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Hotel Andorra Palace

3.0 star property
Travelers find respite with Pyrenees mountain views at this family-friendly haven in central Andorra, where wellness treatments restore tired explorers.

Choose dates to view prices

Located on Avenida Meritxell in the heart of Andorra, Hotel Andorra Palace caters perfectly to families. Guests can take in mountain panoramas from the rooftop terrace, book rejuvenating treatments at the wellness center, or watch their children enjoy the playground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £56
includes taxes & fees
17 Jun - 18 Jun

Room options

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Showing 2 of 2 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room

8.6 out of 10
Excellent
(33 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi
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About the area

Avenida Meritxell, a neighbourhood in Andorra la Vella, is home to Hotel Andorra Palace. Escaldes-Engordany Arts Centre (CAEE) and Lauredià Cultural and Congress Center are local attractions and those in the mood for shopping can visit Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center. Travelling with kids? Consider Sant Corneli y Sant Cebria, or check out an event or a game at Estadi Comunal de Aixovall. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling. Visit our Andorra la Vella travel guide
Map
Avinguda Merixtell, 58, Andorra la Vella, AD500

What's nearby

  • Mountain View from the roof in Andorra la Vella
    Pyrenees Andorra Shopping Centre
    2 min walk - 0.1 miles
  • Saint Stephen church in Andorra la Vella
    Church of Saint Stephen
    5 min walk - 0.3 miles
  • Andorra la Vella - Casa de la Vall
    Casa de la Vall
    8 min walk - 0.4 miles
  • Andorra Massage
    5 min walk - 0.3 miles
  • Caldea Spa
    12 min walk - 0.7 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    41 min drive
  • La Seu d'Urgell (LEU)
    49 min drive

Restaurants

  • Kram
    4 min walk
  • McDonald's
    2 min walk
  • Cafeteria La Terrassa Pyrenees
    3 min walk
  • Andorra döner kebab
    7 min walk
  • Coffee To Be Co.Be)
    7 min walk

About this property

Hotel Andorra Palace

  • Family-friendly hotel near Pyrenees Andorra Shopping Centre
  • Located close to Caldea Spa, Hotel Andorra Palace provides a rooftop terrace, a coffee shop/cafe and a playground. Treat yourself to a facial or a body treatment at the on-site spa. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and laundry facilities.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers
    • Continental breakfast (surcharge), self-parking (surcharge) and a local area shuttle
    • A banquet hall, multilingual staff and a computer station
    • Smoke-free property, luggage storage and meeting rooms
  • Room features
  • All 59 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with deep-soaking baths and free toiletries
    • 25-inch plasma TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (EUR 26 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 to 16 for adults and EUR 11 to 12 for children
  • Covered self-parking fee: EUR 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 1:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Andorra Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 1:30 PM.

How much does it cost to stay at Hotel Andorra Palace?

As of 6 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Andorra Palace on 17 Jun 2026 start from £56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Andorra Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Andorra Palace?

Self-parking is available for EUR 26 per night.

What time is check-in at Hotel Andorra Palace?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Andorra Palace?

Checkout is at noon.

Where is Hotel Andorra Palace located?

Located in Avenida Meritxell, this family-friendly Andorra la Vella hotel is within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. La Noblesse du Temps and Pont de Paris are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Andorra Palace Reviews

8.4

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 166 out of 378 reviews
Rating 8 - Good. 132 out of 378 reviews
Rating 6 - Okay. 54 out of 378 reviews
Rating 4 - Poor. 17 out of 378 reviews
Rating 2 - Terrible. 9 out of 378 reviews

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities
Very central, good value
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel and accommodations !! Very convenient and great location , great and helpful staff, clean and cozy!! Great breakfast, love it ! See you next year 💋
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities
A hotel in a great location and a clean and spacious room. Staff were friendly and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey clean rooms, staff friendly, no breakfast tacked, mountain view magnificence.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hirokazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for tourists and the staff is friendly.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Eduardo

Liked: Amenities
Great location and facilities
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super nice staff. A bit older accommodations.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness
Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very friendly staff and good wellness/fitness facilities. Spacious room and bathroom. However, the rooms are outdated and the bed is very uncomfortable. The air conditioning was also very old and loud. Would not stay here again only because of the bed.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter break in Andorra

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money and excellent facilities

Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Can be better

The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

OK for Basic Travel

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

ITZHAK ZAHI

Disliked: Property conditions & facilities, room comfort

Disappointing stay – only good thing is the locati

The room looked very old, with uncomfortable pillows and mattress. There were no power outlets near the bed, which made things very inconvenient. Street noise was loud, and it was hard to sleep. No real facilities – even the gym opens only at 10am. Overall, the hotel feels outdated and poorly maintained. Only the location is worth mentioning.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Elisabeth

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Too much noise

If you have trouble sleeping due to noise, this hotel is not the right choice. Our first room faced the street, and we were aware that the hotel was located in the city center, meaning there would be street noise. However, the air in our room was so bad that we had to open the window, but the noise was so loud that it was impossible to sleep. Eventually, late at night, when the street became quieter, we managed to get some rest. Additionally, the beds were incredibly poor—they creaked, and the mattress was simply uncomfortable. The next day, we requested a new room, and the staff kindly moved us to a room away from the street. This helped with the traffic noise, but now there was a constant noise from the ventilation system and water pipes. It was very easy to hear when toilets were flushed in other rooms. The bed in this room was a double bed, and it was so worn out that we rolled toward the middle. Once again, we requested a new room, which we received, but we were informed that it would be the last time. The beds in the new room were better since they were single beds and did not creak, but the noise from the ventilation and water pipes remained. The staff was friendly and helpful, but due to the condition of the hotel and the noise, we would never choose to stay here again.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Willem

Liked: Cleanliness
Nice and helpful staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was very dated. Didnt even have a kettle
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Maria

Disliked: Amenities, property conditions & facilities
You’re not able to get ice. Unless you want to blocks to a different hotel. They won’t bring it to you. Air conditioning was turned off. You had to sleep with the Windows open. It was extremely hot in the room. We had requested wake up and a taxi. And when we went downstairs, they said no taxes for today. It’s too early in the morning but we had to leave in the 630 bus. So we ended up having to walk 5 to 6 bucks with luggage at 5:15 in the morning. It was really terrible. Don’t book off-season because everything closes early. There’s nothing to do. Even the Bar was empty.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025
Verified

6/10 Okay

catherine

Liked: Cleanliness, staff & service, amenities
It is dated and you can here everything in the adjoining rooms, but it is right in the heart of the city.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a couple of nights!

Very good stay, Joanna is lovely!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet during the night despite location near city centre.
Stayed 10 nights in Aug 2025