Carrer Prat de la Creu, 14, Andorra la Vella, AD500
Explore the area
Popular LocationPyrenees Andorra Shopping Centre6 min walk
Popular LocationPlaca del Poble9 min walk
Popular LocationCaldea Spa15 min walk
AirportAndorra la Vella (ALV-Andorra la Vella Heliport)4 min drive
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About this area
Andorra la Vella
Located in Andorra la Vella, Novotel Andorra is in the city centre. Perfume Museum and Carmen Thyssen Museum are cultural highlights, and some of the area's attractions include Palau de Gel and Naturlandia. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.
L'Hospitalet-pres-l'Andorre Station - 38 min drive
Barcelona El Prat Airport (BCN) - 150 min drive
Restaurants
Eatalian Republic - 2 min walk
El Refugi Alpí - 3 min walk
La Mossegada - 3 min walk
El Japo - 3 min walk
Fresc Co - 3 min walk
About this property
Novotel Andorra
4-star, family-friendly hotel near Pyrenees Andorra Shopping Centre
This hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 102 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include coffee makers, down duvets and flat-screen TVs.
Novotel Andorra offers 102 accommodations with minibars and a safe. Beds feature down comforters. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room.
The spa is open daily.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 23 per night)
Height restrictions apply for on-site parking
Ski shuttle nearby
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 15-16 for adults and EUR 11-12 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Things to do
Fitness centre
Full-service spa
Indoor pool
Playground
Sauna
Steam room
Family friendly
Free cots/infant beds
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance
Languages spoken
Catalan
English
French
Portuguese
Russian
Spanish
Business services
Business centre
Computer station
Conference space (4326 square feet)
Meeting rooms
Outdoors
Pool sunloungers
Terrace
Spa
Massages
Spa open daily
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 22 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Breakfast fee: between EUR 15 and EUR 16 for adults, and EUR 11 and EUR 12 for children (approximately)
Self-parking fee: EUR 23 per night
Pet fee: EUR 22 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to a spa and additional amenities at a nearby hotel.
We should mention
Pool access available from 9:30 AM to 9:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella
Overall score and ratings
4.1
Very good
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The location is very good; the "Buffet Cafe" is very nice and convenient for breakfast - though good and convenient for dinner, there are plenty of places nearby that offer good food at competitive prices. If WiFi connectivity is "important", this is not the hotel for you; in-room connectivity (we were on the 6th floor) is poor and lacks the power to do much, once connected. The staff is pleasant and helpful.
Greay family experience. Spa and pool as located inside Mercur hotel but that wasn't a problem. Is just steps away. Parking on site, for about the same price as city parking.