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In-room safe, free WiFi, linens
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In-room safe, free WiFi, linens
In-room safe, free WiFi, linens

Guest reviews

4.0 out of 5 Very good
270 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Bar
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationChurch of St. Francis1 min walk
Popular LocationPalais de l Ile1 min walk
Popular LocationChurch of St. Maurice2 min walk
AirportAnnecy (NCY-Annecy - Haute-Savoie)17 min drive

Choose dates to view prices

  • Premium Double Room

    4.7/5 guest room rating

    Room amenities

    • 150 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsPremium Double Room
  • Room "Charme" with Double bed

    4.2/5 guest room rating

    Room amenities

    • 150 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom "Charme" with Double bed
  • Single Room, 1 Single Bed

    5/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room, 1 Single Bed
  • Suite Empereur

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • River view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite Empereur
  • Suite Duc

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuite Duc
  • Premium Twin Room

    4/5 guest room rating

    Room amenities

    • 150 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsPremium Twin Room
  • Room "Charme" with Twin beds

    5/5 guest room rating

    Room amenities

    • 150 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom "Charme" with Twin beds
  • Family Room

    Room amenities

    • 269 sq ft
    • Sleeps 4
    More detailsFamily Room

About this area

Annecy

Located in Annecy's Annecy Old Town neighbourhood, Hôtel du Palais de l'Isle is in the historical district and near the beach. Amours Bridge and Palais de l Ile are local landmarks, and some of the area's attractions include Station Roller and Les Passagers du Vent. Jardins Secrets and Tactiq Aventure are also worth visiting. Our guests appreciate the hotel's central location.
Visit our Annecy travel guide
View in a map
Popular Location

What's nearby

  • Church of St. Francis - 1 min walk
  • Palais de l Ile - 1 min walk
  • Church of St. Maurice - 2 min walk
  • Annecy Castle - 4 min walk
  • Notre-Dame-de-Liesse Church - 4 min walk

Getting around

  • Annecy Station - 9 min walk
  • AirportGeneva (GVA-Cointrin Intl.) - 54 min drive

Restaurants

  • Le Fréti - 3 min walk
  • Cafe Bunna - 3 min walk
  • Les Tables - 4 min walk
  • Les Chineurs de la Cusine - 4 min walk
  • Arômatik' - 5 min walk

About this property

Hôtel du Palais de l'Isle

3-star Annecy hotel in Annecy Old Town, walk to Lake Annecy
Along with a bar/lounge, this smoke-free hotel has free newspapers and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe. All 34 rooms offer free WiFi, coffee makers and TVs with satellite channels. Guests will also find safes and free toiletries.
Hôtel du Palais de l'Isle offers 34 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Discounted parking nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 12 per person
  • 1 bar

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

More

  • Renovated entire property – June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

There is no front desk at this property

Pets

Pets are allowed for an extra charge of EUR 11 per pet, per day

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Pet fee: EUR 11 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Frequently asked questions

Can I cancel my reservation for free at Hôtel du Palais de l'Isle and receive a full refund?
Yes, Hôtel du Palais de l'Isle offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel du Palais de l'Isle cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hôtel du Palais de l'Isle?
As of 19 Sep 2020, prices found for a 1-night stay for 2 adults at Hôtel du Palais de l'Isle on 19 Oct 2020 start from £95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hôtel du Palais de l'Isle pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 11 per pet, per day.
How much is parking at Hôtel du Palais de l'Isle?
Hôtel du Palais de l'Isle doesn't offer parking.
What time is check-in at Hôtel du Palais de l'Isle?
Check-in is from 3 PM to midnight.
What time is check-out at Hôtel du Palais de l'Isle?
Checkout is at 11:30 AM.
Where is Hôtel du Palais de l'Isle located?
Located in Annecy Old Town, this hotel is steps away from Church of St. Francis and Lake Annecy. Annecy Castle is 0.2 mi (0.3 km) away. Annecy Station is 9 minutes by foot.
4.0
Very good
270 reviews
5 - Excellent
94
4 - Good
119
3 - Okay
38
2 - Poor
10
1 - Terrible
9

4.2/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, the location was excellent and the Emperor suite was amazing, fantastic balcony with one of the most beautiful views in all of Annecy. Thank you Hotel du Palais de I’Isle team.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean, comfortable, great staff and well done design.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool & helpful staff. Great location. A little hard to find as entrance is off a side street. Very secure. Very modern & clean. They have a parking deal if you park in their offered locations. Beautiful views. Very clean, comfprtable. I would stay again for sure.
Stayed 1 night in Jan 2020

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities, room comfort
terrible !!! never felt like that about a hotel.
we were not told in advance that there is no elevator to all rooms !!! we received rooms on the 5th floor when the elevator can go only to the 4th floor !! we are 70 years old and had to carry our luggage by ourselves on the stairs !! no one helped us even we offered to pay for it. there is no possibility to get close to the Hotel with the car to unload our luggage... we had to carry it from parking far away while was raining!! there is no chance we will stay or recommend that place!!!
Stayed 1 night in Nov 2019

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Room comfort
Location is maybe too far into town. Parking issue
The 19 stairs to the 5th floor. (The lift didn’t go there)and super tight room compounded by a very hard and basic mattress made for a not so restful night.
Stayed 1 night in Oct 2019

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