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Best Western Plus Hotel Carlton

Photo gallery for Best Western Plus Hotel Carlton

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Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk

Overview of Best Western Plus Hotel Carlton

Best Western Plus Hotel Carlton

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
5 Rue Des Glieres, Annecy, Haute-Savoie

Explore the area

  • Popular LocationLake Annecy6 min walk
  • Popular LocationCentre Commercial Courier7 min walk
  • Popular LocationAnnecy Castle7 min walk
  • AirportAnnecy (NCY-Annecy - Haute-Savoie)14 min drive

Choose dates to view prices

About this area

Annecy

Best Western Plus Hotel Carlton is located in Annecy Old Town, a neighbourhood in Annecy, and is in the city centre and on a lake. Belvedere Golf and Lake Annecy Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Station Roller and Les Passagers du Vent. Jardins Secrets and Kart Parc are also worth visiting. Discover the area's water adventures with waterskiing and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Notre-Dame-de-Liesse Church - 4 min walk
  • Palais de l Ile - 6 min walk
  • Lake Annecy - 6 min walk
  • Centre Commercial Courier - 7 min walk
  • Annecy Castle - 7 min walk

Getting around

  • Annecy Station - 4 min walk
  • Geneva International Airport (GVA) - 44 min drive

Restaurants

  • Brumes - 2 min walk
  • Le Jean Jacques Rousseau - 3 min walk
  • Le Vertumne - 4 min walk
  • Cafe Bunna - 4 min walk
  • La Maison - 4 min walk

About this property

Best Western Plus Hotel Carlton

Lakefront Annecy hotel in Annecy Old Town with bar/lounge
Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and multilingual staff. All 55 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find espresso makers and free bottled water.
Best Western Plus Hotel Carlton offers 55 forms of accommodation with minibars and espresso makers. Each accommodation is individually decorated. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 15 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18 for adults and EUR 8 for children
  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: EUR 200.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Up to 44 lbs/20 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 1.45 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 8 for children (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 200.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts Visa, Mastercard, American Express, Eurocard and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Carlton Annecy
Best Western Plus Hotel Carlton Annecy
Best Western Plus Carlton Annecy
Best Western Hotel Carlton Annecy
Best Plus Carlton Annecy
Best Western Plus Hotel Carlton Hotel
Best Western Plus Hotel Carlton Annecy
Best Western Plus Hotel Carlton Hotel Annecy

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 241 out of 695 reviews
5 - Excellent 35%
Rating 4 - Good. 311 out of 695 reviews
4 - Good 45%
Rating 3 - Okay. 104 out of 695 reviews
3 - Okay 15%
Rating 2 - Poor. 30 out of 695 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 695 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great location. Easy to walk to the old town area, just a couple of blocks away. Staff here is amazing. Very helpful and speak English. Clean room, simple but clean. Parking made all the difference.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good position. The bar area could have been more inviting!
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly stuff ready to help and explain very clean rooms
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019