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Hotel Plaza

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Pool
Pool
Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Overview of Hotel Plaza

VIP Access

Hotel Plaza

5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500

Explore the area

  • Popular LocationCaldea Spa12 min walk
  • AirportAndorra la Vella (ALV-Andorra la Vella Heliport)5 min drive
  • Popular LocationTristaina Lakes31 min drive
  • Popular LocationPic del Pla de l'Estany42 min drive

Choose dates to view prices

About this area

Andorra la Vella

Located in Andorra la Vella, Hotel Plaza is connected to a shopping centre. Casa de la Vall and Sant Vicenc d'Enclar Church are local landmarks, and some of the area's attractions include Palau de Gel and Naturlandia. Spend some time exploring the area's activities, including skiing lessons, skiing and a ski shuttle.

What's nearby

  • Perfume Museum - 4 min walk
  • Saint Andrew Church - 10 min walk
  • Caldea Spa - 12 min walk
  • Tristaina Lakes - 31 min drive
  • Pic del Pla de l'Estany - 42 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 39 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive

Restaurants

  • Restaurante Instants — 1 min walk
  • Taberna Angel Belmonte - 2 min walk
  • La Piazza - 2 min walk
  • Pizzeria Angelo - 3 min walk
  • Restaurant 120 - 3 min walk

About this property

Hotel Plaza

Winter wonderland with a full-service spa
After a day on the slopes, return to Hotel Plaza to dine at the restaurant, drink at the bar/lounge or relax in a full-service spa. All 90 soundproofed rooms feature free WiFi and memory foam beds. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Hotel Plaza offers 90 forms of air-conditioned accommodation with minibars and espresso makers. Memory foam beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

Children aged under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests aged under 6 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA PLAZA has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 24 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Ski shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 21 for adults and EUR 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Computer station
  • A meeting room

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 21 for adults and EUR 13 for children (approximately)
  • Covered self-parking fee: EUR 24 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Spa fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
Guests under 6 years old are not allowed in the health club or fitness facility

Property is also known as

Hotel Plaza Andorra la Vella
Plaza Andorra la Vella
Hotel Plaza Hotel
Hotel Plaza Andorra la Vella
Hotel Plaza Hotel Andorra la Vella

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 138 out of 281 reviews
5 - Excellent 49%
Rating 4 - Good. 97 out of 281 reviews
4 - Good 35%
Rating 3 - Okay. 29 out of 281 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 281 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 281 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, newly renovated. This is our 3 rd stay and it never disappoints.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and ssrvice
Stayed 3 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures not correct
The pictures do not respond with the real room. I always search for a bath tub and on the pictures it shows a bath tub and in the information about the room too. But they gave me a room without bath tub and said that if I want to have a bath tub I need to pay 160 euro per night extra.
Stayed 1 night in Jan 2021