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Reviews of Premiere Classe Annecy Sud - Cran Gevrier

1 out of 5
Premiere Classe Annecy Sud - Cran Gevrier
8 bis, Route des Creuses, Annecy

Reviews

6.4
Rating 10 - Excellent. 40 out of 398 reviews" "
Rating 8 - Good. 127 out of 398 reviews" "
Rating 6 - Okay. 134 out of 398 reviews" "
Rating 4 - Poor. 64 out of 398 reviews" "
Rating 2 - Terrible. 33 out of 398 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception was very helpful and efficient. Although the room did not have A/c it did have a nice fan that worked well.
Stayed 1 night in Sep 2023
Response from La réception on 21 Dec 2023
Good morning,The entire Première Classe Annecy Sud team thanks you for your comment as well as this very nice rating.Hoping to see you soon,

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cheap and easy
We arrived late but reception was extremely helpful
Stayed 1 night in Apr 2022

8/10 Good

Taeya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, good size room, connected bathroom with good shower and toilet. Only problem was it was further from the city than we expected. But the walk was nice. Very easy bus routes to and from the train station and right into town!
Stayed 3 nights in Oct 2021

10/10 Excellent

Martin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and breakfast area disinfected regularly as is necessary in times of Covid. Room comfortable and quiet with a view of the mountains. No A/C or lift which probably is the reason it's only one star but also means economical prices so its excellent value for money, hence my rating. It's about 20 minutes walk to the station and centre of town. Food restaurants locally.
Stayed 2 nights in Aug 2020
Response from La Réception on 20 Aug 2020
Bonjour, Nous vous remercions pour votre commentaire en espérant vous revoir dans notre établissement. Bien cordialement

6/10 Okay

Gary

Disliked: Property conditions & facilities
Annecy road trip
Stayed 3 nights in Jul 2020
Response from La Réception on 1 Aug 2020
Bonjour Monsieur, merci d'avoir prit le temps de nous attribuer une note, au plaisir de vous accueillir à nouveau Cordialement

8/10 Good

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the showerhead was not attached to the wall, we were with 2 and there was only 1 towel, there was no towel for the floor or face, no alcoholgel at night in the reception
Stayed 1 night in Jul 2020
Response from La Réception on 26 Jul 2020
Hello, Sir, thank you for your observations cordially

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, not too far from bus station. Only unexpected expense was taxes on the room when I got there.
Stayed 1 night in Sep 2019

6/10 Okay

raymond

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Incredibly meh with very dirty beds
Dirty dirty dirty beds. Stains, lots of hair (that wasn’t ours) dead bugs and cigarette holes in the duvet. Dirty room, tv remote didn’t work, front desk staff were tolerable but not very polite. Very meh hotel. But Annecy is beautiful! Not bad If you’re not spending much time in the room.
Stayed 2 nights in Jul 2019

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Anne

Disliked: Cleanliness, property conditions & facilities
Stopover
It was a stopover on our way to the alps. It was cheap but not very cheerful. It is in bed of a upgrade. However it was easy to find, which in Annecy can be a challenge.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good internet, nice room. Water and biscuits in the room. Easy to park. Not bad wifi.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Hotel was ok but the fact the rate Expedia charged was much more than the reception rate at the hotel Hotel was ok for a night passing through
Stayed 1 night in Dec 2018

4/10 Poor

HannibalFilius, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
If you are looking for something inexpensive relatively close to the city centre, and are willing to take very basic accommodations that are fairly worn down, this might work for you. Room was clean, bathroom was in need of update/cleaning - mold in shower, broken shower, etc.
Stayed 1 night in Sep 2018

2/10 Terrible

I, Wolverhampton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very disappointing.
My wife had to clean the room when we arrived as the floor and skirting boards were filthy. The shower curtain was very badly soiled and had to be changed. There was no soap in the dispenser and, dispite our complaint on arrival, we never got any throughout our stay. The rooms are not serviced on a day to day basis and we have evidence, which suggests that,between room changeovers, only bed sheets are changed. Almost everything we asked for seemed too much trouble too be granted e.g. soap, needle and thread, a kettle, the loan of a couple of wine glasses etc. This hotel, however, is very quick off the mark in taking your payments.
Stayed 6 nights in Aug 2018

6/10 Okay

roger, England

Disliked: Property conditions & facilities
Tired
There was no lift and the rooms were tired. One room had no chair or soap dispenser in the shower and our soap dispenser was broken
Stayed 2 nights in Aug 2018

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus bas classe, lowest class!
This place is shockingly disgusting. We would not recommend it to anyone. Camping outdoors would be better value for money. Firstly, check in service was rude and sub-standard. Some might say that's just French people. But the man at the counter couldn't even utter any basic greetings beyond a grunt and a few other absolutely necessary one worded answers...and that's to someone who could speak in French! That's not French, it's just plainly discourteous. Then when we got into the room it didn't have air conditioning or fan in heatwave. The showerhead was just dangling, so we asked for a room change. The same check in counter man came, knocked on the door, went into the room and without saying one word, crookedly attached the showerhead back on. He left without saying a word and we didn't even know if we could move to a new room. We knew he finished because we saw that the showerhead was sort of patched up. He had no manners and we are not sure how he manages to stay employed with such a bad attitude. On a closer inspection of the room, it was dark, untidy, pubic hair in the shower, sand paper toilet paper, no soap, worn linen and towels. We didn't dare put anything in the bathroom for fear of the mould and germs. The room is like a prison cell with a small window. All of this for about €65 a night. It's not worth it at all. Who would pay €65 to be treated like a sub-class citizen? Première classe? What a joke. Plus bas classe (lowest class) in our opinion.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Close to the old town
Stayed 3 nights in Jun 2018

4/10 Poor

Ilir

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired hotel
A tired hotel in bad need of modernising. Dark, grim rooms. Tiny bathrooms. Breakfast pretty basic. Would not recommend this hotel, unless you have no other options! The hotel is far away from town centre.
Stayed 1 night in Jul 2017

4/10 Poor

John, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine except for the alarms
Our stay was ruined by loud alarms that went off at 2:30am and 8:30am and remained on for many minutes.

4/10 Poor

The asian guy, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
disinterested, rude staff at the front desk.
Horrible front desk staff who's more interested in smoking then assisting weary travellers.. Get ready to be mocked for not speaking french. Absolutely appalling attitude.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
OK value for the price but not more.
The hotel is OK but I wouldn't stay there for longer stays. The rooms are small, the breakfast area also. In our rooms, the shower was broken and there was no WiFi. OK for short stays..

4/10 Poor

Fung Ha Janice

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Rodolphe

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Tres moyen malgre un prix bon marché
Convenable pour le prix proposé Il ne faut pas etre rzgardant sur la proprete, draps, fenetres, sanitaires tres moyens. Moisissures Chauffage sous controle.nous le comprenons. Par contre couvertures insuffisantes et isolation mediocre ont cree une nuit inconfortable
Stayed 1 night in Dec 2023
Response from La réception on 8 Feb 2024
Bonjour,Merci d'avoir pris le temps de laisser votre commentaire.Cordialement

4/10 Poor

Alain

Business traveller
Où sont les viennoiseries pour le petit déjeuner
Pas de viennoiserie. La chambre n'est pas faite.
Stayed 2 nights in Nov 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre commentaire.Cordialement

6/10 Okay

Guillaume

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de noter notre établissement.Cordialement

8/10 Good

Alberto

Liked: Staff & service
Buon rapporto qualità prezzo
la Camera e la pulizia sono rapportati all'economicità della struttura.
Stayed 1 night in Oct 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre commentaire ainsi que cette belle note.Coridalement

6/10 Okay

Francisco C

Liked: Staff & service
Simples, mas próximo a Annecy (25 min a pé)
A rede Premiere é simples. Boa localizaçao, próximo ao centro de Annecy. Estacionamento grátis, café da manha disponível (pago, não utilizamos)
Stayed 2 nights in Sep 2023
Response from La réception on 21 Dec 2023
Bom dia,Obrigado por reservar um tempo para deixar seu comentário.Sinceramente

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre belle note.Cordialement

6/10 Okay

VeronicA

Stayed 3 nights in Oct 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre note.Cordialement

6/10 Okay

Maria

Travelled with group
Hotel sencillo pero comodo y facil acceso para visitar e Annecy, servicio correcto calida/precio. personal agradable.
Stayed 1 night in Sep 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre commentaire.Coridalement

8/10 Good

Steeve

Stayed 1 night in Oct 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser cette belle note.Cordialement

