8/10 Good
Mandy E.
25 Aug 2025
Liked: Cleanliness, check-in, location, listing accuracy
The property is nice, clean and functioned really well for our stay. The location was also great, close enough to shopping but not busy. We were really thankful to be allowed to check in early because of our flight schedule. On our second night my husband and I hopped into bed and pulled up the covers and the bedframe gave out. I reached out to the property manager immediately at the number provided when we checked in to let him know the situation and never got a response back. My husband and I took the mattress and box springs off and fixed the frame ourselves so that we could sleep in the bed. The supports are not secured, you can see the spots where there are supposed to be screws to make the frame solid and there are only a couple through the whole framing so we did the best we could to re-secure it and spent the rest of the trip trying to move on the bed as little as possible. The frame definitely needs to be redone so that it’s doesn’t give out again on someone else. There were no bath mats in any of the bathrooms so we used the hand towels and on the last day while starting a load of laundry found all of the bath mats and someone’s personal clothes damp in the dryer. I had reached out the night before checkout to see if we could do a late check out because our flight isn’t until late afternoon and never received a response. A car sat outside at 9:40am until we left so we felt rushed and uncomfortable. Great property but management left a lot to be desired.
Mandy E.
Stayed 5 nights in Aug 2025