Title: Hotel Andorra Palace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=10526238&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Andorra Palace Travelers find respite with Pyrenees mountain views at this family-friendly haven in central Andorra, where wellness treatments restore tired explorers. ## Photo gallery for Hotel Andorra Palace ![Indoor pool, seasonal outdoor pool, pool loungers - Hotel Andorra Palace (Andorra la Vella)](https://images.trvl-media.com/lodging/11000000/10530000/10526300/10526238/65460f5a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Double Room | In-room safe, desk, laptop workspace, soundproofing - Hotel Andorra Palace (Andorra la Vella)](https://images.trvl-media.com/lodging/11000000/10530000/10526300/10526238/3f3f5f71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Andorra Palace (Andorra la Vella)](https://images.trvl-media.com/lodging/11000000/10530000/10526300/10526238/d7389b3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Andorra Palace (Andorra la Vella)](https://images.trvl-media.com/lodging/11000000/10530000/10526300/10526238/f6621d02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast for a fee - Hotel Andorra Palace (Andorra la Vella)](https://images.trvl-media.com/lodging/11000000/10530000/10526300/10526238/37213aa9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Avenida Meritxell in the heart of Andorra, Hotel Andorra Palace caters perfectly to families. Guests can take in mountain panoramas from the rooftop terrace, book rejuvenating treatments at the wellness center, or watch their children enjoy the playground. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Gym £80 includes taxes & fees 21 Jan - 22 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=10526238&PinnedHotelID=10526238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=10526238&PinnedHotelID=10526238&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=10526238&PinnedHotelID=10526238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=10526238&PinnedHotelID=10526238&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10526238&PinnedHotelID=10526238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10526238&PinnedHotelID=10526238&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10526238&PinnedHotelID=10526238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10526238&PinnedHotelID=10526238&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/11000000/10530000/10526300/10526238/3f3f5f71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.6 Excellent 31 reviews ### Highlights Soundproofed Air conditioning Plasma TV Private bathroom Deep-soaking bath Hairdryer Satellite channels Wardrobe - 215 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Double Room Single Use ![Standard Double Room Single Use | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/11000000/10530000/10526300/10526238/1159026c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use 8.0 Very good 12 reviews ### Highlights Soundproofed Air conditioning Plasma TV Private bathroom Deep-soaking bath Hairdryer Satellite channels Wardrobe - 215 sq ft - Sleeps 1 - 1 Large Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAndorra-La-Vella-Hotels-Hotel-Andorra-Palace.h10526238.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAndorra-La-Vella-Hotels-Hotel-Andorra-Palace.h10526238.Hotel-Information) ## About the area Avenida Meritxell, a neighbourhood in Andorra la Vella, is home to Hotel Andorra Palace. Palau de Gel and Sant Serni de Canillo are local attractions and those in the mood for shopping can visit Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center. Travelling with kids? Consider Juberri Gardens, or check out an event or a game at Estadi Comunal de Aixovall. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling. [Visit our Andorra la Vella travel guide](https://www.expedia.co.uk/Andorra-La-Vella.dx6110) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.50836%2C1.52694&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0hbLGvLVl6Xt6zGPDiIhbtWffd4=) Avinguda Merixtell, 58, Andorra la Vella, AD500 ### What's nearby - Pyrenees Andorra Shopping Centre \- 2 min walk \- 0.1 miles - Andorra Massage \- 5 min walk \- 0.3 miles - Church of Saint Stephen \- 5 min walk \- 0.3 miles - Casa de la Vall \- 8 min walk \- 0.4 miles - Caldea Spa \- 12 min walk \- 0.7 miles ### Getting around - L'Hospitalet-pres-l'Andorre Station - 41 min drive - La Seu d'Urgell (LEU) - 49 min drive ### Restaurants - ‪Kram - ‬4 min walk - ‪McDonald's - ‬2 min walk - ‪Cafeteria La Terrassa Pyrenees - ‬3 min walk - ‪Pitaya Thaï Street Food - ‬7 min walk - ‪El Refugi Alpí - ‬3 min walk ## About this property ### Hotel Andorra Palace Family-friendly hotel near Pyrenees Andorra Shopping Centre Located close to Caldea Spa, Hotel Andorra Palace provides a rooftop terrace, a coffee shop/cafe and a playground. Treat yourself to a facial or a body treatment at the on-site spa. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and laundry facilities. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool, along with sunloungers - Continental breakfast (surcharge), self-parking (surcharge) and a local area shuttle - A 24-hour front desk, meeting rooms and tour/ticket information - A vending machine, multilingual staff and free newspapers Room features All 59 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with deep-soaking baths and free toiletries - 25-inch plasma TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Triple Room | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2700000/2690700/2690614/e9ea2295.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pyrénées Andorra la Vella - Pool - Free Wi-Fi - Air-conditioning - Tennis court 8.8 Excellent 1,000 reviews £59 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2690614&PinnedHotelID=2690614&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 10:00 AM to 1:30 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/19600/19554/066694eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Andorra Andorra la Vella - Pool - Spa - Pet-friendly - Restaurant 8.2 Very good 325 reviews £96 includes taxes & fees 4 Feb - 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Pool - Spa - Pet-friendly - Free Wi-Fi 8.4 Very good 400 reviews £73 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=914507&PinnedHotelID=914507&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175084/d61a6808.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zenit Diplomatic Andorra la Vella - Pool - Free Wi-Fi - Restaurant - Air-conditioning 7.2 Good 565 reviews £92 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1175084&PinnedHotelID=1175084&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1160000/1159300/1159292/5ba0f161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Andorra la Vella Avenida Meritxell - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 9.2 Wonderful 788 reviews £100 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1159292&PinnedHotelID=1159292&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, hot springs/mineral springs, Turkish bath/hammam](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/d7c3adf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel SPA Termes Carlemany Escaldes-Engordany - Pool - Spa - Free Wi-Fi - Restaurant 8.4 Very good 178 reviews £73 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Covered parking on site (EUR 26 per night) - Limited on-site self parking ### Food and drink - Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Arcade/game room - Children's pool - Free children's club - Full-service spa - Health club - Indoor pool - Playground - Sauna - Seasonal outdoor pool - Ski passes - Ski storage - TV in common areas ### Family friendly - Arcade/game room - Children's pool - Free children's club - Indoor pool - Laundry facilities - Playground - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Meeting rooms ### Outdoors - Pool loungers - Rooftop terrace ### Full-service spa - Facials - Hot tub - Sauna - Spa open select days - Turkish bath ### Accessibility - Lift ### More - 1 building - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 25-inch plasma TV with satellite channels ### More - Air conditioning (climate-controlled) - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 22 April to 25 April: - Fitness facilities - Sauna - Spa - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children - Covered self-parking fee: EUR 26 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from June to September Pool access available from 10:00 AM to 1:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Andorra Palace Andorra Palace Hotel Andorra Palace Andorra la Vella Andorra Palace Andorra la Vella Hotel Andorra Palace Hotel Hotel Andorra Palace Andorra La Vella Hotel Andorra Palace Hotel Andorra la Vella ## Frequently asked questions ### Does Hotel Andorra Palace have a pool? ### How much does it cost to stay at Hotel Andorra Palace? ### Is Hotel Andorra Palace pet-friendly? ### How much is parking at Hotel Andorra Palace? ### What time is check-in at Hotel Andorra Palace? ### What time is check-out at Hotel Andorra Palace? ### Where is Hotel Andorra Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Andorra Palace Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 159 8 - Good 127 6 - Okay 52 4 - Poor 16 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Hirokazu 