Title: Grand Plaza Hotel & Wellness Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Plaza Hotel & Wellness Luxury hotel connected to a shopping centre in Andorra la Vella with 2 restaurants ![Reception](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/aa052693.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (EUR 23 per person)](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/3454e4f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/eb04e76f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Grand Level Family Suite | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/a3e5b334.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/5df0f867.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Plaza Hotel & Wellness offers a perfect balance of relaxation and convenience. Guests take in views of Illa Carlemany Shopping Center from the terrace, rejuvenate with treatments at the Diamond Spa, and savor Italian dishes at one of the two restaurants on the property. 8.8 Excellent ## Popular amenities - - Bar - Parking available - Pet-friendly - Gym - Breakfast available £165 includes taxes & fees 8 Oct - 9 Oct ## Room options ### Check availability for these dates # Tonight [Sept 30 - Oct 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=1141921&PinnedHotelID=1141921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=1141921&PinnedHotelID=1141921&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Oct 1 - Oct 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1141921&PinnedHotelID=1141921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1141921&PinnedHotelID=1141921&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1141921&PinnedHotelID=1141921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1141921&PinnedHotelID=1141921&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1141921&PinnedHotelID=1141921&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1141921&PinnedHotelID=1141921&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/525421b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Down duvet - 431 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/525421b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room (2 adults + 1 child) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Down duvet - 431 sq ft - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/735884aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room 9.4 Exceptional 11 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom - 279 sq ft - Sleeps 3 - 1 Queen Bed ![1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/62ebab72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Queen Bed with Sofa bed (Deluxe Premium - 2 + 2) ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/735884aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Single Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom - 269 sq ft - Sleeps 1 - 1 Queen Bed ![1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/525421b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room (3 adults) ### Highlights Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Down duvet Separate bedroom - 431 sq ft - Sleeps 3 - 1 Double Bed and 1 Large Single Sofa Bed ![1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/62ebab72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Grand Level Family Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Club Lounge Free cots/infant beds Smart TV Hypo-allergenic bedding - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/b6179246.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Grand Level Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Club Lounge Free cots/infant beds Smart TV Hypo-allergenic bedding - 646 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Penthouse Superior | 1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1150000/1142000/1141921/159036e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Superior 10.0 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding Pillow menu - 323 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAndorra-La-Vella-Hotels-Hotel-Plaza.h1141921.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAndorra-La-Vella-Hotels-Hotel-Plaza.h1141921.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.50688%2C1.53228&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9QioSwYdS4xmm-h9HwSdR7Q5mKQ=) Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500 #### What's nearby - Andorra Massage - 2 min walk - 0.1 miles - Pyrenees Andorra Shopping Centre - 8 min walk - 0.4 miles - Caldea Spa - 8 min walk - 0.5 miles - Placa del Poble - 11 min walk - 0.6 miles - Casa de la Vall - 12 min walk - 0.7 miles #### Getting around - L'Hospitalet-pres-l'Andorre Station - 55 min drive - Barcelona El Prat Airport (BCN) - 164 min drive #### Restaurants - ‪Kram - ‬3 min walk - ‪El Cap Bo - ‬3 min walk - ‪McDonald's - ‬4 min walk - ‪Restaurant 120 - ‬3 min walk - ‪Starbucks - ‬3 min walk ## About this property ### Grand Plaza Hotel & Wellness Luxury hotel near Pyrenees Andorra Shopping Centre Located close to Illa Carlemany Shopping Center and Caldea Spa, Grand Plaza Hotel & Wellness provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Hit the slopes at this hotel, offering a ski shuttle, ski passes and ski storage. Indulge in a massage, a manicure/pedicure and aromatherapy at Diamond Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Yoga classes and fitness classes are offered at the health club; Grand Plaza Hotel & Wellness also has a fireplace in reception, car hire on-site and a bar. Free in-room WiFi is available to all guests, along with a business centre and a steam room. Other perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Babysitting (surcharge), free newspapers and a porter/bellboy - Smoke-free property, multilingual staff and concierge services Room features All 90 rooms offer comforts, such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. More amenities include: - Hypo-allergenic bedding, memory foam beds and down duvets - Showers, free toiletries and hairdryers - 55-inch Smart TVs with cable channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Sauna, body treatments, sports massages, facials, 1 treatment room](https://images.trvl-media.com/lodging/88000000/87080000/87073400/87073309/3ed72c96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Plaza Hotel & Wellness Andorra la Vella - Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 156 reviews £91 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=87073309&PinnedHotelID=87073309&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/900000/892000/891985/6a4a8b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Andorra Park Hotel Andorra la Vella - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 567 reviews £217 includes taxes & fees 6 Oct - 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6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=19554&PinnedHotelID=19554&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Ski shuttle (surcharge) - Secured, covered parking on site (EUR 30 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 11.50 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Restaurante Instants - Restaurante Sottovoce ### Things to do - Fitness classes - Full-service spa - Health club - Sauna - Ski passes - Ski storage - Steam room - Yoga classes ### Family friendly - Babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Computer station - Meeting room ### Outdoors - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Front entrance ramp - Hardwood flooring in room - Lift (119 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible registration desk (99 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 6 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding - Memory foam mattress - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch smart TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Limited room service - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Heating - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 24 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11.50 for children - Covered self-parking fee: EUR 30 per night - Pet fee: EUR 24 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Spa fee: EUR 25 per day - A fee will be charged for use of certain facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 6 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision Children under 16 years old are not allowed in the spa without adult supervision ### Property is also known as Hotel Plaza Andorra la Vella Plaza Andorra la Vella Hotel Plaza Grand Plaza Hotel Wellness Plaza & Wellness Andorra Vella Grand Plaza Hotel & Wellness Hotel Grand Plaza Hotel & Wellness Andorra la Vella Grand Plaza Hotel & Wellness Hotel Andorra la Vella ## Frequently asked questions ### Is Grand Plaza Hotel & Wellness pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 24 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Grand Plaza Hotel & Wellness? > As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Plaza Hotel & Wellness on 8 Oct 2025 start from £165.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Andorra-La-Vella-Hotels-Hotel-Plaza.h1141921.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Grand Plaza Hotel & Wellness? > Self-parking is available for EUR 30 per night. ### What time is check-in at Grand Plaza Hotel & Wellness? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Grand Plaza Hotel & Wellness? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is Grand Plaza Hotel & Wellness located? > Located near the slopes, this Andorra la Vella hotel is in the city centre, within a 10-minute walk of Illa Carlemany Shopping Center and Pyrenees Andorra Shopping Centre, and close to winter sports, such as skiing lessons. Caldea Spa and Carmen Thyssen Museum are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Plaza Hotel & Wellness Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 195 8 - Good 110 6 - Okay 32 4 - Poor 14 2 - Terrible 8 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 9.