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Seasonal outdoor pool
Indoor spa bath
Minibar, in-room safe, free WiFi
In-room business centre

Guest reviews

253 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationPyrenees Andorra Shopping Centre18 min walk
Popular LocationPlaca del Poble18 min walk
Popular LocationCasa de la Vall2 min drive
AirportAndorra la Vella (ALV-Andorra la Vella Heliport)2 min drive
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  • Double Room

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsDouble Room
  • Double Room Single Use

    Room amenities

    • Sleeps 1
    • 1 King Bed OR 2 Single Beds
    More detailsDouble Room Single Use
  • Triple Room

    Room amenities

    • Sleeps 3
    • 2 Single Beds OR 1 Double Sofa Bed
    More detailsTriple Room
  • Triple Room (2 adults and 1 child)

    Room amenities

    • Sleeps 3
    • 3 Single Beds
    More detailsTriple Room (2 adults and 1 child)

About this area

Andorra la Vella

Hotel Zenit Diplomatic is located in Andorra la Vella. Naturlandia is a popular area attraction and if an activity is on the agenda, Caldea Spa and Soldeu Ski Resort are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Devk-Arena or Palau de Gel. Spend some time exploring the area's activities, including skiing and golfing.
Visit our Andorra la Vella travel guide
View in a map
Popular Location

What's nearby

  • Pyrenees Andorra Shopping Centre - 18 min walk
  • Placa del Poble - 18 min walk
  • Caldea Spa - 19 min walk
  • Casa de la Vall - 2 min drive
  • Santa Coloma Church - 5 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 37 min drive
  • AirportBarcelona (BCN-Barcelona Intl.) - 151 min drive

Restaurants

  • Pizzeria Angelo - 11 min walk
  • El Bon Café - 12 min walk
  • Hard Rock Cafe Andorra - 12 min walk
  • Restaurant 120 - 12 min walk
  • Plat’in - 13 min walk

About this property

Hotel Zenit Diplomatic

4-star spa hotel near Caldea Spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 85 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Guests will also find room service (during limited hours), hairdryers and safes.
Hotel Zenit Diplomatic offers 85 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. This Andorra la Vella hotel provides complimentary wireless Internet access.
An outdoor pool and a spa tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, DIPLOMATIC. The spa is equipped with a spa tub and a steam room.

The spa is open selected days. Guests under 14 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: EUR 17 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–10:30 AM: EUR 10 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space (1690 square feet)

Outdoors

  • Terrace

Spa

  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in between 3 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 October 2020 to 30 November 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 25.0 per day.
Cots (infant beds) are available for EUR 4.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Covered self-parking fee: EUR 17 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hotel Zenit Diplomatic
Hotel Zenit Diplomatic Andorra La Vella
Zenit Diplomatic
Zenit Diplomatic Andorra La Vella
Hotel Zenit Diplomatic Hotel
Hotel Zenit Diplomatic Andorra la Vella
Hotel Zenit Diplomatic Hotel Andorra la Vella

Frequently asked questions

Can I cancel my reservation for free at Hotel Zenit Diplomatic and receive a full refund?
Yes, Hotel Zenit Diplomatic offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Zenit Diplomatic cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Zenit Diplomatic have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 9:00 PM.
Is Hotel Zenit Diplomatic pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Zenit Diplomatic?
Self-parking is available for EUR 17 per day.
What time is check-in at Hotel Zenit Diplomatic?
Check-in is from 3 PM to anytime.
What time is check-out at Hotel Zenit Diplomatic?
Checkout is at noon.
Does Hotel Zenit Diplomatic provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Zenit Diplomatic located?
Situated in Andorra la Vella, this spa hotel is within 1 mile (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa. Placa del Poble and Casa de la Vall are also within 1 mile (2 km).
3.3
5 - Excellent
30
4 - Good
100
3 - Okay
70
2 - Poor
33
1 - Terrible
20

3.7/5

Cleanliness

3.5/5

Staff & service

3.0/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Has free parking near the center of town. Walk to the main tourist area about 5-10 min.
Stayed 1 night in May 2019

4/5 Good

Happy face iconLiked: Staff & service
Not worthy of 4*
Certainly not worth a 4* rating. Wi-fi was almost non existent and beds not overly comfortable. Hotel looks a little run down and could do with some TLC. Well located for the bus station and a 10 minute walk to the main shopping area so can’t complain about the location. For the money, you can probably do a lot better.
Stayed 1 night in Jan 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Good location
The hotel is in a good location, it is a 10 min walk (with luggage) to the bus station, there is a large supermarket just across the road from it and it is within an easy walk of a lot of restaurants
Stayed 1 night in Aug 2018

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
Close to centre
Great location but very dated. Not a British standard 4 star,more of a 3/2. Staff friendly but early breakfast is not what you would get. Clean although dated
Stayed 1 night in Aug 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good place. Central.
Stayed 2 nights in Jul 2018

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