Outdoor pool

Reviews of Selina Antigua - Hostel

3 out of 5
Selina Antigua - Hostel
6ta Avenida Norte 43-A, Antigua Guatemala

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 73 reviews" "
Rating 8 - Good. 16 out of 73 reviews" "
Rating 6 - Okay. 10 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 3 out of 73 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, they offered so many activities, it had such a relaxed and fun atmosphere, only complaint was the night time security guy was a little uptight. But all in all, an amzing experience, would definitely stay there again, and even i stayed somewhere else id have to stop by to say hi to the staff.
Stayed 6 nights in Mar 2024

4/10 Poor

Aixsha

Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of best hostels / hotels I’ve ever stayed at! I‘ve stayed here a few times and I’m always surprised at just how down to earth, friendly and accommodating the staff are here. Amazingly friendly and always make me feel at home.
Stayed 1 night in Jan 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Bethany

Travelled with partner
Selina is nice, but there is a clear line between the backpacking traveler and the budget-aware traveler. I think Selina tries to accommodate both but it’s clear it attracts the backpacker more than the budget-aware. The common spaces are cute and quirky, but again it’s quite a young crowd that gathers in the bar in the evenings. I did have a chance to take a yoga class, it’s nice that this is an offering but the outdoor yoga space is right next to the kitchen which is also open air and the people cooking their breakfast were not mindful of their noise and speaking levels at all. Overall it was a decent stay and served its purpose - that being a cost efficient place to stay while we finalized some wedding decisions.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ro

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Love the aesthetic of the property.
Stayed 4 nights in Nov 2023

6/10 Okay

Emilie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is great, but the main thing that really took away from the experience was the loud pop music, from 9am to 10pm everyday, wherever you are on the property. Yoga room? Pop music. In your private room? Pop music.
Stayed 3 nights in Oct 2023

2/10 Terrible

Byron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs. Lots of bed bugs.
Stayed 1 night in Aug 2023

6/10 Okay

Sameer, Herndon

Disliked: Staff & service
I liked the convenient location, however the staff was not welcoming. They seemed indifferent and didn’t seem to care for guests needs. They said they will give welcome drink after arrival at 6 pm but went late by 20 minutes and said it is not available anymore. After arguing with them they finally gave me one. The facilities are ok but the staff needs to be more welcoming.
Stayed 2 nights in Jun 2022
Response from SP on 26 Jun 2022
Hello Sameer! Thank you for visiting us and for the review. Thank you for leaving us your observation about the staff attitude and welcome drink situation, just to let you know this is fixed, and we'll have a more flexible schedule to avoid any inconvenience in the future. We hope to see you again soon! SP Destination Supervisor

6/10 Okay

Rayzha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bad cleaning
It’s ok cleaning people no clean good and also they don’t clean the bathroom
Stayed 6 nights in Apr 2022
Response from SP on 8 Jun 2022
Hello Rayzha! Greetings from Selina Antigua! We wanted to thank you for taking time out of your schedule to answer our post-stay survey. In Selina we care a lot about our guests' experiences and your input is extremely valuable to us. We are very sorry to hear that you had cleanliness issues during your stay, but we want to let you know we have implemented a better cleanliness plan and schedule to solve this matter! Thank you for staying with us and we hope to see you back soon. Sincerely, SP Destination Supervisor

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Selina’s hostels have a great concept and good wifi. Which is tough to find in many hotels in Guatemala
Stayed 1 night in Apr 2022
Response from SP on 8 Jun 2022
Hey John! Thanks for visiting us and for taking the time of leaving us a review! In Selina we really appreciate hearing back from our guests and knowing how their experience was with us. Do come back soon! We would love to have you back! SP Destination Supervisor

10/10 Excellent

Shawn Alan, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Selina is a fantastic space and a great place to stay in central Antigua. They provide so many excellent services, the food is great, and the staff are so friendly and really helpful.
Stayed 4 nights in Mar 2022

