Photo gallery

Featured image
Indoor pool, open 9:30 AM to 1:30 PM, pool loungers
Flat-screen TV
View from Room
Down duvet, minibar, in-room safe, desk

Guest reviews

4.1 out of 5 Very good
498 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment


Explore the area

Popular LocationPyrenees Andorra Shopping Centre6 min walk
Popular LocationPlaca del Poble9 min walk
Popular LocationCasa de la Vall9 min walk
AirportAndorra la Vella (ALV-Andorra la Vella Heliport)5 min drive

Choose dates to view prices

  • Superior Double Room, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Mountain view
    • Sleeps 4
    More detailsSuperior Double Room, Multiple Beds

About this area

Andorra la Vella

Located in Andorra la Vella, Novotel Andorra is in the city centre. Naturlandia is a popular area attraction and if an activity is on the agenda, Caldea Spa and Soldeu Ski Resort are worth checking out. Travelling with kids? Consider Palau de Gel, or check out an event or a game at Devk-Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing.
Visit our Andorra la Vella travel guide
View in a map
Popular Location

What's nearby

  • Pyrenees Andorra Shopping Centre - 6 min walk
  • Placa del Poble - 9 min walk
  • Casa de la Vall - 9 min walk
  • Caldea Spa - 15 min walk
  • Santa Coloma Church - 4 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • AirportBarcelona (BCN-Barcelona Intl.) - 150 min drive


  • La Brasserie — 1 min walk
  • EL GRILL — 1 min walk
  • Fresc Co - 3 min walk
  • L'Escenari de pizzes - 5 min walk
  • La Piazza - 5 min walk

About this property

Novotel Andorra

4-star, family-friendly hotel near Pyrenees Andorra Shopping Centre
This hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 102 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include coffee/tea makers, down duvets and flat-screen TVs.
Novotel Andorra offers 102 forms of accommodation with minibars and a safe. Beds feature down comforters. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 23 per night
  • Parking height restrictions apply
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15-16 for adults and EUR 11-12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mini golf

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms


  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (4326 square feet)


  • Pool sunloungers
  • Terrace


  • Massages
  • Spa open daily
  • Steam room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility


  • Designated smoking areas

Room amenities


  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens


  • Bathroom (partially open)
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar


  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing



Check-in between 2 PM and midnight
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 29 2020 to October 8 2020 (dates subject to change):
  • Children's club
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 22 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 15 and EUR 16 for adults, and EUR 11 and EUR 12 for children (approximately)
  • Self-parking fee: EUR 23 per night
  • Pet fee: EUR 22 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to a spa and additional amenities at a nearby hotel.

We should mention

Pool access available from 9:30 AM to 1:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Can I cancel my reservation for free at Novotel Andorra and receive a full refund?
Yes, Novotel Andorra offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Andorra cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Andorra have a pool?
Yes, this property has an indoor pool. Pool access is from 9:30 AM to 1:30 PM.
Is Novotel Andorra pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 22 per pet, per day.
How much is parking at Novotel Andorra?
Self-parking is available for EUR 23 per night.
What time is check-in at Novotel Andorra?
Check-in is from 2 PM to midnight.
What time is check-out at Novotel Andorra?
Checkout is at noon.
Where is Novotel Andorra located?
Located in the centre of Andorra la Vella, this family-friendly hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble and Perfume Museum.
Very good
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly hotel staff. Nice and clean. Wifi not consistent, cuts out frequently.
Stayed 4 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient and very friendly staff.
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel for Andorra
Overall very good experience as no issue is indicative of a well oiled machine. Good location, the hard materials; bed, room, restroom, amenities were all very good. Check in took a bit longer than expected but nothing too outrageous. Only thing is power somehow fried my Converter that’s been with me for a long time. No idea what caused it but might want to check voltage on your electronic set up to make sure same doesn’t happen to you. Check out was fine, except took longer than expected because was again waiting for lengthy check in to complete. Other than these very minor things, it was very pleasant.
Stayed 1 night in Oct 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed this hotel in the heart on Andorra. The rooms were nice and we had a great view of the river in the city center. The breakfast was extensive and a great start to the morning. I would stay here again.
Stayed 1 night in Sep 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Parking at hotel was full, swimming pool in another hotel and indoors so was disappointed. 2 lifts, 1 was out of order which was a nightmare as it was so busy. Room was clean and comfortable and location was good. Staff were friendly.
Stayed 1 night in Jun 2019

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