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location for tourists and the staff is friendly. ##### Hirokazu Stayed 6 nights in Aug 2025 ### 6/10 Okay #### catherine 16 Nov 2025 Liked: Cleanliness, staff & service, amenities It is dated and you can here everything in the adjoining rooms, but it is right in the heart of the city. ##### catherine Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Eduardo 24 Jun 2025 Liked: Amenities Great location and facilities ##### Eduardo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Frank 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Surprisingly quiet during the night despite location near city centre. ##### Frank Stayed 10 nights in Aug 2025 ### 10/10 Excellent #### debbie 19 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### debbie Stayed 1 night in Jun 2025 ### 6/10 Okay #### Erik 30 Sept 2025 Liked: Staff & service 😎 ##### Erik Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Angeline 13 Oct 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not worth paying for this hote stay Welcoming staff. Perfect location. But there is zero amenities in the basic rm,. No facial tissues, no place to hang yr clothes, no aircon despite listed, it was super duper nosiy at night esp if yr room faces the road! Windows are the only way to ventilate the room. The carparking fees were very expensive ##### Angeline Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Eyal 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, super nice staff. A bit older accommodations. ##### Eyal Stayed 1 night in Apr 2025 ### 8/10 Good #### Verified traveller 31 Aug 2025 Liked: Cleanliness, staff & service Disliked: Room comfort Very friendly staff and good wellness/fitness facilities. Spacious room and bathroom. However, the rooms are outdated and the bed is very uncomfortable. The air conditioning was also very old and loud. Would not stay here again only because of the bed. ##### Verified traveller Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Andrew 13 Jun 2025 Liked: Cleanliness Nothing to dislike! Good location near shops and just a half mile walk from the main bus station. ##### Andrew Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Andy 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great find with access to the Spa and Buffet of other hotels, great access to the city centre. ##### Andy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Russell 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Russell Stayed 1 night in Jul 2025 ### 8/10 Good #### hissan 22 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### hissan Stayed 1 night in May 2025 ### 8/10 Good #### Antonio 12 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel and excellent location. Spa is good and staff helpful. ##### Antonio Stayed 2 nights in Jul 2022 ### 8/10 Good #### Daniel 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Only negative I can say is being a solo traveler I would have preferred one large bed over two small ones. Also the bed was not comfortable at all! I didn’t sleep well as the mattress was too thin and I had to change positions all night as the mattress would hurt my back. ##### Daniel Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Johan 11 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort \- ##### Johan Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Amanda 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Easter break in Andorra We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel ##### Amanda Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### D 21 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value stay in Andorra la Vella Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also. ##### D Stayed 1 night in Jul 2023 ### 6/10 Okay #### Verified traveller 20 Feb 2025 Liked: Staff & service Disliked: Room comfort #### Can be better The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries. ##### Verified traveller Stayed 4 nights in Feb 2025 ### 4/10 Poor #### ITZHAK ZAHI 14 May 2025 Disliked: Property conditions & facilities, room comfort #### Disappointing stay – only good thing is the locati The room looked very old, with uncomfortable pillows and mattress. There were no power outlets near the bed, which made things very inconvenient. Street noise was loud, and it was hard to sleep. No real facilities – even the gym opens only at 10am. Overall, the hotel feels outdated and poorly maintained. Only the location is worth mentioning. ##### ITZHAK ZAHI Stayed 7 nights in May 2025 ### 8/10 Good #### Marc 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Marc Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Trevor 9 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value