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Shelley 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous location in the heart of the shopping and dining areas of Andorra la Vella. Outstanding staff, hotel rooms, lounge area, and very quick elevators. Everything that we wanted to see was within walking distance. We would definitely stay here again. ##### Shelley Stayed 1 night in Sep 2025 ### 8/10 Good #### Carina 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Maten var inte god håller ej samma standard som resten av hotellet tyvärr ##### Carina Stayed 1 night in Jun 2025 ### 10/10 Excellent #### John 25 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Superb hotel and great staff. ##### John Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Barry 7 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this Place! ##### Barry Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Karthiga 7 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Best staff I've ever met. ##### Karthiga Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Zygmunt 8 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location; very clean and modern; fabulous staff - very helpful and friendly ##### Zygmunt Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Janie 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again! ##### Janie Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tatiana 18 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and friendly staff! Love Julio! He is the best! ##### Tatiana Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Tracy 4 Dec 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Luxury at its finest Luxurious and the spa is top of the line! So close to fantastic shopping. ##### Tracy Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Katherine 1 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our favorite part of the hotel was the Spa. It was excellent. The breakfast buffet was also excellent. ##### Katherine Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Jeffrey 16 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very bright and looked amazing inside and out. And the staff was very helpful. The hotel was located near a wide range of shopping and food options. ##### Jeffrey ### 10/10 Excellent #### Paige 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Confortable and clean ##### Paige Stayed 2 nights in May 2024 ### 6/10 Okay #### Claudio Hernan 22 Nov 2023 Liked: Cleanliness, staff & service, room comfort #### Bonito pero con horario de SPA limitado Bonito pero con un horario de SPA limitado ##### Claudio Hernan Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Marc 12 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The reception staff were extremely professional. A lovely room! ##### Marc Stayed 1 night in Jun 2023 ### 8/10 Good #### Fern 8 May 2023 Liked: Staff & service Great staff; very noisy location. Had to request a different room after the first night of our stay. Our request was accommodated. Enjoyed the spa facilities. ##### Fern Stayed 3 nights in May 2023 ### 10/10 Excellent #### Michael 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel. Staff was very accomodating and nice. Ubfortunately there wasnt enough staff. Apparently they laid off many staff shortly before we arrived. ##### Michael Stayed 1 night in May 2023 ### 8/10 Good #### michael 14 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Honestly, everyone and everything ##### michael Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Laurence 17 Jun 2023 Liked: Cleanliness, property conditions & facilities I bought a package including a suite and a spa visit. At check-in they said I had to call a number to reserve my spa time, but I called many times to reserve the spa time and a massage but could not get a reservation. Consequently I never got to use the spa package that was part of what I paid for. ##### Laurence Stayed 1 night in Jun 2023 ### 8/10 Good #### Ignacio 11 Dec 2023 Liked: Staff & service, property conditions & facilities Las instalaciones son impresionantes, estuvimos en la suite familiar, superamplia tanto la habitación como el cuarto de baño, muy completos. En cuánto a limpieza no la he puntuado muy positiva porque debajo de la cama encontramos envoltorios y cajas vacías de juguetes, y por el suelo de la habitación pequeños cristales. Aparte de eso, todo perfecto con excepción del spa, viajamos con dos niñas de 3 y 8 años, la pequeña no podía entrar por edad y con la mayor no pudimos porque el horario infantil es muy limitado y no teníamos reserva previa. Teníamos solamente alojamiento pero desayunamos un día, el buffet es bastante correcto pero desproporcionado para lo que cuesta. También cenamos un día, todo bastante correcto pero igual que el desayuno algo caro. Resaltar la simpatía y