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Reviews of Hotel Xalet Verdú

3 out of 5
Hotel Xalet Verdú
Prat del Verdu, Ctra. Gral. d'Arinsal, Arinsal

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 73 reviews" "
Rating 8 - Good. 34 out of 73 reviews" "
Rating 6 - Okay. 8 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ski easter
great hotel very friendly and helpful staff. clean, very warm, comfy beds, lots of hot water. 300m from gondola so not too far. breakfast had great choice and was very well presented and tasty. it was an excellent hotel and great value. bar and restaurant looked good but we ate out so didnt use
Stayed 7 nights in Apr 2022

10/10 Excellent

elon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Noisy guests at the hotel that the management did nothing to stop. Revving motorcycles late at night and very early in the morning for no reason.
Stayed 2 nights in Aug 2018

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort
Perfect location and great service
Excellent location, just a few minutes walk from the main gondola and all the restaurants and bars which are great for apres! Staff really friendly - great service. Rooms are a little tired and could do with a refresh but overall very clean and comfortable.

10/10 Excellent

Anthony Blount, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
Beautiful location

8/10 Good

wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Philip, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great discovery!
We stayed here to go walking. It was brilliant with almost direct access to the national park. The breakfasts were superb

8/10 Good

Magnus, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities
NIce
No air condition. Really bad brakfast. The pool were mor or less for show. We tried to use it in the evening and in the morning without being allowed.

6/10 Okay

Bell, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay but eat out!
Lovely hotel with friendly staff. Food left a lot to be desired, especially the entrails! Bland, tepid, uninteresting, have had better school dinners but there are lots of restaurants fairly close by which are fine.

8/10 Good

David, Sant Cugat del Vallés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Lodge
We have stayed at Xalet Verdu for short stays on several occasions and different seasons. It´s a no-frills but comfortable place to stay. The rooms have always been very clean and in good condition. The buffet meals are not extensive in choice but are very good value. The hotel is at the top of the village and is a short walk from restaurants, cafes and bars, shops and the gondola ski-lift to the Pal-Arinsal section of the Vallnord ski area. There is a private free parking area or a garage is available at extra cost. Recommended for a budget-concious family stay.

10/10 Excellent

ryan, barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money and great location
As per the title great value for money, quick walk to lifts and centre of town. Friendly staff also!

10/10 Excellent

wanderluxe, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic valley
romantic surroundings, bird singing in the morning, stream sound and white snow at the peak.

10/10 Excellent

Russell, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ski/mountaineering location
Located 10 kms from the capital it is a hotel of an excellent standard on the main road however parking is in the open on the road or an unsealed allotment.

10/10 Excellent

Rachele, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent value for money
The young gentleman who works at the counter is super helpful. The older manager had no customer service skills and screamed us out of the hotel when we showed him our prepaid hotels.com receipt, saying it wasn't his problem and we must pay. Beware. Location was great for our summer holiday, we could hear the river outside our window.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay in Arinsal
I can't say enough nice things about this hotel. We had a lovely room with beautiful views, the bathroom was wonderful with a soaker tub/shower. My only complaint would be that the room had 2 twin beds but I imagine there are rooms with queen beds. The people running and working at the hotel were amazing. The man who runs the place (perhaps even owns it?) was so helpful with our need to have documents printed/scanned. They even took the time to enquire about my health after learning I was ill. This place was a super value with free WIFI and breakfast, which was quite good. The also offer some supper choices and we ended up eating there each night, the food was great and really reasonably priced. They also have free parking. A great choice if you're doing any hiking in the area. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet location in scenic Arinsal.
Arinsal is situated well away from the commercial area of Andorra, but is well sign-posted. Great location for seeing the scenic mountain areas, particularly the road leading through Ordino and El Serrat and beyond. Lake Tristaina well worth the walk/easy climb. The road to Pal and the Spanish border is fabulous. Not great food at Hotel Xalet Verdu, but adequate. Down the road on the right is an Argentinian restaurant called SURF, and they served the biggest steak and lamb meals we have ever seen. Great value. Our room in the hotel looked down the valey are was excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Such a nice hotel and very spacious especially in comparison to most European hotels I've stayed in. Great price too. would highly recommend it

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and helpful staff. We found secure parking (for a fee) was very useful for our motorcycle. A little out of the way if not being used for skiing but no real problems as other towns were a short distance away by road. Would return again.

