An Ngai Trung Holidays from £1,461

My stay at D1Mension Residences was extremely disappointing, and I would not recommend it to anyone. The property is not as advertised, and the service is practically non-existent. Misleading Photos: The biggest issue is that the apartment I received looked nothing like the polished, professional pictures online. The reality was a tired, underwhelming space that did not match the expectation they set with their advertising. No On-Site Staff & Poor Communication: There is no dedicated reception or staff for the apartment in the lobby. To check in or ask a question, I had to text a contact person who took hours to respond. This is unacceptable and very stressful. Poor Building Conditions: The common hallways have no air conditioning, making them uncomfortably hot and stuffy. Unsanitary Bathroom: Worst of all was the bathroom. It had a persistent, foul odor that made the entire apartment unpleasant. This was a major hygiene concern. Save your money and book elsewhere. This place does not deliver on its promises and the lack of service and cleanliness is a serious problem.

From the moment we booked the friendly staff messaged to welcome us and it was no different when we arrived the staff have been amazing. They have great communication and are always ready to assist you, especially the door men they are lovely! Our room was amazing and the location of the hotel was so close to everything it really made it such a great stay! Not to mention the buffet breakfast which had a great variety to suit everyone’s needs. I highly recommend this hotel and some of the staff members Mark, Thuan and Max!