for money and excellent facilities Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base. ##### Trevor Stayed 4 nights in Feb 2024 ### 8/10 Good #### Salvador 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Salvador Stayed 1 night in Jan 2025 ### 8/10 Good #### Anthony 8 Aug 2024 Liked: Cleanliness, staff & service, room comfort #### OK for Basic Travel Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience. ##### Anthony Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Sandra 19 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Terrible Experience — Do Not Stay Here The room had issues from the start. The toilet didn’t work, and after someone fixed the flush, we found the bathroom door wouldn’t close. The air conditioning was disconnected. When I called reception, a rude staff member told me to “just open the window.” When I pointed out AC was listed as an amenity, she hung up, saying she wasn’t a technician. There were two half-used toilet paper rolls — not even one new one. We had to sleep with the window open, facing one of the noisiest streets imaginable. Traffic and shouting went on late into the night. It was warm, there was no airflow, and sleep was nearly impossible. Later, we found the room door didn’t lock properly and had been left open. Every time after that, we had to struggle to close it. The mattress was terrible — you could feel the springs. The only decent part was the small pool and hot tub, but they’re in another hotel. You have to walk, take two elevators, follow confusing signs, and pay €2 to lock your belongings. You also can’t bring the towel back to your room. Every time I raised an issue, I got no help, no apology, not even basic courtesy. A truly disappointing stay. Avoid this place. ##### Sandra Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Villa al Diwan Nile view and private pool in Luxor](https://www.expedia.co.uk/Luxor-Hotels-Villa-Al-Diwan-Nile-View-And-Private-Pool-In-Luxor.h44866511.Hotel-Information) > > [Holly Tree Hotel, Swimming Pool & Hot Tub](https://www.expedia.co.uk/Appin-Hotels-Holly-Tree-Hotel-Swimming-Pool.h1775500.Hotel-Information) > > [Off Paris Seine](https://www.expedia.co.uk/Paris-Hotels-OFF-PARIS-SEINE.h13304275.Hotel-Information) > > [Best Western Valley Hotel](https://www.expedia.co.uk/Telford-Hotels-Best-Western-Valley-Hotel.h601641.Hotel-Information) > > [Hotels with Babysitting Services in Dubai Emirate](https://www.expedia.co.uk/Destinations-In-Dubai-Emirate-Hotel-With-Babysitting-Services.0-0-d1079-thotelwithbabysittingservices.Hotel-Filter-Destinations) > > [The Wight Mouse Inn](https://www.expedia.co.uk/Ventnor-Hotels-The-Wight-Mouse-Inn.h42108112.Hotel-Information) > > [5 Star Hotels in Newport](https://www.expedia.co.uk/5Star-Newport-Hotels.s50-0-d5623.Travel-Guide-Filter-Hotels) > > [Dorra Bay](https://www.expedia.co.uk/Dubai-Hotels-Dorra-Bay.h44980658.Hotel-Information) > > [Hotels in Llandeilo](https://www.expedia.co.uk/Llandeilo-Hotels.d6048670.Travel-Guide-Hotels) > > [The Vyvyan Arms Hotel](https://www.expedia.co.uk/Camborne-Hotels-The-Vyvyan-Arms-Hotel.h6933205.Hotel-Information) > > [DoubleTree by Hilton St. Anne's Manor](https://www.expedia.co.uk/Wokingham-Hotels-DoubleTree-By-Hilton-St-Annes-Manor.h436249.Hotel-Information) > > [Catalonia Atocha](https://www.expedia.co.uk/Madrid-Hotels-Catalonia-Atocha.h4122048.Hotel-Information) > > [Hotels in Minneapolis](https://www.expedia.co.uk/Minneapolis-Hotels.d2426.Travel-Guide-Hotels) > > [Hotels near Chillingham Castle](https://www.expedia.co.uk/Chillingham-Castle-Hotels.0-l6088313-0.Travel-Guide-Filter-Hotels) > > [The Three Daggers](https://www.expedia.co.uk/Westbury-Hotels-The-Three-Daggers.h6126934.Hotel-Information) > > [Gran Melia Arusha](https://www.expedia.co.uk/Arusha-Hotels-Gran-Melia-Arusha.h34865479.Hotel-Information) ### Flights > [Virgin Atlantic Orlando (MCO) to Hounslow (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/virgin-atlantic-from-orlando-intl-to-heathrow/vs/mco/lhr) > > [British Airways Hounslow (LHR) to Montego Bay (MBJ) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-heathrow-to-sir-donald-sangster-intl/ba/lhr/mbj) > > [Flights from Jamaica (JFK) to Ithaca (ITH)](https://www.expedia.co.uk/lp/flights/jfk/ith/new-york-to-ithaca) > > [Flights from Newcastle-upon-Tyne (NCL) to Los Angeles (LAX)](https://www.expedia.co.uk/lp/flights/ncl/lax/newcastle-to-los-angeles) > > [Flights from Newcastle-upon-Tyne (NCL) to Sommacampagna (VRN)](https://www.expedia.co.uk/lp/flights/ncl/vrn/newcastle-to-verona) ### Cars ### Packages ### General > [Visit Dieppe](https://www.expedia.co.uk/Dieppe.dx6896) > > [Visit Teatinos](https://www.expedia.co.uk/Malaga-Teatinos.dx6355793) ---