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"overall excellent... just one of the staff members did not inform us which amenities they had available nor that we had paid for breakfast already "

"Aside from the more than generous space, it's as if you're home in your master bedroom, the bathroom was to die for. Not only did it have a, wait for it, a Jacuzzi, it also has a Bidet! I got sick in Otavalo from eating Seafood soup. The Bidet became inseparable for 2 days. The best 2 days of my stay."

"Excellent hotel, safe, conveniently located."

"Beautiful, modern, comfortable and quiet hotel. Outstanding breakfast. I enjoyed it so much."

"Great location, customer service and pool "

"Welcoming and clean. Service was great. The breakfast buffet was superb. The only things that I would change: 1) They need a hot tub / jacuzzi for the pool / spa area. 2) They need to offer the option for soft bed pillows."

"NO TIENE PLANCHA DISPONIBLE"

"I was very happy with my 5 day stay. The staff was very friendly and helpful. The breakfast buffet was great. It would've been perfect if they had orange juice. I liked my suite and the bed and pillows were great. I wish the shower/tub were a little bigger though. I had a great birthday dinner experience at the Opera Restaurant. Joel was an amazing server. One little thing was that I wanted to use the pool but unfortunately it was undergoing maintenance. I'll definitely be back though."

"Amazing hotel"