10/10 Excellent

Citlaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff!
Stayed 4 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022
Response from GM CP GUA on 12 Jan 2022
Agradecemos tu puntuación, esperamos que nos puedas visitar muy pronto y te sugerimos que puedas seguirnos en nuestras redes sociales para que puedas estar al tanto de nuestras promociones, eventos y programación. Saludos cordiales.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Social backpackers’ paradise
The hostel plays loud music throughout the property until ~9 to 11PM. Now I see this is mentioned in reviews going back for years. If you are looking for an extroverted backpacker scene, this is absolutely the spot for you! People come to Selina to hang out and socialize. However we booked a private room because we need good sleep, but unfortunately there is no noise insulation from the loud music and other people around (woken up by someone throwing up in the nearby shared bathroom).
Stayed 3 nights in Dec 2021
Response from CLEE CP on 4 Jan 2022
Hi, We hope you are doing well, thank you for your comment we appreciate it, we hope you can visit us very soon. Best regards.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Room was very clean, staff was wonderful!
Stayed 2 nights in Dec 2021
Response from CLEE CP on 4 Jan 2022
Hi Tyler, We hope we are doing well, thank you for your comments we are so glad to know that Selina was wonderful, we hope you can visit us very soon. Best Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from GM CLEE on 19 Oct 2021
Hola, Muchas gracias por tu visita y calificación, nos complace saber que Selina Antigua haya sido de tu agrado, te sugerimos que puedas seguirnos en redes sociales para que puedas estar pendiente de nuestras grandes promociones. Esperamos nos puedas visitar muy pronto.

8/10 Good

Maria Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from CLEE GM on 19 Oct 2021
Hola Maria Jose, Muchas gracias por tu visita y calificación, nos complace saber que Selina Antigua haya sido de tu agrado, te sugerimos que puedas seguirnos en redes sociales para que puedas estar pendiente de nuestras grandes promociones. Esperamos nos puedas visitar muy pronto.

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities, room comfort
The hotel is set back off the street so really quiet from street noise with a small waiting room up front. Super stylish, welcoming, friendly & eclectic design. The bed is comfortable but no window (a fan) and small for 2 people with luggage. The location is terrific 2 blocks from the arch. One small snafu - we booked airport shuttle for 3 - had misunderstanding with staff I meant afternoon & they booked 3am. We had to re pay and staff helped us get a seat on the shuttle we needed to make our flight so all is well that ends well but could be something to be mindful of when dealing with tourists who may not be used to using military time.
Stayed 1 night in Feb 2020
Response from GM CLEE on 13 Apr 2021
Hello Julie, thank you for visiting us, we are glad to know that your stay was great, we hope you can visit us very soon to offer you our options in rooms, remember to visit us on our social networks to be updated to our programming and events that we have planned for you. Best Regards.

10/10 Excellent

CPeterson, Richmond, VA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the BEST hostel I have ever stayed in. The bar area had amazing drinks and food, as well as staff! The environment was very chill, and had just enough quiet that you need to enjoy a vacation, but it was also very social and allowed you to branch out and meet new people. I love photo ops, and Selina had the best artsy areas for that. Overall, I would stay here over and over and over again. It was incredible.
Stayed 2 nights in Feb 2020
Response from CLEE GM on 13 Apr 2021
Hello CPeterson, thank you for visiting us, we are glad to know that your stay was great, we hope you can visit us very soon, remember to visit us on our social networks to be updated to our programming and events that we have planned for you. Best Regards.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last minute trip
Spontaneous trip-So glad we found a last minute private room! The room was very clean, bed was comfy. Bathroom a bit small but very clean! Love the desk and small sofa. The best part was the view of the volcano. We had a 3rd floor room! Location is perfect! I usually stay in boutique hotels with my husband and this room definitely felt like it. The coffee/bar area is great too! Good drinks and WiFi! The next door restaurant la Esquina was awesome!
Stayed 1 night in Feb 2020
Response from GM CLEE on 13 Apr 2021
Hola Claudia, gracias por tu calificación y tiempo brindado, nos agrada saber que tu estadía en Selina haya sido de tu agrado, esperamos nos puedas visitar muy pronto, recuerda visitar nuestras redes sociales de ambas locaciones para que puedas estar atenta a nuestra programación y eventos. Saludos cordiales.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel
Great hostel in a great location. Easy to explore all of Antigua. Loads of facilities and places to just chill.
Stayed 3 nights in Dec 2019
Response from Selina GM on 6 Oct 2021
Thank you for your ten star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Selina GM on 6 Oct 2021
Thank you for your ten star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