8/10 Good

Lesslie

Travelled with family
Liked: Staff & service, amenities
-
Stayed 1 night in Sep 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre note.Coridalement

6/10 Okay

Jilson

Travelled with family and small children
Liked: Staff & service
Atendimento impecável, parque estacionamento, calmo
Stayed 2 nights in Sep 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre note.Cordialement

4/10 Poor

Sandrine

Stayed 1 night in Aug 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre note.Cordialement

6/10 Okay

chatelet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
la chambre est vétuste,aurai besoin d'un bon coup de peinture,la salle de bain,vraiment salle
Stayed 1 night in Aug 2023
Response from La réception on 21 Dec 2023
Bonjour, Merci d'avoir pris le temps de nous laisser vos commentaires. Cordialement

8/10 Good

Lena

Stayed 1 night in Jun 2023
Response from La réception on 7 Aug 2023
Bonjour,Merci pour cette belle note.Cordialement

6/10 Okay

FREDERIC

Liked: Cleanliness, staff & service
Disliked: Room comfort
J'ai trouvé le tarif un peu élevé (~100€ la nuit). Pas de clim, un matelas très raide et une douche avec un rideau de douche qui vient se coller au corps. Pas de soucis avec le personnel que j'ai croisé. Souriant.
Stayed 4 nights in Jul 2023
Response from La réception on 7 Aug 2023
Bonjour,Merci d'avoir pris le temps de laisser vos impressions. Nous sommes désolés du désagrément que vous avez pu avoir lors de votre séjour.Cordialement

6/10 Okay

Jaime

Travelled with partner
Rien d'autre à part aucune climatisation et Vu les chaleurs ces temps ci, cela manque énormément.
Stayed 1 night in Jul 2023
Response from La réception on 7 Aug 2023
Bonjour,Merci d'avoir pris le temps de laisser vos impressions.Cordialement

8/10 Good

Klaus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unterkunft und Lage wie angekündigt ok. Frühstück nicht üppig, aber ausreichend. Zentrum gut und schnell erreichbar zu Fuß. Nettes Personal.
Stayed 5 nights in Jun 2023
Response from La réception on 7 Aug 2023
Guten Morgen,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke und diese nette Nachricht zu hinterlassen.AufrichtigDie Rezeption

4/10 Poor

Renata

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d' avoir pris le temps de laisser votre note.Coridalement

4/10 Poor

Martin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Renovierung dringend nötig, Frühstück schlecht, schlechtestes Hotel bisher
Stayed 2 nights in Jun 2023
Response from La réception on 21 Dec 2023
Bonjour, Merci d'avoir pris le temps de nous laisser vos commentaires. Cordialement

8/10 Good

Mimoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser cette belle note.Coridalement

6/10 Okay

Oliver

Stayed 1 night in May 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre note.Coridalement

6/10 Okay

Marie laure

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Moyen
La chambre était propre Mais moisissures sur le plafond de la salle de bain Radiateur posé au sol non branché La télécommande de la télé ne fonctionnait pas, pas de solution proposée
Stayed 3 nights in May 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser vos impressions. Nous sommes désolés des désgrément que vous avez pu avoir lors de votre séjour.Coridalement

2/10 Terrible

Hayri

Stayed 1 night in May 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser cette note.Cordialement

8/10 Good

CHOPIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pas de mauvaise surprise
Un bon accueil! Cela reste un hôtel pas cher avec des draps et couverture et non pas une couette! On en a pour son argent
Stayed 1 night in May 2023
Response from La réception on 16 May 2023
BonjourMerci d'avoir pris le temps de laisser votre commentaire.Cordialement

6/10 Okay

cyril

Stayed 2 nights in Apr 2023
Response from La réception on 21 Dec 2023
Bonjour,Merci d'avoir pris le temps de laisser votre note.Cordialement

10/10 Excellent

Cedric

Stayed 1 night in Mar 2023
Response from La réception on 29 Mar 2023
Bonjour,Merci d'avoir laisser cette très belle note.Au plaisir de vous revoir dans notre établissement.CordialementLa réception

6/10 Okay

gregory, Aulnoz lez valenciennes

Travelled with family and small children
Liked: Cleanliness, staff & service
Bonjour Prise denudé sans cache prise chambre 300 pour le radiateur Douche vraiement mediocre
Stayed 1 night in Feb 2023