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Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk

Guest reviews

4.1 out of 5 Very good
669 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Parking Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Map

Explore the area

Popular LocationNotre-Dame-de-Liesse Church4 min walk
Popular LocationPalais de l Ile6 min walk
Popular LocationAnnecy Castle7 min walk
AirportAnnecy (NCY-Annecy - Haute-Savoie)13 min drive

Choose dates to view prices

  • Classic Room, 1 Double Bed, Non Smoking (Small Room)

    4.3/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room, 1 Double Bed, Non Smoking (Small Room)
  • Executive Room, 1 Queen Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsExecutive Room, 1 Queen Bed, Non Smoking
  • Executive Room, 2 Single Beds, Non Smoking

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsExecutive Room, 2 Single Beds, Non Smoking
  • Executive Room, 3 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsExecutive Room, 3 Single Beds
  • Comfort Room, 1 Queen Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsComfort Room, 1 Queen Bed, Non Smoking
  • Comfort Room, 2 Single Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking (Balnéo)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking (Balnéo)

About this area

Annecy

Located in Annecy's Annecy Old Town neighbourhood, Best Western Plus Hotel Carlton is in the city centre and on a lake. Belvedere Golf and Lake Annecy Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Station Roller and Les Passagers du Vent. Jardins Secrets and Kart Parc are also worth visiting. Discover the area's water adventures with waterskiing and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Annecy travel guide
View in a map
Popular Location

What's nearby

  • Notre-Dame-de-Liesse Church - 4 min walk
  • Palais de l Ile - 6 min walk
  • Centre Commercial Courier - 7 min walk
  • Annecy Castle - 7 min walk
  • Church of St. Maurice - 7 min walk

Getting around

  • Annecy Station - 2 min walk
  • AirportGeneva (GVA-Cointrin Intl.) - 48 min drive

Restaurants

  • Cafe Bunna - 4 min walk
  • Le Fréti - 4 min walk
  • Les Tables - 4 min walk
  • The Little Italy - 4 min walk
  • L'Etage - 5 min walk

About this property

Best Western Plus Hotel Carlton

Lakefront Annecy hotel in Annecy Old Town, walk to Lake Annecy
Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and multilingual staff. All 55 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find espresso makers and free bottled water.
Best Western Plus Hotel Carlton offers 55 forms of accommodation with minibars and espresso makers. Each accommodation is individually decorated. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 15 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: EUR 17 for adults and EUR 8 for children
  • 1 bar

Family friendly

  • Dry-cleaning service
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Up to 44 lb/20 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 8 for children (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 200.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Carlton Annecy
Best Western Plus Hotel Carlton Annecy
Best Western Plus Carlton Annecy
Best Western Hotel Carlton Annecy
Best Plus Carlton Annecy
Best Western Plus Hotel Carlton Hotel
Best Western Plus Hotel Carlton Annecy
Best Western Plus Hotel Carlton Hotel Annecy

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Hotel Carlton and receive a full refund?
Yes, Best Western Plus Hotel Carlton offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Hotel Carlton cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Plus Hotel Carlton pet-friendly?
Yes, this property allows pets with a maximum weight of up to 20 kg per pet. There's a fee of EUR 10 per pet, per day.
How much is parking at Best Western Plus Hotel Carlton?
Self-parking is available for EUR 15 per day. Limited spots are available.
What time is check-in at Best Western Plus Hotel Carlton?
Check-in is from 3 PM to 2 AM.
What time is check-out at Best Western Plus Hotel Carlton?
Checkout is at 11:30 AM. Late checkout is available for EUR 200.00 (subject to availability).
Where is Best Western Plus Hotel Carlton located?
Located in Annecy Old Town, this hotel is within a 10-minute walk of Notre-Dame-de-Liesse Church, Lake Annecy and Annecy Castle. Palais de l Ile and Musee-Chateau are also within 10 minutes. Annecy Station is only a 2-minute walk.
4.1
Very good
669 reviews
5 - Excellent
228
4 - Good
300
3 - Okay
102
2 - Poor
30
1 - Terrible
9

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great location. Easy to walk to the old town area, just a couple of blocks away. Staff here is amazing. Very helpful and speak English. Clean room, simple but clean. Parking made all the difference.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A good position. The bar area could have been more inviting!
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly stuff ready to help and explain very clean rooms
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Modern and clean - nice bar too and breakfast!
Stayed 1 night in Oct 2019
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