8/10 Good

Sivan

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful amenities, only thing we didn’t like is that the shuttles were more expensive than in other agencies, and when we asked the staff about that the answer was that we will be picked up first. It was a lie, we were picked last.
Stayed 1 night in Nov 2019
Response from Selina GM on 6 Oct 2021
Thank you for your star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Selina GM on 6 Oct 2021
Thank you for your five star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good
Stayed 11 nights in Oct 2019
Response from Selina GM on 6 Oct 2021
Thank you for your ten star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Selina GM on 6 Oct 2021
Thank you for your star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

10/10 Excellent

Sriwarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

EdwinDiaz, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked Selina Antigua, it was the best travel experience I’ve ever had. The staff is amazing, the receptionists are very helpful, and the managers are very attentive. They helped with my transportation, tours, and entertainment needs. There is always something to do there: bars, a cinema, restaurants, and a pool.
Stayed 2 nights in Jun 2019
Response from Selina GM on 6 Oct 2021
Thank you for your ten five review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Selina GM on 6 Oct 2021
Thank you for your five star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Selina GM on 6 Oct 2021
Thank you for your ten star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

8/10 Good

GTtraveller

Liked: Cleanliness, amenities, property conditions & facilities
The location and most of the staff are nice. There is one girl that works at the front that is incredibly rude though.
Stayed 1 night in Mar 2019
Response from Selina GM on 6 Oct 2021
Thank you for your star review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019
Response from Selina GM on 6 Oct 2021
Thank you for your ten review. Hope to have you again soon in Selina Antigua or Selina Atitlan. Best Regards.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
awesome outdoor area
This hostel is huge! It's really funky with a bar, eateries, pool, awesome outdoor area and staff who are friendly and helpful.
Stayed 3 nights in Jan 2019
Response from Diego - GM on 29 Jan 2019
Hello friend! Thank you for honest review. You are right, Selina Antigua has everything: unique bar, awesome garden, pool and staff that make the atmosphere unique. Hope to have you again in any Selina around the world. Sincerely,

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Diego - GM on 2 Jan 2019
Thank you for your five star review. Hope to have you again in any Selina around the world.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was really great near of everywhere and amenities
Stayed 1 night in Dec 2018
Response from Diego - GM on 2 Jan 2019
Hello! You are right! Our garden and amenities are perfect to have a great time, alone or with friends. Plus the location is perfect to walk everywhere. Hope to have you again in any Selina around the world. Sincerely,

10/10 Excellent

wan, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the best hostel for backpacker. Share a dormitory with many travelers. Very clean and excellent organizing like a small community. Highly recommend.
Stayed 1 night in Dec 2018
Response from Diego - Operations on 24 Dec 2018
Thank you Wan for your awesome feedback. We are glad that you enjoyed our unique place in La Antigua and that you found everything perfect. Please join us in any of our Selina communities around the world. Sincerely,

10/10 Excellent

Asaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel in antigua!
I was amazed by this place. Everything is so well designed and well maintained and the atmosphere is great! The dorms are super comfi with personal light and socket (even USB sockets!) Don't hesitate.
Stayed 1 night in Dec 2018
Response from Diego - Operations on 24 Dec 2018
Hello Asaf! Thank you for that great feedback. We love that you enjoyed our place and atmosphere. Hope to have you again in any Selina around the world.