disposición del botones. ##### Ignacio Stayed 2 nights in Dec 2023 ### 4/10 Poor #### HECTOR 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is good. Very nice accommodation. Service is very good. And the staff at reception is amazing. Everything would have been perfect had one of my shirts (only had two shirts for a two day trip) that I forgot in the first room I slept in had not been stolen. Long story short, I had to change rooms on the first night bcs A/C had a problem. While moving rooms, I forgot to repack one of my shirts and I left it hanging in the closet of the first room. I told them about it the next day, they looked for it and it was nowhere to be found. All I got was: are you sure you left it there? (there are three places where my shirt could be: luggage, closet or on me!!!😂, it was not in the luggage nor on me). A visibly disturbed staff replied: “sorry for the inconvenience”! It was sad and hilarious😂. They get A for effort in trying to find it. An F for not having a response protocol when a shirt is stolen in their hotel. ##### HECTOR Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Tucker 9 Jun 2025 ##### Tucker Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### David 9 Jun 2025 ##### David Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Stéphanie 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Stéphanie Stayed 3 nights in May 2025 ### 10/10 Excellent #### VALERIA 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### VALERIA Stayed 1 night in May 2025 ### 10/10 Excellent #### Baptiste 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Baptiste Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Sport Hotel Village](https://www.expedia.co.uk/Soldeu-Hotels-Sport-Hotel-Village.h2667730.Hotel-Information) > > [Yomo Patagonia](https://www.expedia.co.uk/Arinsal-Hotels-Patagonia-Atiram.h2338440.Hotel-Information) > > [Hotels near Old Trafford Cricket Ground](https://www.expedia.co.uk/Old-Trafford-Cricket-Ground-Hotels.0-l6079187-0.Travel-Guide-Filter-Hotels) > > [Hotel Casado](https://www.expedia.co.uk/Pas-De-La-Casa-Hotels-Hotel-Casado.h9489915.Hotel-Information) > > [Hotels with Hot Tubs in Swiss Alps](https://www.expedia.co.uk/Swiss-Alps-Hotels-Hotels-With-Hot-Tubs.0-0-d553248630201290476-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Banjul](https://www.expedia.co.uk/5Star-Banjul-Hotels.s50-0-d594.Travel-Guide-Filter-Hotels) > > [Hotel Magic Pas](https://www.expedia.co.uk/Pas-De-La-Casa-Hotels-Hotel-Magic-Pas.h1269702.Hotel-Information) > > [Galeon Playa](https://www.expedia.co.uk/Teguise-Hotels-Galeon-Playa.h1200297.Hotel-Information) > > [Hyatt Regency Grand Cypress](https://www.expedia.co.uk/Orlando-Hotels-Hyatt-Regency-Grand-Cypress.h24798.Hotel-Information) > > [The Ellerby Country Inn](https://www.expedia.co.uk/Saltburn-By-The-Sea-Hotels-The-Ellerby-Country-Inn.h6146064.Hotel-Information) > > [Hotel Grand Pas](https://www.expedia.co.uk/Pas-De-La-Casa-Hotels-Hotel-Grand-Pas-4-By-Pierre-Vacances.h1369671.Hotel-Information) > > [Park Piolets MountainHotel & Spa](https://www.expedia.co.uk/Soldeu-Hotels-Park-Piolets-MountainHotel-Spa.h1048032.Hotel-Information) > > [Hotels in Sopot](https://www.expedia.co.uk/Sopot-Hotels.d500626.Travel-Guide-Hotels) > > [Aparthotel Les Olimpiades](https://www.expedia.co.uk/Pas-De-La-Casa-Hotels-Aparthotel-Les-Olimpiades.h3536126.Hotel-Information) > > [Hotel Terranova](https://www.expedia.co.uk/Pas-De-La-Casa-Hotels-Hotel-Terranova.h69278738.Hotel-Information) > > [Noku Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Noku-Kyoto.h12714915.Hotel-Information) > > [Hotel Camel.lot by Nexta](https://www.expedia.co.uk/Pas-De-La-Casa-Hotels-Hotel-Camellot.h17742815.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to Cinisi (PMO)](https://www.expedia.co.uk/lp/flights/man/pmo/manchester-to-palermo) > > [Flights from Manchester (MAN) to Paris (CDG)](https://www.expedia.co.uk/lp/flights/man/cdg/manchester-to-paris) ### Cars > [Enterprise Car Rentals In Canary Wharf](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Canary-Wharf.d179523-c15.Car-Rental-Guide-Suppliers) ### Packages > [Croxteth Hall and Country Park](https://www.expedia.co.uk/Croxteth-Hall-And-Country-Park-Liverpool.d6078837.Attraction) > > [Dover Castle](https://www.expedia.co.uk/Dover-Castle-Dover.d6091971.Attraction) > > [Paris](https://www.expedia.co.uk/lp/theme-holidays/romantic-holidays/179898/Paris) > > [Meon Shore Beach](https://www.expedia.co.uk/Meon-Shore-Beach-Fareham.d553248635978488746.Attraction) > > [Tamarindo Holidays](https://www.expedia.co.uk/Tamarindo.d500187.Holidays-City-Breaks) ### Holiday Rentals > [Jersey Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Jersey.d55539.Holiday-Rental-Destinations) ### General > [Visit Butlers Cross](https://www.expedia.co.uk/Butlers-Cross.dx3000399531) > > [Visit Andora](https://www.expedia.co.uk/Andora.dx6192515) > > [Visit Stamford Bridge](https://www.expedia.co.uk/Stamford-Bridge.dx3000405985)