While the staff is great, the hotel is very dared and worn around the edges. Our first night the toilet leaked when flushed. While it was fixed the next day, it emphasized the state of the hotel. Huge black stain on the carpet in the room was very unappealing. We asked for a fan, as the room was stuffy and the windows only opened about 4 inches. We were given the last fan they had (or so they said) which my husband had to jury rig to work. Not worth the money.