8/10 Good

Carla, Honduras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel with good amenities and in great location. Walking distance for many interesting attractions. Do not miss the next-door restaurant plaza called "La Esquina".
Stayed 2 nights in Oct 2018
Response from Selina Antigua on 8 Nov 2018
Dear Carla, Thank you for your comments and feedback, we are glad to know that you enjoyed Selina Antigua. As you mentioned our amenities, location and common areas are amazing. We hope you can visit us in a near future. Kind Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2018
Response from Carlos L., Operations Manager on 13 Sept 2018
Thank you for your visit and rating, we are glad to know that you enjoyed Selina Antigua. We hope you can visit us in a near future. Kind Regards.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Overpriced or what you get (Deluxe room review)
I had the deluxe room booked - and for the price (around $80) it was a bit disappointing. The room faces the street, and has a tiny balcony - therefore it is very noisy with traffic all through the night, and the exhaust fumes make it rather unpleasant if you open the doors to the balcony. Daily housekeeping was done, but on three of my 4 days only one of the two bins was emptied, the bathroom wasn't cleaned properly - I understand it's a hostel, and would have been happy with the lax service if the price would have been lower. You can get a better and quieter room for that money in Antigua. On the positive side, the communal areas were really nice, and the service was good, always somebody on reception who spoke fluent english and was able to help out with transport and tours. Also the concept of the chain is clearly pointed towards young travellers, in my mid forties I felt a bit misplaced.
Response from Carlos L., Operations Manager. on 13 Sept 2018
Dear, We appreciate your visit and comments, we are glad that you enjoyed Selina Antigua. As you mentioned our common areas, service and staff are amazing, we hope you can visit us very soon to be able to offer you our options in rooms which we are sure you will love. We will verify our cleaning protocols for greater comfort, we appreciate your observation. Kind Regards.

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel with female dorms and hot water
I really wanted to give this hotel 5-stars but a few things fell short towards the end of my visit so I'm opting for 3 instead. For the positives: the hotel is well-located in Antigua, the prices are reasonable, the showers are hot and clean, the hotel looks really pretty and the beds are comfortable. In the dorm I stayed at, there was outlets around all of the beds, which is really convenient. I also liked that there was a female dorm, which is sometimes hard to find in hostels in Guatemala. Internet seems to be relatively fast. I was able to download a few Netflix episodes. However, there's a few things I didn't like. First, customers are allowed to smoke in the restaurant/bar area, which is really disgusting and unpleasant. Second, I booked a shuttle ticket at this hotel for Livingston in Guatemala. What they sold me was not a direct shuttle at all - it was a shuttle to a bus station in Guatemala City, where they gave me a ticket for a LiteGua bus to... Rio Dulce. Not Livingston. So it was really annoying because once in Rio Dulce, I had to pay an extra 150Q (about 30$) for the last leg to Livingston. It was also annoying because it was not a shuttle at all, it was just a shuttle to a bus station where I had to wait an hour to get on a bus. If I would have known, I would have simply gone to Guatemala City by myself and booked the bus myself.
Response from Carlos L., Operations Manager on 28 Apr 2018
Dear Myriam, We appreciate your comments and feedback, we are glad to know that you enjoyed our facilities and female dorm. Regarding your shuttle we apologized for the inconvenience and miscomunitation, all our areas have signs of no smoking, we will take care that all our visitors and guests can see it, thanks for the observation. Kind Regards Carlos L., Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rooms situated right in Antigua only 3 blocks from the main square!
Stayed 4 nights in Nov 2017
Response from Paola, Community Supervisor on 16 Nov 2017
Thank you for your comment! We are glad to know that you visited us and enjoyed our location and rooms. We have a privileged view of the volcanoes and yes, we are very close of the Central Park. We hope to have you here at Selina Antigua again soon! Kind regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
El ambiente es muy agradable y se encuentra en una exelente ubicación

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Una experiencia muy agradable

6/10 Okay

Roman

Lindo

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is technically a very nice place, very green and lots of places "to hang out". Yet the management of this hostel chain is way too focussed on making the last Dollar out of you, e.g. by overcharging the legal limit for additional nights (in Guatemala every room has a max ask price which hangs in the room). Also the room quality is best average and very noisy as not sound isolated to the outside (you cannot close the top windows which only consist of wooden bars with big spaces in between).
Stayed 2 nights in Oct 2022

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Si vous êtes jeunes et social, cest parfait
Très bel endroit, surtout pour les jeunes. J'ai dormi dans le dortoir de style tente bedouin, c'était confortable mais plutôt bruyant. Les déjeuners ne sont pas inclus mais y a une grande cuisine commune où on peut laisser notre nourriture étiquetée. L'établissement est situé en plein centre de Antigua, donc facile d'accès pour visiter les alentours.
Stayed 2 nights in Nov 2022