10/10 Excellent

Marc

Stayed 1 night in Mar 2024

8/10 Good

Isaac

Stayed 1 night in Jan 2024

10/10 Excellent

Montse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 1 night in Jan 2024

8/10 Good

Maria J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un Hotel de Montaña, a simple vista lo ves bien pero mejora muchísimo con el servicio, desde la Recepción hasta el Camarero del Restaurante, la comida muy buena y en abundancia, tiene un pequeño descampado privado del hotel para aparcar gratis, las habitaciones grandes y nos tocó la del balcón. Repetiría!!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Mireia Clara

Travelled with family and small children
Liked: Staff & service
Hotel correcto por calidad precio, camas cómodas, baño con bañera. Desayuno buffet poca variedad, pero buena calidad. Parking interior con la puerta abierta todo el día con lo que no nos daba mucha seguridad.
Stayed 1 night in Nov 2023

10/10 Excellent

Ana

Stayed 2 nights in Nov 2023

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La millor opció a Arinsal
Stayed 3 nights in Sep 2023

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Maria Concepcion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy comodo , el servicio estupendo ,limpieza un 10 y la comida excelente
Stayed 1 night in Aug 2022

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relación calidad precio excelente
Hotel relación calidad precio excelente. Servicio impecable, muy amables. Habitaciones limpias, amplias. Con pack de café, infusión... como recibimiento. Tiene piscina, un bonito jardín. El desayuno continental tipo buffet. Genial!
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El buen trato y la inmejorable situación.
Stayed 1 night in Jun 2022
Response from Hotel on 15 Jun 2022
Muchas gracias por su comentario. Intentamos que nuestros clientes se sientan lo más cómodo posible en nuestro establecimiento Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy correcto
Stayed 1 night in Jun 2022
Response from Hotrel Xalet Verdú on 15 Jun 2022
Muchas gracias por su comentario

10/10 Excellent

Manel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He quedat molt satisfet en tot. I la relació qualitat preu és excel·lent.
Stayed 2 nights in Sep 2021

8/10 Good

Serge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité-prix.
Personnels très agréable, repas et petit déjeuner copieux, parking couvert pour les motos, chambre très propres, je recommande sans hésiter ..
Stayed 1 night in Oct 2021

8/10 Good

LLUC

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel normal y corriente
Hotel normalito en todos los sentidos. Buen trato a la entrada, pero la paciencia justa con los niños. Tienen más paciéncia con los perros, pues aceptan animales y en nuestra estacia, había más perros que humanos.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2021
Response from Hotel on 7 Jun 2021
Gracias.

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Correcto pero imperdonable el wifi
Le pondria buena nota pero hay un detalle bastante importante para mi que es muy deficiente, el wifi de las habitaciones es muy malo no llega casi nada y este detalle en Andorra sin Roaming es muy importante. Por contra el desayuno muy correcto y la habitación bien pero si os molestan los ruidos para dormir, tenéis el rio al lado y suena bastante.
Stayed 2 nights in Dec 2019

8/10 Good

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simple nous reviendron
Stayed 2 nights in Oct 2017

6/10 Okay

marie-pierre, Beauvais

Liked: Staff & service
Disliked: Room comfort
chambre décevante cette année
L'hôtel est toujours aussi sympa et l'accueil très sympatique, on y mange très bien. Mais, cette année nous avons eu une chambre au premier étage, donnant sur la route.C'était très bruyant.Mon fils qui a 16 ans a eu un lit d'appoint peu confortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finde perfecto
Muy buena. Relacion calidad precio de lo mejor

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

gail, le faouet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel
très agreeable, très bon rapport qualité prix, toute le monde sympa

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana relajante
Agradable fin de semana en un paraje fantastico, y una estancia relajante en el hotel Verdu. De entrada el recepcionista muy correcto y dispuesto a ayudarte, la habitación suficiente y muy limpia. Daba a la carretera y al rio, y como que el tráfico en esta zona es escaso, el suave ruido del agua, como siempre es relajante. El desayuno es mas que suficiente. Aceptan mascotas, y el inconveniente es que hayan personas desaprensivas que dejan su perro encerrado solo en la habitación, y obiamente el perro ladra y te despierta a la hora indeseada.

8/10 Good

Joana, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien!
Todo bien, única pega el wifi, en la habitación no llegaba cobertura.

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort