift
Luggage storage, smoke-free property and multilingual staff
Room features
All rooms are individually decorated, and offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and espresso makers.
Extra conveniences in all rooms include:
Hypo-allergenic bedding and memory foam beds
Bathrooms with rainfall showers and designer toiletries
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 29 July to 18 August:
One of the dining venues
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children 13 and younger are not allowed at this property; all guests older than 13 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.58 per person, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out fee: EUR 35 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Children 13 years old and younger are not permitted at this property
Property is also known as
Kaai 11
Kaai 11 Antwerp
Kaai 11 House
Kaai 11 House Antwerp
Kaai 11 Guesthouse Antwerp
Kaai 11 Guesthouse
Kaai 11 Antwerp
Kaai 11 Guesthouse
Kaai 11 Guesthouse Antwerp
Frequently asked questions
Is Kaai 11 pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Kaai 11?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Kaai 11 on 22 Mar 2026 start from £117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Kaai 11?
This guest house doesn't offer parking.
What time is check-in at Kaai 11?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Kaai 11?
Checkout is at 11 AM. Late checkout is available for EUR 35 (subject to availability).
Where is Kaai 11 located?
Located in Sint-Andries, this guesthouse is within a 10-minute walk of Plantin-Moretus Museum, ModeMuseum and Museum of Modern Art. Photo Museum of Antwerp is 0.6 mi (1 km) away. Antwerp-South Station is 27 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 27 minutes.
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Reviews
Kaai 11 Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My partner and I decided to stay here after having a pleasant stay in another room at this location last year. But this trip we were unfortunately very disappointed. While the images online are appealing, and even upon first glance the room is nice when you enter, but things go downhill from there as you use the space. Two of the pillows on the bed are huge (no seriously, perhaps the largest I’ve ever seen) and quite uncomfortable to sleep with. The microwave/oven combo didn’t work - which was quite frustrating as having a useable kitchen was the reason we booked this place! The dining room table wobbled significantly. The check-in instructions were not sent to me on time, so I had to call several numbers to find the right person to give me the details to get into my room, since they have no actual reception. Then they ask you to do all the dishes but don’t provide dish soap to do so - so we had to run and by some, despite not being able to use the kitchen as much as we intended in the first place.
The view over the water is stunning, and the location is nice and convenient.
Great place to stay, also suited for longer stays. Close to old town and shopping, close for sightseeing and there is plenty of parking on the street. Great place is you value a larger space.
Our room was good and we are happy with the stay. Only pit was hard pillows.
2nd time staying here. Both times were in their premium "panoramic suite" - We will not be back. This not even CLOSE to a "4-star" hotel. The first time we stayed was May 2022 - It was "okay". The reception was helpful. There was an issue with the front door to the building, and some of the cabinet doors were hanging off in the kitchen. Otherwise, ok. A bit overpriced, but ok.
This time (September 2022), we arrived, no reception on site whatsoever. The front security door to the hotel is STILL broken, and covered in TAPE (building has ZERO security whatsover). We did not receive the ironing board we requested. There was no availability for any additional towels. The floors are dirty. the cabinet doors are STILL hanging off the cabinets. the fridge/minibar was EMPTY with absolutely nothing. There wasn't even any coffee available. The hotel DIDN'T EVEN LEAVE COFFEE! You're not allowed to smoke on the balcony, yet the balcony was littered a previous tenant's cigarette butts. Unacceptable.
The entire front of the hotel is a huge, mud-covered construction zone. (No parking whatsoever) To make matters worse, the path in front of the building is tattered together with boards, makeshift walkways, unkept, and several piles of dog poop had to be "dodged" while carefully navigating the tiny, rickety walkway to the front door of the hotel.... which is taped up, and the door knob falls out of the door onto the ground (literally).
Alles was goed verzorgd. Het uitzicht op de Schelde was schitterend. Bereikbaarheid was moeilijk ivm tijdelijke werkzaamheden aan de weg en riool.
Andries
Stayed 1 night in Aug 2022
6/10 Okay
Verified traveller
26 Jul 2022
Disliked: Cleanliness, staff & service
Valgte Kai 11 på baggrund af:
parkering på stedet, daglig rengøring, samt de fantastiske billeder på booking siden.
Vi kom til:
Ingen parkering, vejen var gravet op, stedet var svært tilgængelig, især med kufferter. Arbejdet foran hotellet var påbegyndt længe før vi bookede 🤔. Burde være korrigeret, vi måtte køre 1,2 km. til parkeringshus, og derefter gå tilbage, en del af vejen på grus og sand.
Derudover ingen rengøring, og bestemt ikke byudsigt.
Meget skuffende ophold.
Verified traveller
Stayed 2 nights in Jul 2022
4/10 Poor
Carlo
7 Jun 2022
Disliked: Staff & service
Disappointing stay
I specifically chose this hotel for free parking, but when we arrived we were told there was no free parking due to construction. We were directed to a parking lot that was 3 hours max, so we then had to find another parking lot 1KM away that was 20 euro. The hotel should not list free parking on Hotels.com if there is none.
Additionally, the wifi didn't work, and we were unable to leave our suitcases at the reception during the day as they only staff the reception a few hours per day.
This should not be a four star hotel.
Super beliggenhed med udsigt over floden Schelde. Noget slidt inventar: To revnede plasticstole og et ødelagt bord - ustabilt pga. løs bordplade. Ingen gratis parkering overfor skønt det stod på hjemmesiden - vi valgte hotellet, fordi det lå centralt med gratis parkering overfor (parkeringspladsen blev nedlagt i november).
Vi oplevede at blive låst ude, fordi koden til hoveddøren ikke virkede, hvilket var uheldigt fordi der ikke er reception med betjening. Jeg ringede til udlejeren og vi blev lukket ind efter 20 minutter af en ung mand sendt af udlejeren.
Der var en fin køkken-ø med kogeplader, vask og køleskab, men så lidt service, at kun morgenkaffe var en reel mulighed.
Vil vi komme igen? Helt sikkert - nu kender vi jo betingelserne ;-)
The lady at the front desk was extremely helpful & polite, a credit to your hotel.
Location is good especially as there is a large, free car park 1 minutes walk away.
Beautiful location with an unique view over the canal. Close to Antwerp walking streets and shops. Friendly and helpful staff. Only thing that can be an issue is that the bathroom and restroom gives no privacy becuse of the glass walls and doors. But if you are an exhibitionist like me, it is perfect:)
We did not order breakfast, but got some free croissants on departure, which was a nice gesture.
We had a small room, (which was probably the cheapest) probably too small for the furniture that was in it. In general the recently refurbished building has been done to a high spec but the finishing has had very little thought to it. E.g:
The wardrobe in the room could only be opened using one door, the other door was held shut by the curtain rail and hence only half the wardrobe could be accessed.
The shower screen had two opening doors but only one can be opened due to the bathroom sink, no bother but seems crazy to spend the money on an opener only to find it can’t be opened.
There were no plugs near the bed, phones (I.e. alarm clocks) had to be plugged in across the room.
Aircon/heater only seemed to work during daytime
Positives:
fittings were of a high spec,
plenty of coffee
Perfecte locatie met recht tegenover gratis parking op de Scheldekaaien. Prachtig pand met moderne, smaakvolle maar relatief kleine kamers. Echter voldoende voor een persoon alleen of koppel.
Toegang is met codes dus je ziet eigenlijk niemand van het personeel wat ook niet echt een probleem is. Mensen zijn steeds per gsm bereikbaar indien nodig.
Ik had me een beetje laten verleiden door de foto’s van kamers met zicht op de Schelde omdat ik vorige keer ook zo’n kamer had. Tijdens de boeking zie je echter de foto’s van al de kamers en niet specifiek de kamer die ik boekte, dus ik was verrast dat ik een kamer had met zicht op de gebouwen achteraan. Op zich geen probleem omdat ik er weinig doorbracht en de achterkant is waarschijnlijk nog stiller dan de straatkant. Het zicht op de Schelde is echter vrij uniek dus volgende keer zal ik beter oppassen tijdens het boeken en toch een kamer met scheldezicht kiezen.